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Heads up! AT&T will start unlocking iPhone this Sunday, April 8

trojanvirus 2,074 402 April 6, 2012 at 01:06 PM in Tech & Electronics (6) More AT&T Business Deals
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Last Edited by widgit April 6, 2012 at 02:19 PM
Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

"Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer's account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee."

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.
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Community Wiki

Last Edited by dar_p October 13, 2012 at 09:00 AM
new process you have to go to this website for unlock

https://www.att.com/deviceunlock/client/en_US/



According to AT&T, 4/28 was the last day that they will unlock iphones for people without AT&T service. A memo was sent to all reps. If you have a case that was opened before 4/28, you are still good to go and should get your unlock.

For those eligible to unlock the process is immediate- no more case numbers. ATT can input the IMEI and unlock in a few mins- just did this today


those who have att case submitted try this with sam:-
This is how i unlocked video

Check unlock:
iphoneox.coml
http://www.dev.mk/



Chat Link [liveperson.net]

ATT FORUM DISCUSSION [att.com]

[Guide] Unlock Your iPhone Without Losing Your Untethered Jailbreak [unlockboot.com]

If eligible, it is possible to have the iPhone 3G and 3GS unlocked immediately. AT&T will generate a ticket and respond anywhere from 1-7 days for those with an iPhone 4.

Quote from jazbati :
Just called (611 from my AT&T phone). Rep confirmed that my phone was out of contract and there were no outstanding dues. Also asked for my IMEI number. Transferred me to tech support. Tech support sent me an e mail with a pdf attachment which contains the following instructions
The Csr rep tried to tell me if you are an excessive data user, you are not eligible, this is not true for unlimited dat plan customers. (of which I am an excessive data user with unlimited)

To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes .
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.

So apparently you only have to restore your phone and itunes realizes that Apple has removed lock from your phone. There are no codes etc to enter like with other phones.
This is my personal 3G phone which I got from AT&T and was under contract for 2 years.
Rep told me you can unlock only 5 phones in 12 months. I had unlocked 2 AT&T go phones from a earlier slickdeal.

Happy unlocking to all.

update from puneet_pal
I just got my iPhone 4 unlocked through AT&T tech support, It was a wait of over 20 mins but worth it after I got the unlock confirmation email from AT&T. After this I followed the steps mentioned in that email (same as above steps) and bingo I got a message that your iPhone is now unlocked. But by doing this all my apps are lost and I cannot seem to recover those from my backup. But it doesnt matter to me but may be few of you may not like this.

update:
Follow my steps and you will get your phone unlocked:
Email icare3@amcustomercare.att-mail.com and let them know you have purchased the phone at full retail price.
State that your contract has ended.
You will get an email saying they need proof and proof must be faxed.
Email back and state that you no longer have proof.
You will get another email stating that you can go back and get the proof
Email back and state that you have tried and the store no longer gives out receipt thats over one year old
You will get a case number
Email back and state you are going out of country in 3 days.
You will get an email stating that your phone has been unlocked.

I have an Iphone 4 with active contract. just FYI.

Good luck.

How to check IMEI
1. *#06#
2. Setting > General > About > IMEI
3. On the Sim Tray.
4. google tinyumbrella
5. through itunes's setting


Questions:
1). What is the from address of unlock instructions email ?
Answer: G10210@ATT.com for me (bluekiwi)
2). If I have unlocked and jailbreak phone, still the steps are same OR do we have to take any additional precautions ?
Answer: http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html (harrychang)

Let us Track Response Time (enter your case details here):
Case Open Dt Status
4/13/2012 emailed icare3@amcustomercare.att-mail.com with IMEI only. Recieved unlock 24 hrs later.
4/12/2012 chat received CASE # now waiting
4/11/2012 called & email 4/13/2012 @11.30am and now got email @ 6pm its unlocked. Yahoooooo
4/12/2012 Chat Still waiting Update: 4/14/2012 iPhone unlocked; No email
4/12/2012 Still waiting
4/10/2012 Chat Still waiting
4/08/2012 Call Still waiting (GoPhone Cust) Update: 04/13/2012 iPhone unlocked; No email/phone confirmation
4/08/2012 Call Still waiting (Monotorious) (customer care) ***Update*** 04/08/2012 Unlocked NO E-MAIL used http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html
4/11/2012 Unlocked on 4/13/2012 (for malina311 )
4/11/2012 Unlocked on 4/13/2012 (for flyneo )
4/8/12 (morning) Still waiting (gophone customer) Update: one phone unlocked after opening second case 4/14, email received; one unlocked without email around same time; last unlock issues 4/19
4/12/2012 Called got it approved 5/3/2012
4/11/2012 email still waiting
4/9/2012 Call Still waiting. Got Case Number.
4/11/2012 Chat Unlocked on 4/13/2012 (for Zikaru)
4/14/2012 Chat Unlokced 4/17/2012 (no email)
05/28/2012 Live Chat support, case closed and phone unlocked on 06/01/2012. Notified by email.

....--- The status check tool may give you incorrect information. My iphone 4s was unlocked last week but the tool still shows it is locked to at&t. I called Apple and confirmed it is indeed unlocked.
In the morning when I checked the status of my phone it said Factory Locked= YES, but now it does not even shows Factory Locked heading anymore and it says Authorized unlock possible. What does this mean? I am still waiting for the e-mail from ATT.




