popularminntwins | Staff posted Today 02:09 PM
Item 1 of 4
Item 1 of 4
popularminntwins | Staff posted Today 02:09 PM
The North Face Men's TNF Thermal Insulation Jacket (Black) $114.98 + Free Shipping
$115
$210
45% offThe North Face
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I recently tried to use their "lifetime warranty" and they denied the RMA because they now internally consider "lifetime" to be 7 years from the manufacture date of the product.
On top of that, their stores no longer allow RMA drop-offs so I'd have to pay for shipping out of pocket.
Not deal breakers, but compare that to other brands like Patagonia and you can drop in with a broken zipper and they will either swap it out on the spot or handle all of the mailing logistics on your behalf.
I recently tried to use their "lifetime warranty" and they denied the RMA because they now internally consider "lifetime" to be 7 years from the manufacture date of the product.
On top of that, their stores no longer allow RMA drop-offs so I'd have to pay for shipping out of pocket.
Not deal breakers, but compare that to other brands like Patagonia and you can drop in with a broken zipper and they will either swap it out on the spot or handle all of the mailing logistics on your behalf.
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