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Official Bath & Body Works Coupon & Info Thread

serra 58,555 11,975 November 30, 2009 at 08:02 PM
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Some FAQ!

Why am I not getting Direct Mail coupons?
Well, have you used one recently? Have you been shopping at BBW and not giving your phone number? Make sure your correct address is listed with the connected phone number (that you'll give when shopping) by calling 1-800-395-1001.

When is the next sale?
There are sales going on all the time! Oh, you're one of them... The Semi-Annual Sale (here known as SAS) happens twice a year in January and June.

________ was discontinued and was my absolute favorite!!! Why doesn't my store carry it any more? Where can I find it?
It didn't sell well, plain and simple. That's why it was discontinued. Depending on how old the item is, you can either check the Outlet stores or you'll have to look for it on eBay. If you can't remember the last time you were in BBW, they probably don't have it anymore.

Wait a second... there isn't an outlet store in my state! How can I get my hands on those discontinued/discounted items?
US Bath and Body Works stores can ship anywhere in the continental US via FedEx Ground. The fee depends on how much you are buying. It's generally $6 for normal purchases. Anything over a case will be $10. (Any store can ship product to you, it just usually happens more frequently at Outlets.)

I'm looking for a particular current item, but my store is OOS. What should I do?
You can always look online (your best bet), or you can do a store search through customer service at 1-800-395-1001.

Didn't BBW open up some locations in our friend to the north, Canada?
Why yes. Yes they did! Here are the locations:
Erin Mills T. C. - Mississauga, Ontario - (905) 820-1112
Stone Road Mall - Guelph, Ontario - (519) 836-6904
White Oaks Mall - London, Ontario - (519) 685-5457
West Edmonton Mall - Edmonton, Alberta - (780) 484-0739
Yorkdale S.C. - Toronto, Ontario - (416) 787-1051
Fairview Mall - Willowdale, Ontario - (416) 492-1469

Wasn't I able to use my Express card at BBW before? I was told I can't now...
You aren't dreaming. You were able to, at one point in time, use your Express card at BBW as a form of payment. BBW is owned by parent company Limited Brands, which also used to own Express and The Limited, but sold to Golden Gate Capital in July 2007. Sister company Victoria's Secret's credit card, the Angel Card, is still accepted at stores nationwide.

I have an Angel Card, but I wasn't able to use it online. Why not?
If you'd like to make a purchase using your Angel Card, you'll either have to phone in your order or go to a BBW store. As of the present, BBW.com is not taking purchases using the Angel Card.

Why are the deals online different from the deals in-store?
You have to think of the website as a seperate entity from the B&M stores. Most of the deals online do coinside with the deals in-store, but from time to time, there will be Web-Exclusive items or promotions that you will not be able to find in-store.

Can I make a return in-store with products I bought from BBW.com?
Yes. Yes you can. Just make sure to bring in the invoice that came with your purchase so the transaction will run smoother. If it was a gift that was sent to you (you'll know by the lack of prices on the invoice), or you don't have the invoice, you'll recieve store credit.

Can I make a return in-store without a receipt?
Yes. You will get store credit only. Without a receipt, you will get the lowest price that the items you are returning have been selling or sold at.

Can I stack coupons in-store? I have a free item with $X and a $X off $Y I want to use. Can't I just purchase $Y?
That would be a negative. Each coupon needs to go with it's own separate transaction, and must meet the minimum value threshold for each.

Can I stack coupons online?
Nope. Only one coupon code can be used per transaction, just like in-store. Sometimes, BBW.com will automatically stack free shipping codes with free item codes if you meet the free shipping code threshold. You can check if such codes are stacking in the coupon codes above!

What is this I hear about Price Adjustments?
BBW Stores and BBW.com can do price adjustments within two weeks (14 days) of the original purchase date to the current selling price only. Just bring in your reciept!

Does BBW issue rainchecks for OOS items?
No. if you want to get in on a certain special or deal, and your favorite scent is OOS, you're out of luck. You can always buy another scent/variety, and exchange it when your favorite scent is back in stock. (Note: this does not apply to SAS or clearance sales, as stock is limited and will be exchanged for the lowest selling price).

I had (insert adjective here) service today at a B&M store. Who should I talk to?
Please call customer service at 1-800-395-1001 about your service rants and raves. They'll be happy to help you out!

I'm having issues with (ordering online/my online order that was recieved). Who should I call?
Please call online customer service at 1-800-395-5005 about your questions or concerns. They'll be happy to help you out!

Community Wiki

Last Edited by munzdeals92 May 25, 2016 at 01:40 PM
In-Store Specials
Signature Collection | Buy 3, Get 3 FREE
Mini Body Care | 3 for $12
Wallflowers | 4 for $20, 6 for $24
Mason Jar Candles | 2 for $15
Wallflowers Refills | 3 for $20
Mini Candles | 3 for $10
Scentportables | Buy 4 Get 2 Free
Hand Soaps | 5 for $15, 7 for $20
PocketBac | 5 for $5
True Blue Spa | Buy 2 Get 1 Free
C.O. Bigelow | Buy 2 Get 1 Free
Lip | Buy 2 Get 1 Free

Current Coupons

IN-STORE
PRINTABLES:


ONLINE
ONLINE CODES:

20% Off Sitewide SUMMER4U exp 5/30/16

TEXT MESSAGES:
Must be 18 years or older to sign-up for Mobile Alerts. By texting BBW to LUVBBW (588229) you are agreeing to receive text messages from Bath and Body Works. Depending on the terms of your wireless plan, text message or other fees may be charged by your wireless carrier for receiving these messages. Up to six messages will be sent per month. All text messages will be in English. To opt out of future messages at any time, text STOP to LUVBBW (588229) or reply STOP to any text message. Before changing your cell number, you agree to reply STOP to our text offers. For help, text HELP to LUVBBW (588229) or reply HELP to any text message. Message and Data Rates May Apply.