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3,526 Comments

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#3451
if you unlocked via itunes and received your iphone is now unlocked msg, you can update to 5.1.1 , unlock again, and then jb with absinthe. shouldnt be a problem.

i was unlocked with ultrasnow on BB 1.59 FW4.0. finally got the ATT unlock and updated from 4.0 to 5.1.1 and still unlocked.
Reply Helpful Comment? 0 0
#3452
Hello everyone, can someone tell me please a website/software to check the imei information about iPhones?
There is one right below the first post on this thread (sim-unlock.net) but it doesn't give me the detailed information about that iphone, (like the date of purchase, date of activation etc.)
I also use the dev.mk website, it gives me detailed information about that imei but, again, no date of purchase.
Thank you!.
Reply Helpful Comment? 0 0
#3453
Quote from ratbrain View Post :
if you unlocked via itunes and received your iphone is now unlocked msg, you can update to 5.1.1 , unlock again, and then jb with absinthe. shouldnt be a problem.

i was unlocked with ultrasnow on BB 1.59 FW4.0. finally got the ATT unlock and updated from 4.0 to 5.1.1 and still unlocked.
I never received a unlock message from Itunes, but after syncing with Itunes, I took out my gevey sim and just inserted my tmobile sim and its been working ever since, just wanna make sure if I upgrade I dont loose the unlock
Reply Helpful Comment? 0 0
#3454
if its working with tmo sim, its unlocked.
Reply Helpful Comment? 0 0
#3455
I was trying to unlock my iphone 4 that is still in contract till this November. One of my friends has an att line that is out of contract and he is not using smart phone at all. I called with my iphone using my friend's info and was transferred to the techincal support. I was told even that account is eligible but the phone is still under contract, so they cannot unlock it. Anyone knows what I should do to get it unlocked?
Reply Helpful Comment? 0 0
#3456
Quote from bpmf View Post :
I was trying to unlock my iphone 4 that is still in contract till this November. One of my friends has an att line that is out of contract and he is not using smart phone at all. I called with my iphone using my friend's info and was transferred to the techincal support. I was told even that account is eligible but the phone is still under contract, so they cannot unlock it. Anyone knows what I should do to get it unlocked?
yes.
2 words.
KEEP TRYING.
Reply Helpful Comment? 0 0
#3457
I'm guessing its just almost impossible now without an account, which I understand from basically reading all this pages.. that is almost a known fact now.

One lady told me I could activate this iPhone on a GoPHone prepaid plan for 2 months then call back to ask for an unlock without a problem. Another lady i spoke to said no to that, that I would have to start a normal postpaid plan first.. with data packages and everything.

This is for a 3GS, purchased off a Gamestop sold as Refurbished.
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#3458
A few questions. I read through many pages and didn't see the answers.
I checked the IMEI and got the following:
warranty coverage: Out of Warranty
registered: NO
activated: NO
But it is locked according to dev.mk but it doesn't say who it is locked to.

Trying to get it to work on T-mobile
If I have a friend with an ATT account, do they just call, identify themselves as an ATT customer and give the IMEI number and ask it to be unlocked? Do they have to call on the phone that I want unlocked?

Thanks.
Reply Helpful Comment? 0 0
Last edited by geewally July 26, 2012 at 02:15 PM.
#3459
Quote from geewally View Post :
A few questions. I read through many pages and didn't see the answers.
I checked the IMEI and got the following:
warranty coverage: Out of Warranty
registered: NO
activated: NO
But it is locked according to dev.mk but it doesn't say who it is locked to.

Trying to get it to work on T-mobile
If I have a friend with an ATT account, do they just call, identify themselves as an ATT customer and give the IMEI number and ask it to be unlocked? Do they have to call on the phone that I want unlocked?

Thanks.
Here's the info u need

http://www.att.com/esupport/artic...oziKqFnznS
Reply Helpful Comment? 0 0
#3460
Just curious, does calling in to AT&T still work? I got my iphone from Craiglist and it's locked to AT&T Frown
Reply Helpful Comment? 0 0
#3461
hi,
can any one tell me from where i can download Fat albert thanks
Reply Helpful Comment? 0 0
#3462
can u tell me from where we can download fat albert as i need an iphone unlock for at&t i am not an at&t customer i purchased the fone from some one thanks in advance
Reply Helpful Comment? 0 0
#3463
How do I go about chatting or emailing AT&T to get my phone unlocked WITHOUT creating an online account.

I use my iPhone 4 as a GoPhone and it won't let me create an account as it is linked to a prepaid phone.

Is there a way around this? I would love to get it unlocked but I can't even seem to get past the first step here :-(
Reply Helpful Comment? 0 0
#3464
just a little update.

AT&T policy changed and it seem they are stricter, you could unlock an iphone even if you were not a current customer by just faxing a receipt showing that you paid full price for it. I bought mine refub at newegg and I was able to unlock it by faxing the receipt. But now it seem every single rep is saying it has to be purchased from either Apple or AT&T. NO EXCEPTIONS.
Reply Helpful Comment? 0 0
#3465
Quote from OliveHugh View Post :
How do I go about chatting or emailing AT&T to get my phone unlocked WITHOUT creating an online account.

I use my iPhone 4 as a GoPhone and it won't let me create an account as it is linked to a prepaid phone.

Is there a way around this? I would love to get it unlocked but I can't even seem to get past the first step here :-(

Have you thought of trying out Straight Talk and using their ATT version of the SIM? I think I read on some thread that you can use Straight Talk without unlocking the iPhone and it works. That could be an option since you are anyways planing to use prepaid.
Reply Helpful Comment? 0 0
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