Cyber Week See all the best deals from Cyber Week here. See Deals
Popular Deal
FreedomPop Discounts, Deals and Coupon Codes

FreedomPop FREE 4G Mobile Internet 500MB per month with $49.99 deposit

unlockedshaders 313 502 October 1, 2012 at 01:09 AM in Internet & Websites (3) More FreedomPop Deals

Deal Details

Last Edited by unlockedshaders October 2, 2012 at 12:08 PM
FreedomPop [] beta offers 500MB per month of free 4G WiMax internet.

A 4G USB modem stick requires a $49.99 refundable security deposit.
A 4G mobile hotspot requires an $89.99 refundable security deposit.
Shipping is $4.99.

Plans and charges:

Overages are charged at $20 per GB or $0.02 per MB.
You can do various things to earn free data, such as inviting friends or fulfilling offers. You can also pay more for premium services.

Here's a hands on by PC Mag:,2...411,00.asp

Since the modem / hotspot are Clear rebadges, here are reviews of the Clear products.
USB Modem:,2...021,00.asp
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.

Community Wiki

Last Edited by Elvey October 26, 2013 at 12:09 PM
Customer service phone number: 888-743-8107

SITE IS MISLEADING. All new accounts since 2013 purchase the equipment on a non-refundable basis.

Video Review of Photon Device

Comment on the issues you have with them (like their change of device refund terms, or data rounding issue, etc) in their Twitter and Facebook page.

How to file FCC Complaint

Visit the following links. The more complaints, the more the FCC will look into unlawful business practices.

Important Information:
  • Based on user experience, FreedomPop calculates data usage every 15 mins. This data is also rounded up to nearest MB(Link to rounded up confirmation). Even though it only use few kilobytes of data like checking email does every 10 minutes, freedompop data metering rounts up to one full megabyte This translates to a minimum of 4MB per hour for a device that simply checks email or 2880MB per 30 days because freedompop's rounding methodology. Home Burst Hub has been confirmed to round up only in reporting, not actual usage, so a few KB will show up as 0 or 1 MB over a while, only when it accumulates to the next MB.
    Comment: I've received word from FreedomPop that they may have had a mix-up between owners of the MAC addresses in their database. Therefore, you may have been shown / charged the data usage for another customer. A fix is supposedly under way. -unlockedshaders
  • Only work on Clear 4G WiMAX network. No 3G network.
  • Terms [] [ []] Inactive account fee: If you choose the free Broadband Service and use less than 5mb in any given month, we wi€™ll charge you a $.99 Active Status fee to keep your account active.
  • they will be switching from 4G WiMAX to LTE in As early as June 2013. The equipment they have now won't work with LTE but current equipment may be supported through up to 2015.. (no detail what they will do. Freedompop CSR said the switch could involve paying more money to exchange for a newer device. The coverage area during this transition may change so your current WiMax device my actually be superior to an LTE device due to coverage.
  • Note: FreedomPop has changed their Terms and Conditions few times already. Please read the latest terms for Equipment and others information
SDers experience:Leased Equipment -- No Longer Offered (related to deposit refund). (looks like they change this few times already. This is only correct as of 10/11/2012. May have changed afterward.)
  • refund the deposit (less any amounts that you owe to us) to your registered payment method
  • FreedomPop is still actively providing the same Equipment to users of the Broadband Service
  • you (or we) terminate your subscription to the Broadband Service within 1 year of the start date of your subscription (won't get refund after ONE year)
  • deduct from your deposit refund all amounts owed and unpaid for any Services and for any Equipment you return that is damaged due to neglect, misuse, liquid damage or non-standard wear and tear. (sounds like only allow refund if it is "NEW" or "LIKE NEW" condition)
  • there is RESTOCKING FEE for opened item. Also customer pay for shipping.
There is NOT a RESTOCKING FEE, RECEIVED A FULL REFUND OF $89 for the device 11-4-12

EDIT 12-1-12 THERE IS A RESTOCKING FEE - Charged a restocking fee of $8.25. Device and packaging were spotless.
From Patrick, Customer Service:
"Your device was received in good condition and the majority of your deposit was refunded. We were charged a small fee by our logistics partner to replace packaging and re-polish the device. This fee was deducted from the deposit at cost per our T&Cs and should be nominal. We're totally committed to making internet as free as possible, including the device, but when we're are charged a real fee, we need to deduct that from deposit or we'd be forced to make users buy the device outright which we're trying to avoid. "

EDIT 1-7-2013 RMA categorized as B-stock (visible damage). Refunded $67 of the the $89 deposit. Device and packaging were spotless as well.
After inquiries via email asking for explanation, customer service stalled for about 3 weeks, then refused to provide any further explanation or proof, stating:

"I have received confirmation from our logistics provider that the condition of your device was correct and your refund amount reflects that. This is the response they sent to me "Yes, this was properly graded as B-stock. The device was not in perfect physical condition."

