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RETIRED: Online Appliance and HVACR help for SD members

maxiemag 588 683 May 10, 2008 at 08:05 PM
July 12, 2010, 3:24 pm: System Notice: This thread content has been automatically archived from another thread which reached post limit, and will be preserved for reference and archival purposes. The discussion should continue in the original thread

I will do my best to help any and all in the repair or diagnostic of any appliance.
My expertise comes from 30 years of doing the work and 20 plus of running and owning an appliance and HVACR company.
All I ask of you is to follow these rules and suggestions:


Remember to include your model and serial numbers in your post!

I can't tell you how many times loungers ask me for help repairing their appliance and they either give me a bad model number or none at all. Without a valid model number, I can't look up diagrams or find out anything about your appliance. So, here are:


the Ten Commandments for BikerEric's Online Appliance Help




1. Ye shall read the model number directly off the manufacturer's tag affixed to the appliance., not from the owners guide!

2. Ye shall use these diagrams to help you locate the manufacturer's tag if you are having trouble.

Window Air Conditioners
[partselect.com]
Dishwashers [partselect.com]
Dryer [partselect.com]
Freezer [partselect.com]
Stove or oven [partselect.com]
Refrigerators [partselect.com]
Washing Machine [partselect.com]
Trash Compactor [partselect.com]


3. Ye shall speak of the Brand Name

4. Ye shall mention if the appliance is electric or gas (natural or LPG [propane])

5. Ye shall speak of the configuration of the offending machine ie.side by side, front load

6. Ye shall speak precisely of the problem. not just it's broke , it doesn't work

7. Ye shall understand that I may ask for pictures if possible

8. Ye shall know and understand that I am doing this on line, So I may ask you to do a check on something. I have no idea how handy you are or what your abilities are, So you are doing these checks on your own responsibility. If you feel that it is beyond your ability , PLEASE let me know! BikerEric nor SlickDeals assumes any responsibility for your aptitude or abilities

9. Ye shall not blame BE if his diagnostics might be not be correct

10. Ye shall offer up thy praises in the form of reps or better yet as a donation to a local charity

11. Ye shall keep this tread "chit-chat" free and on topic

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

BikerEric's Online Guide to buying or replacing Major Appliances and HVACR


Please understand that I am very opinionated about brands and manufacturers . My opinions come my experience on working on these units and my dealing with the manufacturers. I scan the newspaper ads weekly to see who has the best price for the best products! I am not a pricing service. I do not work for or have any support from the manufacturers or from the dealers!


1 Ye shall explain what appliance you are replacing

2 Ye shall explain in detail what you would like to buy or purchase

3 Ye shall understand that my questions to you ( while seemingly personal) are to help you realize whether an appliance will work for you.



Ahem!
Ahem again


Current Appliance Rebates and Forms

Appliance Recallsupdated when recalls are announced.

Links to repairs:
Frozen Drain Line
Cleaning a Condensing Unit
Cleaning you refrigerator's fan and coil
Testing Whirlpool Modular Style IceMaker
Why BE does NOT recommend Front Load Washing Machines
Replace door cam on sxs refrigerator door
6 Ways to avoid appliance problems
How to replace a Kenmore/Whirlpool/Roper/KitchenAid/Kirkland Automatic Washing Machine Coupler
How to install a Kenmore/Whirlpool/KitchenAid/Kirkland Automatic Washing Machine Lid Switch
The back of a whirlpool electric dryer [applianceaid.com]
How to replace the defrost heater(s) , defrost termination tstat and defrost timer in a GE SxS refrigerator
still under construction
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2,755 Comments

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#2716
Quote from tolax View Post :
The unit that I replaced that exhibited this problem in the first place was a Bosch SHU3322UC/U12 (apologies no serial as it was disposed of).

Current Unit is a new Whirlpool Gold Quiet Partner IV GU2475XTV - Serial 8575637

At the moment I have the drain pipe leading straight into a bucket (factoring out air-gap disposal plumbing)

If I run an adaptive wash cycle it seems to 'wash' but all lights go out after that and I'm left with the bottom full of dirty water. My assumption therefore was that it is tripping over something when it should be starting the rinse cycle.

Just to confuse me further if I run a 'rinse only' cycle it runs perfectly - rinses and drains into the bucket no problem. Don't change anything and select adaptive cycle and it 'washes' but then all the lights go out and I'm back to the bottom filled with dirty water.

I was wondering why a dishwasher needs so long to reset. A power on/off quick switch does not seem to help. It needs several minutes with the power off before it can be reset.