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

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2,091 Comments

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Joined Oct 2005
Waiting for Summer
11,501 Posts
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#1501
Quote from Wuzzlefield View Post :
Exiting scents this SAS are Black Raspberry Vanilla, Forever Sunshine, Black Amethyst, and Into the Wild.
I like Forever Sunshine. Black Amethyst is to strong for me.
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Welcome Warning you will become addicted.
Joined Jul 2009
can’t hug every cat
67 Posts
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#1502
Quote from tarribear View Post :
I like Forever Sunshine. Black Amethyst is to strong for me.
I know - I'm a little sad about Forever Sunshine.
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#1503
Quote from Wuzzlefield View Post :
Exiting scents this SAS are Black Raspberry Vanilla, Forever Sunshine, Black Amethyst, and Into the Wild.
Thanks for the info. I don't use much of the signature line overall since they give me headaches but I know lots of people like those scents that are being discontinued.
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#1504
D: forever sunshine.
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Dance13Dance13
#1505
When is the sale starting (online and in store)? Thanks!
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Mommy to 4 boys and expecting a baby girl in August 2015! heart
#1506
Quote from Dannie138 View Post :
When is the sale starting (online and in store)? Thanks!
I was told the sale started June 13th in store. I'm assuming it will start the same day online. HTH.
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#1507
I hope this SAS is a lot better than this past winter's one. Last summer I got so many awesome deals, but this past January I didn't buy one thing! Really hoping it's different this time around.
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#1508
Does anyone happen to know how much the soaps will sell for during SAS? Also is the SAS selection more limited? I remember during the winter, BBW had mystery coupons so I was able to get an additional 40% off on top of the SAS price.

I want a variety of soaps, and wanted to know how the SAS prices are compared to the 5/$15 deal that they currently have. If it's not much more different and only certain scents are on sale, might as well bite now.
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Joined Oct 2005
Waiting for Summer
11,501 Posts
5,794 Reputation
#1509
Quote from definit View Post :
Does anyone happen to know how much the soaps will sell for during SAS? Also is the SAS selection more limited? I remember during the winter, BBW had mystery coupons so I was able to get an additional 40% off on top of the SAS price.

I want a variety of soaps, and wanted to know how the SAS prices are compared to the 5/$15 deal that they currently have. If it's not much more different and only certain scents are on sale, might as well bite now.
They are anywhere from 50-75% off, but usually not as big selection as now. If they have them on sale, I find best deal to be 7 for 20 and $30 worth and use the 10 off 30 from receipt.
Reply Helpful Comment? 0 0
#1510
got flier in mail today with coupon for $10 off $40 & info saying these scents will be back for sale:

butterfly flower, cucumber melon, wild honeysuckle, dancing waters, velvet tuberose, rainkissed leaves, mango mandarin, & enchanted orchid
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Joined Nov 2008
Waiting = Enticing Deal
806 Posts
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#1511
Quote from lillamua View Post :
got flier in mail today with coupon for $10 off $40 & info saying these scents will be back for sale:

butterfly flower, cucumber melon, wild honeysuckle, dancing waters, velvet tuberose, rainkissed leaves, mango mandarin, & enchanted orchid
me too! getting excited!

Quote from Kris7828 View Post :
I hope this SAS is a lot better than this past winter's one. Last summer I got so many awesome deals, but this past January I didn't buy one thing! Really hoping it's different this time around.
IMHO I like the summer semi annual sale WAY better every year!
Reply Helpful Comment? 0 0
Last edited by crazymonkey1980 June 9, 2012 at 09:19 AM
Joined Nov 2008
Waiting = Enticing Deal
806 Posts
994 Reputation
#1512
Quote from Kris7828 View Post :
I hope this SAS is a lot better than this past winter's one. Last summer I got so many awesome deals, but this past January I didn't buy one thing! Really hoping it's different this time around.
IMHO I like the summer semi annual sale WAY better every year!
Reply Helpful Comment? 0 0
#1513
Hey guys we recently purchased a whole buncha soaps with the 6 for 20 deal but now its 7 for 20, can we price adjust in any way?
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#1514
Quote from lillamua View Post :
got flier in mail today with coupon for $10 off $40 & info saying these scents will be back for sale:

butterfly flower, cucumber melon, wild honeysuckle, dancing waters, velvet tuberose, rainkissed leaves, mango mandarin, & enchanted orchid
ty for the update...I love Mango Mandarin. I am going to use my BBW GC I got for mothers day. I would love it if they would have some Chocolate candles Big Grin
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*Ty to all the great people on here that shareheart

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Joined Oct 2006
Keep Moving Forward
2,324 Posts
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#1515
SEMI-ANNUAL SALE PREVIEW *OFFER VALID TODAY ONLY - UNTIL 11:59 EST ON JUNE 10, 2012*

Enter code PRIVATE50 to receive semi-annual sale prices at checkout, plus Free Shipping on a $50 order or more. bounce

LINK [bathandbodyworks.com] to Sale Products.

Sale prices include:

$4 on Select Body Care including past favorites such as "Cucumber Melon" etc.

$6 Wallflower sets

$10 Select 14.5 oz 3 Wick Candles

$3 Select Individual Wallflower

5 for $15 or 7 for $20 Anti-Bac Hand Soaps

Up to 50% off Select Items
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Last edited by 2much4me June 10, 2012 at 09:07 PM
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