This conflicts with the allowance in the Service Plan terms for "reasonable wear and tear":


Terms as of October 4th, 2012 attached. (They HAVE been changed, but this is original terms when "I'" signed up.)

Check coverage in your area. Not available in all cities in US as per the coverage map:


Location/zipcodeSpeed Dn (Mbps)Speed Up (Mbps)Speed add on (Y/N) USB Modem OR Hotspot Notes Date
North San Antonio 2.5 1.2 (?) ?  
Houston TX (77059) 5.7 1.9 (?) ?  
Downtown Los Angeles 6.34 0.72 N Hotspot  
Irvine (92604) 6.1 0.83 (?) ?  
Baltimore 9.3 2.0 N Hotspot Outdoor, very near to signal tower  
Baltimore 1.1 0.9 N Hotspot Indoor  
Baltimore 7.3 1.4 N Hotspot Freeway  
Boston MA 10 1.3 Y ?  
Chicago town 6.20 5.09 (?) ? Test 1 of 4 in Chicago town 
Chicago town 8.42 1.90 (?) ? Test 2 of 4 in Chicago town 
Chicago town 2.90 1.94 (?) ? Test 3 of 4 in Chicago town 
Chicago town 4.12 2.23 (?) ? Test 4 of 4 in Chicago town 
Nashua NH near FAA 7.5 1.5 N ? Average of several tests 
Maitland/Winter Park FL 5+ 2+ N Hotspot Average of several tests 
Orlando FL 5+ 2+ N Hotspot Average of several tests 
Thornton Park FL 5+ 2+ N Hotspot Average of several tests 
University Park FL 5+ 2+ N Hotspot Average of several tests 
North East of Atlanta 5.9 1.1 N ? Outside ATL Perimeter in Suburbs 
Seattle WA (U-District) 9.80 2.17 N ?  
Minneapolis MN town 9.96 2.22 (Y) ? Sculpture Garden 
San Francisco (94122) 4.25 1.25 N ? Inside house 
Sacramento CA 8.9 1.12 N Hotspot Outside Park 
Sacramento CA 7.5 1.3 Y Hotspot Tested on freeway 10/12/12
Sacramento CA 6.1 .67 Y Hotspot Tested on freeway 10/12/12
Sacramento CA 3 .62 Y Hotspot Tested on freeway 10/12/12
Sacramento CA 3.5 1.3 Y Hotspot Tested on freeway 10/12/12
Marina Del Rey CA 8.55 1.40 N Hotspot Tested in parking lot 10/15/12
Culver City CA 6.80 1.41 N Hotspot Tested at City Hall 10/15/12
Downtown Los Angeles 8.51 1.46 N Hotspot Tested in parking lot 10/15/12
Walnut, CA 10 2.76 N Hotspot Business Building 10/18/12
Burbank, CA 10.37 1.42 N Hotspot Inside Apartment 10/30/12
Piscataway, NJ 6.65 0.49 N Hotspot at UMDNJ-Robert Wood Johnson Medical School 2/1/13
Please note that when you check for coverage, the LIGHT GREEN AREA GETS LESS HORRIBLE SPEEDS, LESS THAN 1MB/S.

Toll free support (thanks to MeatCatalog)

(888) 743-8107


You get an additional 50MB per month for each "Freedom Friend" you connect with through your account. Also, you can share extra data with them that you won't need that month, etc. ...very cool.

THIS IS NOT A REFERRAL as both of you are already subscribed to the service. You can add up to 10 friends for extra 500MB per month, every month. Or keep more connected friends to give or receive MB when you need it before the next cycle.

To see a list of emails of people who agree to be added, go to THIS THREAD:

What is says on the Find Friends page:

Earn Free Data by Connecting with Friends!

Find your friends on FreedomPop and earn free data. The more friends you connect to, the more free data you earn every month.

From the FAQ

In addition to the guaranteed 500 MB/month free you'll receive by being a user, you can also earn up to 1GB/month free by connecting with your friends on FreedomPop and earn unlimited data free by participating in partner offers and promotions.

With Freedom Friends - you'll earn 10MB for every friend you're connected with on FreedomPop (up to an additional 500MB/month).

With partner offers and promotions - you can earn unlimited data each month by completing special offers. Special offer earned data must be used in the month that it is earned otherwise it will expire.


Visit the Devices page to initiate a return.

Devices subjected to neglect misuse, liquid damage or non standard wear and tear are not eligible for our return program.