Thanks again for your assistance with this. I'm usually pretty good with the DIY appliance repair but this has me beat all ways up!

Tolax
buddy said he once had this trouble and was related to a slow/clogged main drain. how much fills in the disposal? does it come into the sink at all?
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for those that hate spelling mistakes www.walmarts.comCool

bulb save money by checking your insurance every 2 years (and not every 20)
Joined Apr 2010
Been there, doing that.
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#2717
Sony Bravia XBR KDL-40XBR7 40-Inch TV, amazing set but sometimes the pictures gets a sudden and brief flicker. There was a firmware upgrade that addressed briefly dropped pictures between commercials and shows, but that's not it. It's almost like a small flash at no particular moment.

I have no idea what to do about it. Any suggestions? Not serious enough for a service call, but just pesky enough to ask here.

Thanks. BTW, is a TV an appliance?
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Joined Jun 2005
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#2718
how about : Whirlpool?nbsp;25.1 Cu. Ft. Side-by-Side Refrigerator (Color: Stainless Steel) : $890
Model #: ED5PVEXWS

and
Whirlpool?nbsp; 25.1 Cu Ft Side-by-Side Refrigerator (Color: Silver) ENERGY STAR? $809
Model: ED5GVEXVD

plus 10% off lowes mover coupon.

Are those good?

What's the difference with these two?

The black/white color goes for $719..

thanks!
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Joined Jan 2005
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#2719
Quote from jogalot View Post :
Sony Bravia XBR KDL-40XBR7 40-Inch TV, amazing set but sometimes the pictures gets a sudden and brief flicker. There was a firmware upgrade that addressed briefly dropped pictures between commercials and shows, but that's not it. It's almost like a small flash at no particular moment.

I have no idea what to do about it. Any suggestions? Not serious enough for a service call, but just pesky enough to ask here.

Thanks. BTW, is a TV an appliance?
Kinda tough to tell. Could be the backlight, could be the power supply.

Turn off any "power saving" features on the set and see if there's any improvement.

Also try turning the picture mode from STANDARD to CUSTOM settings, with ALL image enhancements turned off.
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#2720
Wondering what your opinion is of LG and Samsung refrigerators. We are in the market for a new one, french door, within the next month or so. Lowe's carries Samsung and Home Depot LG./ It seems that the LG's are more expensive for the size, but Samsung makes 29 cft models whereas LG does not. The reviews of the Samsungs leave me mixed - there are many good ones but also many that complain about the same problem - compressor failure. As always we'd like to save $$ and don't want to get something that's cheaper only to have it crap out.
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Joined Sep 2006
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#2721
Quote from Dr. J :
Wondering what your opinion is of LG and Samsung refrigerators. We are in the market for a new one, french door, within the next month or so. Lowe's carries Samsung and Home Depot LG./ It seems that the LG's are more expensive for the size, but Samsung makes 29 cft models whereas LG does not. The reviews of the Samsungs leave me mixed - there are many good ones but also many that complain about the same problem - compressor failure. As always we'd like to save $$ and don't want to get something that's cheaper only to have it crap out.
The May 2010 Consumer Reports said refrigerator-freezers bought from 2005-2009 averaged these failure rates:

8% Top freezer w/o icemaker (Whirlpool 5%, Maytag 14%)
11% Top freezer w/ icemaker (Whirlpool 8%, Maytag 14%)
18% Side-by-side (probably with icemaker, Whirlpool 15%, LG 21%)
17% Bottom freezer w/o icemaker (Kenmore/Whirlpool 9%, GE 17%)
12% Bottom freezer w/ icemaker (Kitchenaid/Whirlpool 13%, GE 25%)

I don't think there's any relationship between low price and low reliability, unless you include Chinese makes, like Haier. And if you buy a highly reliable $750 Whirlpool top freezer and it fails and you buy another, that may still be cheaper than a single LG or Samsung.
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#2722
Quote from larrymoencurly View Post :
The May 2010 Consumer Reports said refrigerator-freezers bought from 2005-2009 averaged these failure rates:

8% Top freezer w/o icemaker (Whirlpool 5%, Maytag 14%)
11% Top freezer w/ icemaker (Whirlpool 8%, Maytag 14%)
18% Side-by-side (probably with icemaker, Whirlpool 15%, LG 21%)
17% Bottom freezer w/o icemaker (Kenmore/Whirlpool 9%, GE 17%)
12% Bottom freezer w/ icemaker (Kitchenaid/Whirlpool 13%, GE 25%)

I don't think there's any relationship between low price and low reliability, unless you include Chinese makes, like Haier. And if you buy a highly reliable $750 Whirlpool top freezer and it fails and you buy another, that may still be cheaper than a single LG or Samsung.
Wifey wants a french door type. 25% failure for GE? Wow.

