While looking for a hotel to stay in, I was using several different sites, but ended up risking it for the Expedia Unpublished Rate Hotel... I have used Expedia several times, but this was the first time in using this particular service.
Anyhow, I ended up with Hyatt Regency in the Inner Harbor for $93/night.
It seemed like a good deal and I was very happy.
I went to the hotel, and they told me that the king bed room I booked for is not available so I have to have the two double bed room. That wasn't too much of an issue and since I haven't had a vacation in a long while, I didn't really mind.
When I checked out, the desk told me whether I want my receipt on print or by email. I wanted to be "green" so I told them email is fine.
Few hours later, on my way back, I received an email from the hotel. On the bill, it stated that the room was actually $69/night....
I called Expedia this morning to ask about it because with taxes, the difference comes out to be about $60 and I felt quite cheated.
The customer service agent told me $93/night is what I signed up for and Expedia does not offer refunds at all for this service. But after seeing the bill from the hotel, I couldn't just let it go feeling pretty crappy about this whole deal. Customer service agent told me that the hotel wasn't supposed to show me the bill and the person must've been "new" and didn't know about the procedures.
Does this happen usually or am I just an unlucky sucker?