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ink/toner cartridge recycling primer/faq for Office Depot / OfficeMax and Staples (vers. 2016.05.20)

bpvh 12,517 15,325 May 24, 2010 at 08:30 AM More Slickdeals Deals
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Last Edited by bpvh May 20, 2016 at 01:39 PM
So, the below is what I have worked up so far. This is a work in progress and now I am looking for corrections/input/suggestions.

For example, what other information is wanted or what information included below is not wanted.


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ink/toner cartridge recycling primer/faq for Office Depot / OfficeMax and Staples (vers. 2016.05.20)

  • Office Depot / OfficeMax:
    • Recycle:
      • Value: Up to 200 rewards points per cartridge recycled -- see purchase requirement below.
      • Limit: 10 per calendar month - no per day restriction.
      • Type: Ink or toner cartridge -- all brands -- OD/OM does not accept damaged cartridges for recycling.
    • Purchase requirement:
      • To qualify to recycle for a month, qualified purchases of $10 or more must be made in that month.
      • Qualifying purchases exclude taxes; delivery fees; postage stamps; gift and prepaid cards; and purchases made with Office Depot or OfficeMax Rewards and Merchandise Cards/Certificates.
    • Recycling Rewards:
      • Issued:
        • Recycling rewards points are paid out monthly together with purchase (standard and bonus) rewards points in the form of a Rewards Certificate.
        • Rewards points are paid out in 1000 point increments.
        • 1000 points equals $10.
        • Rewards Certificates are made available within 30 days after the end of the month in which the rewards points are earned. To date this has meant sometime in the latter half of the month.
        • Unpaid out points carryover from month to month until the end of the quarter when they expire.
      • Usage: Rewards certificates may be redeemed on purchases (excluding all gift and prepaid cards) at Office Depot or OfficeMax US stores (including Puerto Rico and U.S. Virgin Islands), online or by phone.
      • Expiration:
        • Official: 60 days after the date of issuance.
        • Effective: The last day of the month 2 months following the month in which they are issued at 11:59 PM Eastern (daylight savings observed).
    • Member services:

  • Staples:
    • Recycle:
      • Value: $2 in rewards per cartridge recycled -- see purchase requirement below.
      • Limit: Membership Level:
        • Standard: 10 per calendar month - no per day restriction.
        • Plus ($500 in qualified purchases): 20 per calendar month - no per day restriction.
        • Premier ($1000 in qualified purchases): 20 per calendar month - no per day restriction.
      • Type: Any used ink or toner cartridge sold at any retail stores in the US.
    • Purchase requirement
      • $30 in ink/toner purchases in the past 180 days.
    • Recycling rewards:
      • Issued: Monthly, on a separate rewards certificate from purchase rewards, usually in the middle of the month after the month in which the recycling occurred. The rewards certificate is printable from the rewards site (ink rewards certificates can also be emailed or US Mailed).
      • Usage: Recycling rewards -- and purchase rewards -- are redeemable for most merchandise in Staples stores, online at staples.com® or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, any purchases made on print.staples.com, documents.staples.com, staplespromotionalproducts.com, staplescustomprinting.btobsource.com, shopstaplesmobile.com, appcenter.staples.com, Staples gift cards, third-party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrialsm purchases or any purchases made on other provider Web sites.
        • Online: One transaction - must use full amount of reward check.
        • In-store: Two transactions - a balance coupon is issued in-store if rewards check is not used all at once. Balance coupon has same expiration date as rewards check and must be used all at once in-store or online.
      • Expiration: Rewards expire the last day of the month following the month of issuance, at the end of the day EST and cannot be redeemed after the expiration date. Expired, lost or misdirected Rewards will not be reissued.
    • Member services

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FAQ section (vers. 2016.05.20):


Q. Do you have to recycle or make a qualified purchase first? (OD/OM)

A. It does not matter.


Q. Do you have to recycle and make a qualified purchase monthly for Office Depot's Rewards program?

A. Three key points:

--- Qualified purchases of $10 or more in a month are required to allow recycling rewards points to be earned for that month.
--- Rewards points are paid out in 1000 point increments.
--- Unpaid out points carry over from month to month until the end of the quarter when they expire.

