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No sound when streaming Netflix on Panasonic DMP-BDT210 Blu-Ray player

AbbyGabby 5,256 3,968 May 19, 2011 at 07:27 PM More NetFlix Deals
I just got this blu-ray player, and everything seems to work just fine. In fact, for the first day or two, I had no problems at all.

Then suddenly, when I want to stream something through Netflix, I get no sound. I get perfect picture, but no sound. When I go back to the main screen and change the Audio settings on that particular movie from English (Dolby Digital Plus 5.1) to English (Stereo) - then I get sound. But leaving it on the Dolby Digital setting means I get no sound.

Is this a setting on the Blu-Ray player? On the TV? Or is it a defective player? I can easily return this blu-ray player to Amazon for a refund, but I want to make sure it's not something easily fixable on my end.


Thanks

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#2
wat a noob

How's your audio connected to your TV? Is it an optical cable or passed through the HDMI or what?
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#3
i have an HDMI cable running between the TV and the blu-ray player.

when i first hooked it up, it worked just fine. it wasn't until Day 2 or Day 3 of Netflix streaming that the sound went away. Dontknow
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#4
Were you watching Dolby 5.1 movies on day one and two?
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#5
Quote from PaintTheSkyGrey View Post :
Were you watching Dolby 5.1 movies on day one and two?
I was watching other things on Netflix that were available for streaming. I doubt that I chose things on Day 1-2 that worked fine, then suddenly started choosing things that wouldn't work. I really have no idea what the problem is, and I've Googled my issue. All I ever find is that this particular model of Panasonic Blu-Ray player has a problem actually playing things through Netflix. I don't have that problem, and I can't find anything through Google that relates to the problem I'm having.

I'm kind of on my own with this issue, so if you have any ideas that might fix things, please let me know. I'd hate to return it to Amazon when it wasn't actually a problem with the player.
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#6
Quote from jmegirl View Post :
I was watching other things on Netflix that were available for streaming. I doubt that I chose things on Day 1-2 that worked fine, then suddenly started choosing things that wouldn't work. I really have no idea what the problem is, and I've Googled my issue. All I ever find is that this particular model of Panasonic Blu-Ray player has a problem actually playing things through Netflix. I don't have that problem, and I can't find anything through Google that relates to the problem I'm having.

I'm kind of on my own with this issue, so if you have any ideas that might fix things, please let me know. I'd hate to return it to Amazon when it wasn't actually a problem with the player.
Dolby codecs don't always play nice with TVs, especially when sent over an HDMI connection. Is there a possibility of using a different audio method (like composite, for instance, since you're just running it to a stereo TV).
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#7
Model of TV?
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#8
Quote from PaintTheSkyGrey View Post :
Dolby codecs don't always play nice with TVs, especially when sent over an HDMI connection. Is there a possibility of using a different audio method (like composite, for instance, since you're just running it to a stereo TV).
OK, that's kinda like Greek to me. Are you asking if I can hook my Blu-Ray to my TV in a method other than an HDMI cable? I'm sure there is, if you tell me what kind of cable I need to buy. laugh out loud
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#9
Quote from Frogstar View Post :
Model of TV?
This.
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#10
Quote from Frogstar View Post :
Model of TV?
It's a Toshiba 32" 720p LCD.
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#11
Quote from jmegirl View Post :
OK, that's kinda like Greek to me. Are you asking if I can hook my Blu-Ray to my TV in a method other than an HDMI cable? I'm sure there is, if you tell me what kind of cable I need to buy. laugh out loud
In the menus, does it look like there's an option to send the audio through an optical (may say TOSLink) or coaxial connection?
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#12
Whatever you were trying to stream from Netflix, stream it onto your computer and hook your computer up to your TV instead. Or just order the disc.

Problem solved Grin Next!
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#13
Quote from nirvinch View Post :
Whatever you were trying to stream from Netflix, stream it onto your computer and hook your computer up to your TV instead. Or just order the disc.

Problem solved Grin Next!
Or maybe she could just turn on closed captions and deal with it, while we're considering half-assed solutions Harhar
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#14
Quote from Frogstar View Post :
Or maybe she could just turn on closed captions and deal with it, while we're considering half-assed solutions Harhar
Harhar That was going to be my next suggestion after someone replied. seems like you beat me to it Sadwalk

It actually depends on whether or not what she's trying to stream is even worth listening to in the first place though Dontknow?
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#15
OK, since I don't have a receiver or anything....I've basically just got a TV and a Blu-Ray player, I'm guessing that's the reason I'm having a problem. Netflix is set to stream in 5.1 and I don't have that. So I either get a receiver and some speakers, or I change the Audio output everytime I want to watch Netflix.

Sigh.
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