Please post here if you find any proof to support above opinions.


Inactive Account Fee
If you choose the free Broadband Service and use less than 5mb in any given month, we’ll charge you a $.99 Active Status fee to keep your account active.



If you are using Android and want to keep track of your data, you can use the free app FreedomChomp -

To track useage on a PC, you can use the Performance Monitor in the Task Manager.
1. Start Task Manager (Ctrl-Alt-Delete)
2. Select the Network tab
3. Select View Menu->Select Columns
4. Check Bytes (total of Bytes Sent and Received)
Leave the Task Manager on and note the Total Bytes for the day or session.
Add that to the total from your FreedonPop account home page.

On an Android device, download this app: Network Speed (there are probably others, as well: CISCO Data app)
Open the app and select menu, then select Totals. There is a daily and a monthly total for each network type.
See eth0 for wifi totals.

A single speedtest on ( []) took over 10MB, so there is your minimum.

Video review of product (Photon)

Exclusions from Arbitration/Right to Opt Out

Notwithstanding the above, you or FreedomPop may choose to pursue a Dispute in court and not by arbitration if: (a) the Dispute qualifies, it may be initiated in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the "Opt-Out Deadline"). You may opt out of this Provision by mailing written notification to FreedomPop, 18757 Burbank Boulevard, Tarzana, CA 91356. Your written notification must include: (1) your name; (2) your address; and (3) a clear statement that you do not wish to resolve disputes with FreedomPop through arbitration. Your decision to opt-out of this arbitration Provision will have no adverse effect on your relationship with FreedomPop. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court.


Why are there so many complaints? Why is everyone returning devices?


Using the 4G USB modem stick with Nexus 7 (may also work with other android devices), just do the following steps.
1. Turn off wifi
2. Plug the stick in the USB port (need the micro USB OTG for Nexus 7)
3. Open a web browser.
4. Go to and under the Advanced setting, select NAT Mode. Then, apply.

That's it. No rooting or additional app required.


3 4 5 6 7

Sign up for a Slickdeals account to remove this ad.

Joined Nov 2006
L8: Grand Teacher
3,510 Posts
3,710 Reputation
Quote from ListenLoud View Post :
Very clear indication of ignorance.

Virgin mobile = sprint = clear = this
Virgin Mobile is one of Sprint's pre-paid service brands, the other being Boost. The difference is rates and who they're marketed to.

Clear is a separate company that Sprint buys wholesale WiMax (4G) service from.

FreedomPop is a separate company reselling wholesale Clear WiMax service. (No 3G)

FreedomPop's service should have the same coverage and likely speeds (I suppose it could be given lower priority than other Clear customers) as Clear.

VirginMobile's 3G service, just like Sprint's 3G service, DOES suck, and has ever since Sprint started selling the iPhone. Since FreedomPop doesn't include 3G, it only includes Clear's WiMax (4G) service, speeds should be much better, BUT, coverage has holes and is non-existent outside each cities metro-area. (Pretty big area for Houston)

Quote from MeatCatalog View Post :
Edit: appears they have the $90 hotspot but it seems bulky.
Get the hotspot. It's just a rebranded "Clear Spot Voyager" While you DO have the minor hassle of carrying two devices, the hotspot can work with anything that does WiFi. A printer, an XBox, a tablet, a laptop, a phone, an iPod touch, whatever.

Click image for larger version

Name:	DSC_7956_610x407[1].JPG
Views:	183
Size:	14.0 KB
ID:	1468484 Click image for larger version

Name:	dsc02855.jpg?w=558&h=9999&crop=0&=.jpeg
Views:	194
Size:	21.8 KB
ID:	1468486

Quote from bolland99 View Post :
If that is the case, then I am ignorant, but I don't think Virgin Mobile is exactly the same as Clear as far as their towers and coverage. So may be wrong, although I hope not, because I had a VM phone that I had to return due to terrible coverage around here in metro ATL..
Clear's WiMax coverage matches what will show on some phones as "4G". 3G coverage is through Sprint.

Quote from fbueller View Post :
Does the hotspot have 3G fallback coverage? If so, this is handy to have around in case of emergencies...

Quote from SlickAssDeal View Post :
what kind of download/upload speeds can i expect by using the hotspot? i'm not really familiar with 3G/4G lingo. is it comparable to residential use internet services through companies like charter, time warner, or verizon fios?
I'm guessing, but it looks like it depends on whether you pay the $3 for "Premium" speed. So, 1.5Mb for regular, and 7-10, sometimes 10-12 in a good area, for Premium. That's Comparable to residential DSL speeds, slower than cable or FIOS.

Clear has two rate plans [], both unlimited, one is capped at 1.5Mb for $35 a month, the other isn't at $50 a month.

