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Heads up! AT&T will start unlocking iPhone this Sunday, April 8

trojanvirus 2,074 402 April 6, 2012 at 01:06 PM in Tech & Electronics (6) More AT&T Business Deals
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Last Edited by widgit April 6, 2012 at 02:19 PM
Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

"Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer's account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee."

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.
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Community Wiki

Last Edited by dar_p October 13, 2012 at 09:00 AM
new process you have to go to this website for unlock

https://www.att.com/deviceunlock/client/en_US/



According to AT&T, 4/28 was the last day that they will unlock iphones for people without AT&T service. A memo was sent to all reps. If you have a case that was opened before 4/28, you are still good to go and should get your unlock.

For those eligible to unlock the process is immediate- no more case numbers. ATT can input the IMEI and unlock in a few mins- just did this today


those who have att case submitted try this with sam:-
This is how i unlocked video

Check unlock:
iphoneox.coml
http://www.dev.mk/



Chat Link [liveperson.net]

ATT FORUM DISCUSSION [att.com]

[Guide] Unlock Your iPhone Without Losing Your Untethered Jailbreak [unlockboot.com]

If eligible, it is possible to have the iPhone 3G and 3GS unlocked immediately. AT&T will generate a ticket and respond anywhere from 1-7 days for those with an iPhone 4.

Quote from jazbati :
Just called (611 from my AT&T phone). Rep confirmed that my phone was out of contract and there were no outstanding dues. Also asked for my IMEI number. Transferred me to tech support. Tech support sent me an e mail with a pdf attachment which contains the following instructions
The Csr rep tried to tell me if you are an excessive data user, you are not eligible, this is not true for unlimited dat plan customers. (of which I am an excessive data user with unlimited)

To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes .
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.

So apparently you only have to restore your phone and itunes realizes that Apple has removed lock from your phone. There are no codes etc to enter like with other phones.
This is my personal 3G phone which I got from AT&T and was under contract for 2 years.
Rep told me you can unlock only 5 phones in 12 months. I had unlocked 2 AT&T go phones from a earlier slickdeal.

Happy unlocking to all.

update from puneet_pal
I just got my iPhone 4 unlocked through AT&T tech support, It was a wait of over 20 mins but worth it after I got the unlock confirmation email from AT&T. After this I followed the steps mentioned in that email (same as above steps) and bingo I got a message that your iPhone is now unlocked. But by doing this all my apps are lost and I cannot seem to recover those from my backup. But it doesnt matter to me but may be few of you may not like this.

update:
Follow my steps and you will get your phone unlocked:
Email icare3@amcustomercare.att-mail.com and let them know you have purchased the phone at full retail price.
State that your contract has ended.
You will get an email saying they need proof and proof must be faxed.
Email back and state that you no longer have proof.
You will get another email stating that you can go back and get the proof
Email back and state that you have tried and the store no longer gives out receipt thats over one year old
You will get a case number
Email back and state you are going out of country in 3 days.
You will get an email stating that your phone has been unlocked.

I have an Iphone 4 with active contract. just FYI.

Good luck.

How to check IMEI
1. *#06#
2. Setting > General > About > IMEI
3. On the Sim Tray.
4. google tinyumbrella
5. through itunes's setting


Questions:
1). What is the from address of unlock instructions email ?
Answer: G10210@ATT.com for me (bluekiwi)
2). If I have unlocked and jailbreak phone, still the steps are same OR do we have to take any additional precautions ?
Answer: http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html (harrychang)

Let us Track Response Time (enter your case details here):
Case Open Dt Status
4/13/2012 emailed icare3@amcustomercare.att-mail.com with IMEI only. Recieved unlock 24 hrs later.
4/12/2012 chat received CASE # now waiting
4/11/2012 called & email 4/13/2012 @11.30am and now got email @ 6pm its unlocked. Yahoooooo
4/12/2012 Chat Still waiting Update: 4/14/2012 iPhone unlocked; No email
4/12/2012 Still waiting
4/10/2012 Chat Still waiting
4/08/2012 Call Still waiting (GoPhone Cust) Update: 04/13/2012 iPhone unlocked; No email/phone confirmation
4/08/2012 Call Still waiting (Monotorious) (customer care) ***Update*** 04/08/2012 Unlocked NO E-MAIL used http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html
4/11/2012 Unlocked on 4/13/2012 (for malina311 )
4/11/2012 Unlocked on 4/13/2012 (for flyneo )
4/8/12 (morning) Still waiting (gophone customer) Update: one phone unlocked after opening second case 4/14, email received; one unlocked without email around same time; last unlock issues 4/19
4/12/2012 Called got it approved 5/3/2012
4/11/2012 email still waiting
4/9/2012 Call Still waiting. Got Case Number.
4/11/2012 Chat Unlocked on 4/13/2012 (for Zikaru)
4/14/2012 Chat Unlokced 4/17/2012 (no email)
05/28/2012 Live Chat support, case closed and phone unlocked on 06/01/2012. Notified by email.