Here is an example:

January: Make qualified purchases of $10 or more and recycle 7 carts earning 1400 rewards points. Payout of $10 for January (made in February). The remaining 400 rewards points are carried over to February.

February: Do not make a qualified purchase of $10 or more so not qualified to earn recycling rewards points. 400 rewards points carried over to March.

March: Make qualified purchases of $10 or more and recycle 9 carts earning 1800 rewards points. Payout of $20 (2000 points: 400 carried over plus 1600 earned in March) (made in April). The remaining 200 rewards points expire at the end of quarter.


Q. Where can I get used ink/toner cartridges?

A. Family and friends, neighbors, thift shops, garage/rummage sales, and of course like everything else, eBay.


Q. If I purchase an item with rewards will that purchase count my purchase requirement for recycling?

A. No, to the extent the purchase was paid for with rewards it will not count as a qualifying purchase for the purpose of the recycling purchase requirement.


Q. If I purchase an item with rewards will I earn the standard purchase rewards?

A. No, items purchased with rewards do not qualify as qualifying purchases for the purpose of earning standard purchase rewards.


Q. If I purchase an item that earns a bonus/special reward (100% back in rewards if item X is purchased, $Y back if item Z is purchased) and I purchase that item with rewards, will I receive the bonus/special reward?

A. No, to the extend paid for with rewards (or coupons for that matter).


========================================


Warning: Office Depot Worklife Rewards changing June 17

Office Depot Ink Recycling Policy: 20 cartridges per month as of 4/1/2010

Office Depot Ink Cartridge Recycling changing?

Office Max changes their ink recycling 05/10/09 (w/ additional policy changes 1/1/10)

Staples new ink recycling policy changes Starts July 1, 2010

Staples new ink recycling policy changes Starts Feb 1
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Community Wiki

Last Edited by bb182 May 26, 2016 at 10:47 PM
To check how long it has been since you last purchased ink:
http://www.calendar-12.com/date_add_days (credit to E_W)

1,409 Comments

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#646
So I redeemed 10 carts in both Oct & Nov @ OM without making any sort of qualifying spending. I was planning on going in today and redeeming another 10 carts for Dec, plus spending $60 in "new money" to unlock the ink rewards.

But Now I see that everything resets at the end of the year? I'm new to the OM maxperks program. Did I really screw this up, or will the rewards post some time in January like staples and OD do?

Thanks in Advance.
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#647
Quote from dimjim View Post :
So I redeemed 10 carts in both Oct & Nov @ OM without making any sort of qualifying spending. I was planning on going in today and redeeming another 10 carts for Dec, plus spending $60 in "new money" to unlock the ink rewards.

But Now I see that everything resets at the end of the year? I'm new to the OM maxperks program. Did I really screw this up, or will the rewards post some time in January like staples and OD do?

Thanks in Advance.

From the Maxperks T&Cs:

Expiration of Balances and Rewards

You earn credit during each calendar year, from January 1 through December 31. If you do not reach the minimum $500 spending requirement by December 31, your account balance will be reset to $0 on January 1 of the following year. Accounts with a balance of over $500 are eligible for a $25 Reward Card for each $500 spent by the end of each month. Remaining account balances less than $500 after issuance of a Reward Card during the year will also reset to $0 at the end of the year. MaxPerks Bonus Rewards will be issued in the next statement cycle regardless of your qualified purchase balance. For new customers who sign up for the program after October 1 of any given year, for your first year of participation only, your balance will not be reset to $0 on December 31; the balance will be carried over to the next calendar year.

If you enrolled after Oct 1st, you will be fine. The $60 will be issued in mid/late January.
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#648
Quote from dimjim View Post :
So I redeemed 10 carts in both Oct & Nov @ OM without making any sort of qualifying spending. I was planning on going in today and redeeming another 10 carts for Dec, plus spending $60 in "new money" to unlock the ink rewards.

But Now I see that everything resets at the end of the year? I'm new to the OM maxperks program. Did I really screw this up, or will the rewards post some time in January like staples and OD do?

