Search in
Video Games TV Computers Finance Home Apparel Tech Cameras Autos Health & Beauty Children Entertainment Travel Pets
Slickdeals Gives Back Save money with our deals and we'll donate to a non-profit of your choice. Learn More
Forum Thread

Official Bath & Body Works Coupon & Info Thread

serra 58,583 11,975 November 30, 2009 at 08:02 PM

Thread Details

Some FAQ!

Why am I not getting Direct Mail coupons?
Well, have you used one recently? Have you been shopping at BBW and not giving your phone number? Make sure your correct address is listed with the connected phone number (that you'll give when shopping) by calling 1-800-395-1001.

When is the next sale?
There are sales going on all the time! Oh, you're one of them... The Semi-Annual Sale (here known as SAS) happens twice a year in January and June.

________ was discontinued and was my absolute favorite!!! Why doesn't my store carry it any more? Where can I find it?
It didn't sell well, plain and simple. That's why it was discontinued. Depending on how old the item is, you can either check the Outlet stores or you'll have to look for it on eBay. If you can't remember the last time you were in BBW, they probably don't have it anymore.

Wait a second... there isn't an outlet store in my state! How can I get my hands on those discontinued/discounted items?
US Bath and Body Works stores can ship anywhere in the continental US via FedEx Ground. The fee depends on how much you are buying. It's generally $6 for normal purchases. Anything over a case will be $10. (Any store can ship product to you, it just usually happens more frequently at Outlets.)

I'm looking for a particular current item, but my store is OOS. What should I do?
You can always look online (your best bet), or you can do a store search through customer service at 1-800-395-1001.

Didn't BBW open up some locations in our friend to the north, Canada?
Why yes. Yes they did! Here are the locations:
Erin Mills T. C. - Mississauga, Ontario - (905) 820-1112
Stone Road Mall - Guelph, Ontario - (519) 836-6904
White Oaks Mall - London, Ontario - (519) 685-5457
West Edmonton Mall - Edmonton, Alberta - (780) 484-0739
Yorkdale S.C. - Toronto, Ontario - (416) 787-1051
Fairview Mall - Willowdale, Ontario - (416) 492-1469

Wasn't I able to use my Express card at BBW before? I was told I can't now...
You aren't dreaming. You were able to, at one point in time, use your Express card at BBW as a form of payment. BBW is owned by parent company Limited Brands, which also used to own Express and The Limited, but sold to Golden Gate Capital in July 2007. Sister company Victoria's Secret's credit card, the Angel Card, is still accepted at stores nationwide.

I have an Angel Card, but I wasn't able to use it online. Why not?
If you'd like to make a purchase using your Angel Card, you'll either have to phone in your order or go to a BBW store. As of the present, is not taking purchases using the Angel Card.

Why are the deals online different from the deals in-store?
You have to think of the website as a seperate entity from the B&M stores. Most of the deals online do coinside with the deals in-store, but from time to time, there will be Web-Exclusive items or promotions that you will not be able to find in-store.

Can I make a return in-store with products I bought from
Yes. Yes you can. Just make sure to bring in the invoice that came with your purchase so the transaction will run smoother. If it was a gift that was sent to you (you'll know by the lack of prices on the invoice), or you don't have the invoice, you'll recieve store credit.

Can I make a return in-store without a receipt?
Yes. You will get store credit only. Without a receipt, you will get the lowest price that the items you are returning have been selling or sold at.

Can I stack coupons in-store? I have a free item with $X and a $X off $Y I want to use. Can't I just purchase $Y?
That would be a negative. Each coupon needs to go with it's own separate transaction, and must meet the minimum value threshold for each.

Can I stack coupons online?
Nope. Only one coupon code can be used per transaction, just like in-store. Sometimes, will automatically stack free shipping codes with free item codes if you meet the free shipping code threshold. You can check if such codes are stacking in the coupon codes above!

What is this I hear about Price Adjustments?
BBW Stores and can do price adjustments within two weeks (14 days) of the original purchase date to the current selling price only. Just bring in your reciept!

Does BBW issue rainchecks for OOS items?
No. if you want to get in on a certain special or deal, and your favorite scent is OOS, you're out of luck. You can always buy another scent/variety, and exchange it when your favorite scent is back in stock. (Note: this does not apply to SAS or clearance sales, as stock is limited and will be exchanged for the lowest selling price).

I had (insert adjective here) service today at a B&M store. Who should I talk to?
Please call customer service at 1-800-395-1001 about your service rants and raves. They'll be happy to help you out!

I'm having issues with (ordering online/my online order that was recieved). Who should I call?
Please call online customer service at 1-800-395-5005 about your questions or concerns. They'll be happy to help you out!

