Forum Thread

Emails sent through Microsoft Outlook will not allow PDF attachments

#sevenstinks 3,085 859 October 13, 2010 at 08:04 AM
Good Morning,

We use Microsoft Outlook for work emails and for some reason are no longer being allowed to send any PDF attachments. Once you send them they are showing up in the "outbox", but a message stating "Oulook has already begun transmitting this message" shows up. I sent an email yesterday and checked this morning and it still has not been sent. It also does not show up in the "sent" folder. Any ideas what can be done? Or how it got this way?

Any help would be so appreciated.

Thanks.

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#2
Do your other coworkers have this problem or is it just you? What version of Outlook? Have you contacted your IT Department they may have made a policy change because of all the security problems with PDF's
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Is it a huge file?
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Quote from LiquidRetro View Post :
Do your other coworkers have this problem or is it just you? What version of Outlook? Have you contacted your IT Department they may have made a policy change because of all the security problems with PDF's
The boss's computer started this yesterday, and after working on his computer I decided to reinstall outlook, just haven't heard back from the company we purchase it from, it is a downloaded version, so no disc to use to reinstall. Version - Outlook Express 2004. I did upgrade our Adobe Reader, his first then mine later....wonder if that has anything to do with it?

As for IT - I am it... so no updates because of security problems.....dont' worry I am NOT overpaid for the little knowledge I do have. LMAOnodnod

Quote from Count_Chocula View Post :
Is it a huge file?
Very, very small files. (6 -39 MB) I even tried sending them seperately, but that didn't work either.
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#5
Quote from #sevenstinks View Post :
The boss's computer started this yesterday, and after working on his computer I decided to reinstall outlook, just haven't heard back from the company we purchase it from, it is a downloaded version, so no disc to use to reinstall. Version - Outlook Express 2004. I did upgrade our Adobe Reader, his first then mine later....wonder if that has anything to do with it?

As for IT - I am it... so no updates because of security problems.....dont' worry I am NOT overpaid for the little knowledge I do have. LMAOnodnod



Very, very small files. (6 -39 MB) I even tried sending them seperately, but that didn't work either.
You aren't still runnin XP by any chance are you?
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#6
What if you zip it and then try to send it? Are you able to send other 6-39 MB files?
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#7
even if they are small files, most e-mails over 10mb won't work (even if you can send it, the other person may not be able to receive it)

can you just zip them and then send them that way?
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Quote from Count_Chocula View Post :
You aren't still runnin XP by any chance are you?
Yep, do you think that makes a big enough difference, we have been using if forever and never a problem until yesterday.

Quote from slapshot136 View Post :
even if they are small files, most e-mails over 10mb won't work (even if you can send it, the other person may not be able to receive it)

can you just zip them and then send them that way?
Quote from highfloydelity View Post :
What if you zip it and then try to send it? Are you able to send other 6-39 MB files?
Thanks - went about it this way and it worked. Also just decided to post the crap on our website and the state can pull it from there.

Thanks everyone for your help, I didn't think that the size was actually a problem, just further proof that size DOES matter!!!! wootwootdrool
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Quote from #sevenstinks View Post :
Yep, do you think that makes a big enough difference, we have been using if forever and never a problem until yesterday.


Thanks - went about it this way and it worked. Also just decided to post the crap on our website and the state can pull it from there.

Thanks everyone for your help, I didn't think that the size was actually a problem, just further proof that size DOES matter!!!! wootwootdrool
Quote from slapshot136 View Post :
even if they are small files, most e-mails over 10mb won't work (even if you can send it, the other person may not be able to receive it)

can you just zip them and then send them that way?
The 10 MB rule is pretty good...as an aside, most files in transit are about edit 1.2 to 1.5 x their size..so a 10 MB file can be 15 MB in transit.EEK! *this assumes it's not 10 megs of text, but there was some sort of attachment to the email
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Last edited by DC October 13, 2010 at 02:46 PM.
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Quote from .DC. View Post :
The 10 MB rule is pretty good...as an aside, most files in transit are about 1.5 x their size..so a 10 MB file can be 15 MB in transit.EEK!
Thanks. I really appreciate all the help.
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Quote from #sevenstinks View Post :
Thanks. I really appreciate all the help.
Sure thing.nod
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Quote from .DC. View Post :
The 10 MB rule is pretty good...as an aside, most files in transit are about 1.5 x their size..so a 10 MB file can be 15 MB in transit.EEK!
If your being serious here please explain why.
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Quote from LiquidRetro View Post :
If your being serious here please explain why.
Simple.

SMTP

That cool 9.6 MB JPG attachment has to be broken up into PLAIN text and sent across the wire.

We are sadly on a hosted pop3 server, but as one of the 2 admins for our account I see all the time huge ass attachments sitting in their mail box on the server anywhere from 1.2 to 1.5 x the size they show when they get downloaded by outlook.

So after the "Hey you sent a 15MB file WTH?" gets answered with "NO! It was only a 10MEG Picture!" You have to figure out how 15 = 10.

You have to allow for conversion and transport structure that the file is broken down into.

Also I did edit my previous post
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Last edited by DC October 13, 2010 at 02:46 PM.
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Quote from .DC. View Post :
Simple.

SMTP

That cool 9.6 MB JPG attachment has to be broken up into PLAIN text and sent across the wire.

We are sadly on a hosted pop3 server, but as one of the 2 admins for our account I see all the time huge ass attachments sitting in their mail box on the server anywhere from 1.2 to 1.5 x the size they show when they get downloaded by outlook.

So after the "Hey you sent a 15MB file WTH?" gets answered with "NO! It was only a 10MEG Picture!" You have to figure out how 15 = 10.

You have to allow for conversion and transport structure that the file is broken down into.

Also I did edit my previous post
Ah I did not take into account breaking it up into plaintext and the header info. You learn something every day.
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