Betterbidding.com is run by a much nicer moderator than the other board, which is run by a mean old which. The folks at BB are super helpful and willing to guide you through rebidding on Priceline without banning you for a mistake.
Plus I think at better bidding they give you Hotwire Hotel identities too, correct?
The "witch" at BFT is legendary and will take no suggestions on how to improve things. A poorly run site is a direct reflection on its moderator.
Move the heart
Switch the pace
Look for what seems out of place
I'm handicapped too and use Priceline all the time for hotels. Under the ADA, they're supposed to accomodate you no matter what method you use to pay for the room and since Priceline doesn't let you choose the hotel they let you switch to another hotel, rebid, or cancel if your original hotel can't accomodate you. Most of the time I have no trouble getting what I need talking directly to the hotel but one time I got a hotel in London that wouldn't issue me an ADA room without a fax from Priceline as they claimed to charge more for accessible accomodations. Called Priceline customer service and they were able to sort things out for me ASAP. The key is to call the hotel right after you book the room online and have a very detailed conversation with them on whether or not they can accomodate your disability. If they give you B.S., call Priceline and they should be able to help you out.
And I too almost got banned for Sheryl's forum for pointing out to a lady who claimed to request handicapped accessible rooms every time she stays somewhere even though there isn't a handicapped person in her party that what she was doing is wrong because some hotels have very limited number of rooms that someone might actually NEED.
Quote from faheyd :
This is the easy way to do it, and I'll try this next time. I do stay away from priceline as I haven't really gotten any good deals (I don't think I'm using it right), plus I'm handicapped and they can't guarantee the type of room I need.
I just got a hotel in Reno where the hotel charged me 3 bucks for some BS energy charge on checkout. WTF is that? Not only that, they only had 'smoking' rooms, which I quit 8 years ago and really can't stand the smell. That was through hotwire.com.
Stay away from Hotwire.com, hotels.com is the way to go. Hotwire is slow as crap getting your online reservation to the actual hotel. They fax the reservation to the hotel, how quaint!
Hotels.com gives better service and although not the cheapest, hotwire.com is in business to rape you at every opportunity.
This is all retarded. Take it from a guy who owns a hotel and has a business relationship with priceline. Whatever price you "win" it at with them, they then tack on processing and service fees and all this other crap. They also charge your c/c right away and don't allow you to cancel at all for any reason. They also do not guarantee you a smoking/nonsmoking room.
The price that I list my hotel rooms at on priceline is a net figure, and then they mark it up, and thats the price you bid and win at, and then have the nerve to tack on service fees. Ha! Every guest that walks in to my lobby that booked a room online gets a business card and a guarantee that we will match any internet rate, but wont tack on the processing fees. Saves the guest more money and I net more money for my rooms by cutting out the middle man. By booking with the hotel directly, you also get a no-penalty cancellation policy, guaranteed smoking preference, ability to enter special requests (upstairs, downstairs, poolside, late c/o, etc), and your c/c won't get charged until you check out.
Soooooo, CALL THE HOTEL DIRECTLY and talk to a supervisor or something, I do this when I travel and it works beautifully!
Quote from Divilish :
But you do not state that you will beat the priceline rate.
For someone "in business" you sure have a warped view of how a normal business makes its money......
What the hell are you talking about? The customer booking with the hotel directly gains all the benefits I listed above, plus they don't have to pay any service fees or comissions, which are usually $7-$8 per night of your stay. The no-fee cancellation policy offered through almost all hotels is a no brainer when compared to these internet sites. I literally have hundreds of people who no longer book online and just call me directly.
Also, another thing I forgot to mention was that when booking through a travel agent or GDS websites, or websites that are not affiliated with giant companies like Cendant (orbitz, lodging.com, cheaptickets.com) or Everest (hotels.com,expedia) or travelocity, you can call the hotel directly and bargain it down. The going travel agent comission rate is 10% of the revenue generated, so if you book a hotel through a travel agent site like Travelhero.com for $45 a night, for 2 nights, the travel agent is going to be paid a comission of $9 and the hotel will net $81. Lots of times, I will tell the guest I'll give them a 5% discount, or even the full 10% by just booking with me directly. One way you can tell you're booking through some sort of travel agent website is that you'll simply be booking a reservation, and it won't charge your credit card in advance. Again, talk to some revenue manager or front desk supervisor and if he has any business sense whatsoever, he'll cut out the middle man and both you and the hotel will reap the benefits.
Last edited by UTSugarDaddy; 05-21-2006 at 03:35 PM..
So here is my question then. With taxes included would you offer a 3 star hotel with free internet access and everything for $34 bucks a night? I stayed at a Crowne Plaza in February for that rate in Pittsburgh so can you get me that rate?
You know, I would and I have sold rooms for that rate. With the introduction of online hotel bookings in the past 10 years, it has really rocked the rates for hotels everywhere and its extremely competitive on the streets. Companies like Expedia/hotel.com which have about 80% market share have ridiculously high markups on their rooms, as high as 35%, which is pretty nuts because they've simply inserted themselves between the product and the end user. They spend millions on marketing and it works, thats why they stick around.
Do yourself a favor, the next time you book a hotel room, take 2 minutes to look up the phone number and call directly. You might be surprised.
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