Community Wiki

Last Edited by munzdeals92 May 25, 2016 at 01:40 PM
In-Store Specials
Signature Collection | Buy 3, Get 3 FREE
Mini Body Care | 3 for $12
Wallflowers | 4 for $20, 6 for $24
Mason Jar Candles | 2 for $15
Wallflowers Refills | 3 for $20
Mini Candles | 3 for $10
Scentportables | Buy 4 Get 2 Free
Hand Soaps | 5 for $15, 7 for $20
PocketBac | 5 for $5
True Blue Spa | Buy 2 Get 1 Free
C.O. Bigelow | Buy 2 Get 1 Free
Lip | Buy 2 Get 1 Free

Current Coupons



20% Off Sitewide SUMMER4U exp 5/30/16

Must be 18 years or older to sign-up for Mobile Alerts. By texting BBW to LUVBBW (588229) you are agreeing to receive text messages from Bath and Body Works. Depending on the terms of your wireless plan, text message or other fees may be charged by your wireless carrier for receiving these messages. Up to six messages will be sent per month. All text messages will be in English. To opt out of future messages at any time, text STOP to LUVBBW (588229) or reply STOP to any text message. Before changing your cell number, you agree to reply STOP to our text offers. For help, text HELP to LUVBBW (588229) or reply HELP to any text message. Message and Data Rates May Apply.

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.


62 63 64 65 66

Sign up for a Slickdeals account to remove this ad.

For those like me who don't do PDF:
Reply Helpful Comment? 0 0
I'm not the sharpest tool in the thread.

🏄Bruce Irons🏄

In possession of a stolen avatar.
any free shipping code not expired? thanks
Reply Helpful Comment? 0 0
and 20% off too
Reply Helpful Comment? 0 0
Quote from AnitaDominika View Post :
~snip~ classic fragrances are $3 for the first 3 days only. Starts June 10th
Are you saying the SAS starts this Friday, June 10? Confused

Bounceback coupon I received in store says the Hello, Yellow Sale begins June 20.
Reply Helpful Comment? 0 0
Quote from UsinQs View Post :
Are you saying the SAS starts this Friday, June 10? Confused

Bounceback coupon I received in store says the Hello, Yellow Sale begins June 20.

SAS starts Friday! Stores will be closing early tomorrow to prepare! Smilie
Reply Helpful Comment? 0 0
Joined Jul 2007
L10: Grand Master
6,902 Posts
4,980 Reputation
Just got email--SAS today online, tomorrow instore.
Reply Helpful Comment? 0 0
What week are wallflowers $5 in store for sas?
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Quote from UsinQs View Post :
Are you saying the SAS starts this Friday, June 10? Confused

Bounceback coupon I received in store says the Hello, Yellow Sale begins June 20.
i think someone mentioned that certain stores will start the SAS a week later than others.

The mailer I got says the SAS starts June 10.

June 20 could just be your store? Best to call and confirm Smilie
Reply Helpful Comment? 0 0
heart slickdeals heart
Joined Jul 2007
L10: Grand Master
6,902 Posts
4,980 Reputation
Quote from andigomeep View Post :
What week are wallflowers $5 in store for sas?
The email said now online so I assume tomorrow instore.
Reply Helpful Comment? 0 0
My store is setting our sale tonight, they are closing at 6
Reply Helpful Comment? 0 0
Valid until June 29, 2011. Enjoy! []
Reply Helpful Comment? 0 0
Joined Oct 2006
Keep Moving Forward
2,324 Posts
6,771 Reputation
Opps..repost. Sorry. Smilie
Reply Helpful Comment? 0 0
My flier - I was in buying the last of the Apricot Vanilla Evillaugh - says:

June 10th in stores. Classic fragrances for $3, Wallflowers 2 pack refills for $5, Anti-bacterial hand soaps and 8oz sanitizers $3.

The manager at my local store says the Signature Vanillas will stay 50% off and never go to 75%. I'm confused about the Sig Vanilla line. Will it still be available online just not in store like many of the other discontinued ones? Whee

EDIT: Stores getting enough classics are being told they will only get enough to last them through the weekend.
Reply Helpful Comment? 0 0
Last edited by LC2 June 9, 2011 at 06:51 PM
i know where i am going during my breakfast break at work Big Grin
Reply Helpful Comment? 0 0


Sign up for a Slickdeals account to remove this ad.

I have never been to BBW on the first sale day... Strangely enough! Do they open up normal mall hour times? If so that's stinky bc I won't be able to go until after work, and I will actually pass 4 of them on my way in!
Reply Helpful Comment? 0 0
Page 64 of 140
62 63 64 65 66
Join the Conversation
Add a Comment
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)
Link Copied to Clipboard