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Official Bath & Body Works Coupon & Info Thread

serra 58,585 11,975 November 30, 2009 at 08:02 PM
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Some FAQ!

Why am I not getting Direct Mail coupons?
Well, have you used one recently? Have you been shopping at BBW and not giving your phone number? Make sure your correct address is listed with the connected phone number (that you'll give when shopping) by calling 1-800-395-1001.

When is the next sale?
There are sales going on all the time! Oh, you're one of them... The Semi-Annual Sale (here known as SAS) happens twice a year in January and June.

________ was discontinued and was my absolute favorite!!! Why doesn't my store carry it any more? Where can I find it?
It didn't sell well, plain and simple. That's why it was discontinued. Depending on how old the item is, you can either check the Outlet stores or you'll have to look for it on eBay. If you can't remember the last time you were in BBW, they probably don't have it anymore.

Wait a second... there isn't an outlet store in my state! How can I get my hands on those discontinued/discounted items?
US Bath and Body Works stores can ship anywhere in the continental US via FedEx Ground. The fee depends on how much you are buying. It's generally $6 for normal purchases. Anything over a case will be $10. (Any store can ship product to you, it just usually happens more frequently at Outlets.)

I'm looking for a particular current item, but my store is OOS. What should I do?
You can always look online (your best bet), or you can do a store search through customer service at 1-800-395-1001.

Didn't BBW open up some locations in our friend to the north, Canada?
Why yes. Yes they did! Here are the locations:
Erin Mills T. C. - Mississauga, Ontario - (905) 820-1112
Stone Road Mall - Guelph, Ontario - (519) 836-6904
White Oaks Mall - London, Ontario - (519) 685-5457
West Edmonton Mall - Edmonton, Alberta - (780) 484-0739
Yorkdale S.C. - Toronto, Ontario - (416) 787-1051
Fairview Mall - Willowdale, Ontario - (416) 492-1469

Wasn't I able to use my Express card at BBW before? I was told I can't now...
You aren't dreaming. You were able to, at one point in time, use your Express card at BBW as a form of payment. BBW is owned by parent company Limited Brands, which also used to own Express and The Limited, but sold to Golden Gate Capital in July 2007. Sister company Victoria's Secret's credit card, the Angel Card, is still accepted at stores nationwide.

I have an Angel Card, but I wasn't able to use it online. Why not?
If you'd like to make a purchase using your Angel Card, you'll either have to phone in your order or go to a BBW store. As of the present, BBW.com is not taking purchases using the Angel Card.

Why are the deals online different from the deals in-store?
You have to think of the website as a seperate entity from the B&M stores. Most of the deals online do coinside with the deals in-store, but from time to time, there will be Web-Exclusive items or promotions that you will not be able to find in-store.

Can I make a return in-store with products I bought from BBW.com?
Yes. Yes you can. Just make sure to bring in the invoice that came with your purchase so the transaction will run smoother. If it was a gift that was sent to you (you'll know by the lack of prices on the invoice), or you don't have the invoice, you'll recieve store credit.

Can I make a return in-store without a receipt?
Yes. You will get store credit only. Without a receipt, you will get the lowest price that the items you are returning have been selling or sold at.

Can I stack coupons in-store? I have a free item with $X and a $X off $Y I want to use. Can't I just purchase $Y?
That would be a negative. Each coupon needs to go with it's own separate transaction, and must meet the minimum value threshold for each.

Can I stack coupons online?
Nope. Only one coupon code can be used per transaction, just like in-store. Sometimes, BBW.com will automatically stack free shipping codes with free item codes if you meet the free shipping code threshold. You can check if such codes are stacking in the coupon codes above!

What is this I hear about Price Adjustments?
BBW Stores and BBW.com can do price adjustments within two weeks (14 days) of the original purchase date to the current selling price only. Just bring in your reciept!

