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XBox Live Family Account- upgrading from child to adult?

Boglehead 1,066 125 May 9, 2011 at 12:01 PM
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My bro-in-law set up an XBox Live Family account for four of us (we all have different consoles). I went to my console and chose the Recover Gamer Tag option, which worked fine.

But apparently he set me up as a child account. When I try to use Hulu Plus or Netflix, it says a child account cannot use these features. I found the "upgrade to adult" option in my console settings, but it says I would lose my Gold membership if I did that.

Am I out of luck here? Or will he be able to go into his master settings and change me to an Adult account?

thanks

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Joined Nov 2003
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#2
http://support.microsoft.com/kb/945418

Quote :
To change your Xbox LIVE account to an adult account

On your Xbox 360 console, sign in to Xbox LIVE using the account that you want to change.
Go to My Xbox, select your avatar, and then in the Account Management panel, select Manage Account.
Select Promote Child Account in the Your Information panel.

Note Promote Child Account will only be available if the date of birth for the account indicates that you have reached adult age for your country or region.

If you are prompted to sign out of a current game session, select yes.
On the Promote your current Xbox LIVE child account to an adult account screen, select Continue.

Notes
If you are a member of an Xbox LIVE Family Pack subscription, you will also be removed from the Family Pack by making this change.
Steps 6 through 9 apply only to accounts that are currently billed to a credit or debit card. If your account has a prepaid subscription, go to step 10.

On the To promote your account, replace the credit card that is associated with the account with a new card or payment method screen, select Continue.

Note The same credit card can be used again. However, the credit card details must be re-entered.
Enter the name, credit card type, credit card number, expiration date, and verification code for the replacement credit card, and then select Next.
Enter the billing address, city, state, and postal code for your credit card, and then select Next.
Verify your contact information, and then select Done.
Accept the Xbox LIVE Terms of Use and the Privacy Statement.
On the Your Xbox LIVE account is now an adult account… screen, select Done.

Note If your Xbox LIVE account does not change to an adult account, try signing out and then back in again.
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Joined Sep 2009
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#3
Quote :
Notes
If you are a member of an Xbox LIVE Family Pack subscription, you will also be removed from the Family Pack by making this change.
oohhhhhh Sadwalk whaaawhaaaaaaa [<----price is right loser sound]
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#4
Quote from Curtieson View Post :
oohhhhhh Sadwalk whaaawhaaaaaaa [<----price is right loser sound]
http://www.youtube.com/watch?v=1ytCEuuW2_A

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Joined Aug 2009
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Original Poster
#5
Yep I did see that I could upgrade to Adult but lose my Gold status. I'm wondering if there is any way for the guy who set up the account to change me to Adult on his end. My goal is to get to Adult status without paying anything additional.
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#6
Quote from TonyTouch View Post :
Yep I did see that I could upgrade to Adult but lose my Gold status. I'm wondering if there is any way for the guy who set up the account to change me to Adult on his end. My goal is to get to Adult status without paying anything additional.
Go to parental controls see what changes he can make I think he can let you use Netflix and Hulu while your still a child account and let you view unrated content.
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Joined Dec 2009
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#7
Quote from TonyTouch View Post :
Yep I did see that I could upgrade to Adult but lose my Gold status. I'm wondering if there is any way for the guy who set up the account to change me to Adult on his end. My goal is to get to Adult status without paying anything additional.
Not gonna happen. Adult = non-family = you lose gold unless you pay for it yourself
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Joined Oct 2007
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#8
Quote from cgrady View Post :
Not gonna happen. Adult = non-family = you lose gold unless you pay for it yourself
What if you're still a dependent as a full time student? Mad















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#9
He must have screwed this up somehow, because I have 4 adult accounts on my XBox live family membership.
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#10
Quote from IlluminatusCU View Post :
He must have screwed this up somehow, because I have 4 adult accounts on my XBox live family membership.
How many consoles. How are the accounts split between the consolves? Can you all download "adult" DLC from your own consoles. Play "mature" titles from all consoles?
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#11
Quote from GwarRiff View Post :
How many consoles. How are the accounts split between the consolves? Can you all download "adult" DLC from your own consoles. Play "mature" titles from all consoles?
All 4 accounts are on different consoles. All 4 of them can play mature titles and watch mature content, the only issue I've seen is that they can't use the dashboard to buy MS Points - they have to use prepaid cards or get me to buy them and add them to their account as "allowance." It does have hiccups sometimes, my sister said her account was childlocked so I switched it from "custom" with everything emabled to "Adult" levels of parental control and it seemed to work fine.
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#12
Quote from IlluminatusCU View Post :
All 4 accounts are on different consoles. All 4 of them can play mature titles and watch mature content, the only issue I've seen is that they can't use the dashboard to buy MS Points - they have to use prepaid cards or get me to buy them and add them to their account as "allowance." It does have hiccups sometimes, my sister said her account was childlocked so I switched it from "custom" with everything emabled to "Adult" levels of parental control and it seemed to work fine.
Thanks for the info.Big Grin
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#13
Quote from GwarRiff View Post :
Thanks for the info.Big Grin
One more point: All 4 need to be on the same console when you create the pack, then they can go wherever
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#14
Quote from IlluminatusCU View Post :
One more point: All 4 need to be on the same console when you create the pack, then they can go wherever
That's not true. I created my family pack on one console and added my son. Then I went to another console (brought my gamertag via usb stick) and added my wife and daughter. Worked just fine.
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#15
Quote from cgrady View Post :
Not gonna happen. Adult = non-family = you lose gold unless you pay for it yourself
Right, the only way to let a 'child' account on the family plan DL 'adult' content is to promote to adult. My wife in my family plan can't even access stuff MS deems inappropriate for children. Seems kinda weird. It's a FAMILY account. Not everyone in the FAMILY is necessarily a child.
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