Thanks in Advance.
Quote from parce33063 View Post :
From the Maxperks T&Cs:

Expiration of Balances and Rewards

You earn credit during each calendar year, from January 1 through December 31. If you do not reach the minimum $500 spending requirement by December 31, your account balance will be reset to $0 on January 1 of the following year. Accounts with a balance of over $500 are eligible for a $25 Reward Card for each $500 spent by the end of each month. Remaining account balances less than $500 after issuance of a Reward Card during the year will also reset to $0 at the end of the year. MaxPerks Bonus Rewards will be issued in the next statement cycle regardless of your qualified purchase balance. For new customers who sign up for the program after October 1 of any given year, for your first year of participation only, your balance will not be reset to $0 on December 31; the balance will be carried over to the next calendar year.

If you enrolled after Oct 1st, you will be fine. The $60 will be issued in mid/late January.
Regardless of when dimjim signed up, if dimjim recycled and made a $60 purchase today, the purchase would release the recycling rewards from Oct-Dec and the rewards would be paid out in January.
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#649
Quote from bpvh View Post :
Regardless of when dimjim signed up, if dimjim recycled and made a $60 purchase today, the purchase would release the recycling rewards from Oct-Dec and the rewards would be paid out in January.

He was worried (I think) about the account resetting to $0 on January 1st. Hopefully he understands that his qualifying purchase balance will carryover if he enrolled 10/1 or later.
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#650
Quote from parce33063 View Post :
He was worried (I think) about the account resetting to $0 on January 1st. Hopefully he understands that his qualifying purchase balance will carryover if he enrolled 10/1 or later.
You might be right. From the bit "Did I really screw this up, or will the rewards post some time in January like staples and OD do?" I thought he was worried that his earned rewards zeroed out.
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#651
Does Office Depot accept HP02 cartridges? I haven't found anything definite. Thanks!
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#652
Quote from afbuckeye View Post :
Does Office Depot accept HP02 cartridges? I haven't found anything definite. Thanks!
AFAIK ever since Office Depot changed the program's terms they have accepted HP02 carts.
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#653
Quick question, If I sign up for staples in store can I go home and input my information before the store does so they won't be able to update my profile?
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#654
Quote from BzeBoYnuneZ View Post :
Quick question, If I sign up for staples in store can I go home and input my information before the store does so they won't be able to update my profile?
Just sign up for rewards online and that won't be an issue. You can print a temporary card with your rewards number for use in the store.

https://www.staplesrewardscenter.com/SORC/UserManagement/Login/Login.aspx
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Last edited by Elementary_Watson January 12, 2013 at 12:32 AM.
#655
Is it true that you can buy stamps with the rewards you get from office depot? if this is true i might jump ship from staples (all the ones by me closed, closest is about 10 miles) depot isn't my fav but money talks
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#656
Quote from jawa912 View Post :
Is it true that you can buy stamps with the rewards you get from office depot? if this is true i might jump ship from staples (all the ones by me closed, closest is about 10 miles) depot isn't my fav but money talks
Apparently so. I have yet to try it.
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#657
Quote from jawa912 View Post :
Is it true that you can buy stamps with the rewards you get from office depot? if this is true i might jump ship from staples (all the ones by me closed, closest is about 10 miles) depot isn't my fav but money talks
I have bought stamps...... no problem at all.
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#658
Quote from mathfaster View Post :
Just sign up for rewards online and that won't be an issue. You can print a temporary card with your rewards number for use in the store.

https://www.staplesrewardscenter.com/SORC/UserManagement/Login/Login.aspx

I wanted to make multiple accounts, like 5+ just wanted to see what I had to dealt with and figure out a work around for all the silly catches...
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#659
Quote from BzeBoYnuneZ View Post :
I wanted to make multiple accounts, like 5+ just wanted to see what I had to dealt with and figure out a work around for all the silly catches...
Good luck.
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#660
For those of us that did the Fall 2011 Generic HP ink recycling with Staples, looks like we are still getting the 10% off of HP ink. I been checking since the start of the year waiting to see if they where going to take this discount away.

Note: This was a promo that Staples ran in the Fall of 2011. If you bought 1 HP ink cartridge and recycled a generic HP ink we got a bonus of 10% off of HP ink. This 10% promo was suppose to end at the end of 2012. If you did not participate in this promo back in 2011 , you cannot opt in now. I know someone will ask.
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