Does BBW issue rainchecks for OOS items?
No. if you want to get in on a certain special or deal, and your favorite scent is OOS, you're out of luck. You can always buy another scent/variety, and exchange it when your favorite scent is back in stock. (Note: this does not apply to SAS or clearance sales, as stock is limited and will be exchanged for the lowest selling price).

I had (insert adjective here) service today at a B&M store. Who should I talk to?
Please call customer service at 1-800-395-1001 about your service rants and raves. They'll be happy to help you out!

I'm having issues with (ordering online/my online order that was recieved). Who should I call?
Please call online customer service at 1-800-395-5005 about your questions or concerns. They'll be happy to help you out!

Community Wiki

Last Edited by munzdeals92 May 25, 2016 at 01:40 PM
In-Store Specials
Signature Collection | Buy 3, Get 3 FREE
Mini Body Care | 3 for $12
Wallflowers | 4 for $20, 6 for $24
Mason Jar Candles | 2 for $15
Wallflowers Refills | 3 for $20
Mini Candles | 3 for $10
Scentportables | Buy 4 Get 2 Free
Hand Soaps | 5 for $15, 7 for $20
PocketBac | 5 for $5
True Blue Spa | Buy 2 Get 1 Free
C.O. Bigelow | Buy 2 Get 1 Free
Lip | Buy 2 Get 1 Free

Current Coupons

IN-STORE
PRINTABLES:


ONLINE
ONLINE CODES:

20% Off Sitewide SUMMER4U exp 5/30/16

TEXT MESSAGES:
Must be 18 years or older to sign-up for Mobile Alerts. By texting BBW to LUVBBW (588229) you are agreeing to receive text messages from Bath and Body Works. Depending on the terms of your wireless plan, text message or other fees may be charged by your wireless carrier for receiving these messages. Up to six messages will be sent per month. All text messages will be in English. To opt out of future messages at any time, text STOP to LUVBBW (588229) or reply STOP to any text message. Before changing your cell number, you agree to reply STOP to our text offers. For help, text HELP to LUVBBW (588229) or reply HELP to any text message. Message and Data Rates May Apply.

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

2,091 Comments

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#1546
Kinda sad that the 5 different B&BW's that I've been too didn't carry any fragrance mist's of discontinued scents that they brought back for the sale. Frown I was hoping for some Cucumber Melon mist.
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#1547
Two more Free shipping code for the order of $25 or more
BbuXxuN5qe7Wnr (valid thru July 8, 2012)
SBB12ZfzihFKK77bH (valid thru December 31, 2012)
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Joined Jul 2009
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#1548
Quote from Kris7828 View Post :
Kinda sad that the 5 different B&BW's that I've been too didn't carry any fragrance mist's of discontinued scents that they brought back for the sale. Frown I was hoping for some Cucumber Melon mist.
The company only provided stores with lotions and shower gels so you won't find fragrance mists in stores. However, after the sale ends, they should be available online since some of those fragrances will be online exclusives.
Reply Helpful Comment? 0 0
#1549
Quote from crazymonkey1980 View Post :



SAW them online for $1.87 this morning
Darn were the socks that price only for a day? They show 3.75 now online

I bought 8 of these in store n used a 10 off 30 but I still feel I didn't get the best deal... I guess in the past they were even cheaper...
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Joined Jul 2007
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#1550
Quote from wolfiegirl View Post :
Darn were the socks that price only for a day? They show 3.75 now online

I bought 8 of these in store n used a 10 off 30 but I still feel I didn't get the best deal... I guess in the past they were even cheaper...
It was only 2 that were that price...red and white holiday ones.
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#1551
Free shipping with your order of $25 or more -
valid through July 8, 2012
BbuXLxRJ5R42zn
BbuXG323H69GhC
BbuXGb2UcP0GhC
BbuXGYjNH64GhC
BbuXGNjDXP8GhC
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#1552
BbuXDiGdze2SN6. Free ship on 25+ exp 7/8
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#1553
Quote from wolfiegirl View Post :
BbuXDiGdze2SN6. Free ship on 25+ exp 7/8

Used. Thank you! Will rep.
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#1554
New Coupon for the Bath and Body Works [bathandbodyworks.com] - $10 of a $30 purchase [bathandbodyworks.com].