....--- The status check tool may give you incorrect information. My iphone 4s was unlocked last week but the tool still shows it is locked to at&t. I called Apple and confirmed it is indeed unlocked.
In the morning when I checked the status of my phone it said Factory Locked= YES, but now it does not even shows Factory Locked heading anymore and it says Authorized unlock possible. What does this mean? I am still waiting for the e-mail from ATT.




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3,526 Comments

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#3511
Quote from ballu84 View Post :
http://www.acellular.net
from 40 to 60 bucks for unlock iphone? Easily get iphone unlock for 20 bucks now (done 6 of them already from ebay).
Why bother with att
Reply Helpful Comment? 0 0
#3512
Quote from monkeydodo3 View Post :
The same happened to me, and it's even worse cause I have no AT&T account. I requested the unlock 2 weeks ago so I talked to a chat rep this weekend and they told me to resubmit it. Waiting now.
How were you able to chat with them if you have no account. In the " old days" that was possible but now you must set up an account if you wish to chat or email?
Reply Helpful Comment? 0 0
#3513
Quote from porto35 View Post :
from 40 to 60 bucks for unlock iphone? Easily get iphone unlock for 20 bucks now (done 6 of them already from ebay).
Why bother with att
Which seller did you use?
Quote from OliveHugh View Post :
How were you able to chat with them if you have no account. In the " old days" that was possible but now you must set up an account if you wish to chat or email?
I requested it from this link: https://www.att.com/deviceunlock/client/en_US/
Reply Helpful Comment? 0 0
#3514
[QUOTE=monkeydodo3;53024262]Which seller did you use?

I have used 4 different one whoever has the lowest price. All of them has excellent service.
Reply Helpful Comment? 0 0
#3515
[QUOTE=porto35;53034620]
Quote from monkeydodo3 View Post :
Which seller did you use?

I have used 4 different one whoever has the lowest price. All of them has excellent service.
how much do you pay on average?
Reply Helpful Comment? 0 0
#3516
the first one I paid 52 (when everywhere they charge between 80 to 150), 2nd one for 40, 3rd one for 30 and the last 3 20 each
Reply Helpful Comment? 0 0
#3517
Quote from porto35 View Post :
the first one I paid 52 (when everywhere they charge between 80 to 150), 2nd one for 40, 3rd one for 30 and the last 3 20 each
I have used mobilehotshots on eBay the last unlock cost me 11.00 dollars before that I tried AT&T and I was with them on the phone for 45 minutes and then they told me they could not unlock it. So the 11 dollars was worth it
Reply Helpful Comment? 0 0

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#3518
Can you just go to an AT&T store for an unlock? I submitted the form a few days ago so it's till early but I'm seeing a lot of issues. And I don't want to pay to have it done.
Reply Helpful Comment? 0 0
#3519
Quote from estacionsj View Post :
I have used mobilehotshots on eBay the last unlock cost me 11.00 dollars before that I tried AT&T and I was with them on the phone for 45 minutes and then they told me they could not unlock it. So the 11 dollars was worth it
yes right now is less than 10 bucks why people still wanna do it with ATT
Reply Helpful Comment? 0 0
#3520
i got my iphone 5 last friday from an at&t store, upon checking my imei(spelling) number, it tells me its unlocked...
Reply Helpful Comment? 0 0
#3521
Ok so AT&T unlocked my 3 of my 4 iPhone 5s. It had to be done by Customer care. I had a line that i paid ETF on a while back, and i just gave them the imei and they unlocked it.

I dont know how the 3rd was i submitted an unlock request as a current customer first, then as a previous customer. I waited a couple of hours, ran the different checkers and they all say unlocked!!!
Reply Helpful Comment? 0 0
Last edited by kdsr123 October 8, 2012 at 09:52 PM. Reason: 3rd iPHone 5 unlocked
#3522
A friend of mine will be giving me her AT&T Iphone, and I'm hoping to be able to use it with TMobile. She is going to request the unlock from AT&T.

In reading online, it seems that the unlock will not work when restoring from iTunes unless her SIM is still in the phone and is active. Is this definitely the case? I ask because she wanted me to wipe the phone, but I'm not sure if the unlock would work if she doesn't provide her SIM AND the SIM is not active anymore.
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Joined Nov 2006
L10: Grand Master
7,210 Posts
685 Reputation
#3523
With a factory unlock, is there any situation in which you would lose the unlock and have to reapply it?

Is it like a jailbreak in that if you restore or upgrade to a different firmware version (and possibly baseband), the jailbreak has to be reapplied?
Reply Helpful Comment? 0 0
#3524
Quote from poohbie View Post :
With a factory unlock, is there any situation in which you would lose the unlock and have to reapply it?

Is it like a jailbreak in that if you restore or upgrade to a different firmware version (and possibly baseband), the jailbreak has to be reapplied?
factory unlock don't need to re-apply. it permanent!
Reply Helpful Comment? 0 0
Joined Nov 2006
L10: Grand Master
7,210 Posts
685 Reputation
#3525
Quote from dumpav View Post :
factory unlock don't need to re-apply. it permanent!
Thanks, I had restored my iPhone but didn't get the "congratulations, your phone is unlocked" message again. So I figure that means it's already unlocked.
Reply Helpful Comment? 0 0
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