We will likely go with the Samsung as it's the only 29 cft we can find.
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#2723
Quote from Dr. J View Post :
Wifey wants a french door type. 25% failure for GE? Wow.

We will likely go with the Samsung as it's the only 29 cft we can find.
<BikerEric> Samsung & LG? vomit </BikerEric>
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#2724
do they list anything about the failures? bad board, broken hinge, broken ice maker etc.?
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#2725
Quote from Q-Bert View Post :
<BikerEric> Samsung & LG? vomit </BikerEric>
I've only bought 1 major appliance in my life and it was a Whirlpool, but now it seems that the "big names" in refrig's are Samsung, LG, Bosch (yeah if you can afford it), then there are GE, Maytag, etc. We went to both HD and Lowe's and I told the wife to pick the one @ each place she liked best - look, size, functionality, etc. Their brands are more or less mutually exclusive. We did go to Sears once but frankly it was way overpriced and will cost me more to purchase (and I've had a bad experience with Sears appliance purchases in the past).
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#2726
Hello knowledgeable SDers! I have a Kenmore (model# 665.16382300) dishwasher that is 5 years old and does not clean the dishes or dry them. We noticed weeks ago that a few things came out not quite clean and that things where not as dry as they normally are and now it pretty much doesn't clean at all.

The washer runs, there is no noticeable difference in the sounds it makes, both top and bottom sprayers seem to be spinning and spraying. After running a load there is some suds still left in the bottom of the washer. The dishes come out with most of the food washed off, but they have a white residue all over them (I am pressuming that it is the detergent) and the washer doesn't dry them.

Any advice, suggestions for fixes are greatly appreciated! Thanks in advance.
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#2727
Wow. I had to check a few times that this was actually the last page. A few blank days??? I guess it was a long struggle but that BE fixed all the woes in the appliance world.

But on the dishwasher that's not doing it's job, first check that the drain isn't blocked, that the drain hose is positioned right and that the disposal is clear.
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#2728
My refrigerator GE stoped cooling 3rd time in 20 days. Fan worked only till freezer got unfrost.
There was snow and ice on back wall of the freezer every time. I don't know what this water comes from.
Help please

MODEL
DSS25PFMD WW

SERIAL
RD200342
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#2729
Quote from batterycharger View Post :
Wow. I had to check a few times that this was actually the last page. A few blank days??? I guess it was a long struggle but that BE fixed all the woes in the appliance world.

But on the dishwasher that's not doing it's job, first check that the drain isn't blocked, that the drain hose is positioned right and that the disposal is clear.
Thanks Batterycharger! I've looked around the drain and don't outwardly see anything. Thinking I need to take off the cover (on the bottom, inside of the DW) for me to check further if there is anything blocking either the drain or disposal. Just not sure how confident I feel doing it, but I will give it a try.

Any other advice on things to check or what may be wrong with it??
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#2730
Quote from Kiliam View Post :
Thanks Batterycharger! I've looked around the drain and don't outwardly see anything. Thinking I need to take off the cover (on the bottom, inside of the DW) for me to check further if there is anything blocking either the drain or disposal. Just not sure how confident I feel doing it, but I will give it a try.

Any other advice on things to check or what may be wrong with it??
Suds after a cycle and your other comments at first indicate a drainage problem. That would also account for dirty dishes. Can you see the flow (gush) if your peer into the disposal as it's draining? If there's a trickle, well, you know what to do.

Suggest if that's not it that you find a manual online or something generic or specific in a repair manual at the library to guide you through the process of manually cleaning the filters and looking for an obstruction.
exploded parts:
http://www.searspartsdirect.com/p...060&blt=06

It could be a failing pump or something else mechanical, but since you indicated that all seemed normal just have to suspect the drainage.

For the fun of it, take a look at the spray arms and see if there's any crud trapped inside the holes where the water sprays from. Plastic (yes, in the best of conditions fragments of Saran Wrap and similar can get in there), melon seeds and other things can block the drain passageways... if there's a trace of anything in the spray arm it's just a hint.

Servicing most units can look intimidating, but if a repairman can do it, well, you can too. And it's a lot more fun than hiring someone, unless of course they're like BE.
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Last edited by Brattles June 9, 2010 at 04:41 AM
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