Print coupon here [bathandbodyworks.com] or use code "LOVESALE10" online. Can not be used with Free Shipping code. Shipping is $5.99-$8.99 per order.

Fine Print:
*$10 Off Any Purchase of $30 or More Limit one offer per customer. No substitutions. Offer valid for sale and regularly priced merchandise. To redeem in stores, printed coupon must be presented and surrendered at time of purchase. Offer valid for sale and regularly priced merchandise. To redeem the offer online, add $30 of merchandise to shopping bag, enter promotion code LOVESALE10 during checkout, and prices will be adjusted on qualifying orders. This promotion code is not valid with any other offer that requires you to enter another promotional code at checkout. If another code is entered at checkout, this offer will be void. Offer valid at BathandBodyWorks.com, U.S. Bath & Body Works stores and Bath & Body Works outlet locations through July 8, 2012. Offer not valid at Bath & Body Works stores in Canada.
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#1555
is the shea hair collection in stores?
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Dance13Dance13
#1556
Does anyone know how returns work when you buy stuff with coupons/promos? For example, I bought some TBS items yesterday using a coupon and I wanted to return a few of the items I bought...Do they take off a percentage or do they give what is marked on your receipt? Does is it simplify the process if you just take the gift receipt instead?

Quote from wolfiegirl View Post :
Darn were the socks that price only for a day? They show 3.75 now online.
I saw some green zebra ones for 1.87 online yesterday...but they seem to be gone now Frown

Quote from AnitaDominika View Post :
is the shea hair collection in stores?
I went yesterday and didn't see the Shea collection in my store, but it may just vary by store Dontknow I would just call the store and ask.
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Last edited by ibbydija July 2, 2012 at 12:24 PM
#1557
Also, update, since I had asked earlier---the SAs let me use multiple coupons, just in seperate transactions. HTH someone! Smilie
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#1558
Quote from ibbydija View Post :
Does anyone know how returns work when you buy stuff with coupons/promos? For example, I bought some TBS items yesterday using a coupon and I wanted to return a few of the items I bought...Do they take off a percentage or do they give what is marked on your receipt? Does is it simplify the process if you just take the gift receipt instead?


I saw some green zebra ones for 1.87 online yesterday...but they seem to be gone
They give you the price marked on your receipt when you return unless it was like b2g2 free. Then they may calculate the average price per item assuming they were the same prices

Darn. I keep missing the 1.87 socks!
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Last edited by wolfiegirl July 2, 2012 at 10:12 PM
#1559
The mall that I visited today in Greensboro had 75% off True Blue Spa travel items that were half off previously. Some of the reg. $19.50 candles were 75% off, I think the scents were Jungle Kiss, Spring, and a white one that I can't remember the name, didn't smell all that great. They also had a lot of the reg. $9.50 candles for 75% off too. Finally found enough merchandise to use my $10/$30 coupon.
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Joined Jul 2009
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#1560
Quote from Kris7828 View Post :
The mall that I visited today in Greensboro had 75% off True Blue Spa travel items that were half off previously. Some of the reg. $19.50 candles were 75% off, I think the scents were Jungle Kiss, Spring, and a white one that I can't remember the name, didn't smell all that great. They also had a lot of the reg. $9.50 candles for 75% off too. Finally found enough merchandise to use my $10/$30 coupon.
Jungle Kiss, Spring, Passion Flower, Green Grass, Seaside Escape, Drenched Apple Flower and Tiki Beach are the 75% candle fragrances. There might be one more but we didn't have it in our store and can't remember from the SKU list...
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