For folks that need less data, FreedomPop is doing usage based billing. The $18 month for 2GB plan is ideal for tablet / phone use AS LONG AS YOU DON'T STREAM VIDEO/AUDIO constantly. In other words, web browsing, email, texting (Google Voice), VOIP calling, Google Maps use, and so on.

The free plan would be good for less regular use. Like taking your tablet out once or twice a week.

(I use about 1GB each on my phone and tablet monthly)

Quote from parker1018 View Post :
I see that it will employ WiMAX but according to the engadget article "FreedomPop says it will switch to Sprint's LTE spectrum sometime in early 2013."

That being said I hope there isn't any incompatibility with the current hotspot and LTE when the switchover takes place.

Edit: It appears as though we may need to get a compatible device once LTE kicks in. This link also has a nice photo showing how small the devices are.

Edit 2: Read the return policy in the wiki. Unless I misinterpreted something it sounds pretty misleading calling it a "refundable security deposit" when you have 30 days to return it and get your deposit back.
Clear isn't just turning off WiMax on a Monday in 2013, they're going to run both networks in parallel for a couple of years, minimum. Sprint's doing the same thing now as they transition to LTE. Since FreedomPop is just reselling Clear, it's reasonable to expect that your device will keep working until 2015 or so. I don't have inside info, note the word "reasonable".

Quote from fbueller View Post :
Yes, but that doesn't mean that this hardware will work on the new spectrum. You may get stuck with useless hardware.
It won't, it is WiMax hardware. WiMax will be around for a few more years though.

That said, your alternatives are all much more expensive. (Verizon, AT&T, etc.)

Quote from MeatCatalog View Post :
the "old 4g" might stay up while LTE is also up. This is unclear.
Well, unless you think FreedomPop will have reason to just shut down WiMax service while Clear is still selling it, and piss off thousands of customers... it'll probably stay up for 3 or 4 years, at least.

Quote from TrollAccount View Post :
kind of a "make or break" situation there
I agree that they aren't clear whether you can cancel service a few months later and return it for your deposit back. It's hard to imagine a non-contract service giving away the devices, so just assume that you have to outright buy the device (whichever you choose), since you would have to buy the device for any other non-contract service.

The disadvantage here seems to be that you can't just pick up a used Clearspot off of Craig's List.

So, taking the WHOLE deal into account, the $90 for the widget and then the cheaper service plans compared to Clear and Sprint/T-Mobile/AT&T/Verizon, at the end of a year, or two, which costs you more/less/service differences? Then decide.

Quote from Atachi View Post :
For no reason whatsoever, I did some simple bare-bones calculations without taking tax/shipping into consideration.

If you want 2.5GB/month (500MB free + 2GB plan), then over the course of a year it would be more cost effective to buy five USB adapters at $49.99/ea. That is, assuming you get 500MB free per device, per month, forever.
True, but that's a pretty fair amount of hassle factor. You're also likely to waste a chunk of bandwidth since you can't perfectly time your switch to the next widget at the 500Mb mark. You'll have to switch early.

You could do Extreme Geek with it, attach them all to a USB hub, and then get some load balancing software to spread your usage more or less evenly between all of them.... It'd be a fun project, but again, a lot of hassle.

Quote from Atachi View Post :
In a nutshell: this is only a good deal if you only use your free data allotment each month, for more than twelve months OR if you're a light user looking for no commitments, over a period of many, many months. It comes out to be $0.008/MB if you use 500MB/month for 12 months, not including taxes or shipping.

<edited out chunk related to iPhone case>

If you're looking to consume 2GB or more, Sprint offers 6GB at $0.008/MB [] and T-Mobile offers 3.5GB/5GB at $0.01/MB [].
The Sprint plan is a TWO YEAR CONTRACT plan. And if you don't need 3GB, paying an extra $10 for it doesn't save you any money.

While the T-Mobile plan isn't a contract plan, at $35 you can get unlimited 1.5Mb data from Clear, and at $50 you can get unlimited "up to 12Mb" data. Clear is obvious better from a per megabyte cost perspective, but T-Mobile has much better coverage. So, cost or coverage? Different folks, different needs.

FreedomPop is a good deal for people that don't need more than 2GB of data. Light and/or occasional use. Your right about folks that need more, but a lot of folks just don't.

Quote from Atachi View Post :
Also note that this is for the modestly priced USB adapter and not the more expensive "Freedom Sleeves". Will you really be using the same old iPod Touch or iPhone 4/4S over a year from now?

It's not going to pay off for itself if you break your phone and get a new one with a different docking connector, or if the Freedom Sleeve/USB adapter breaks.
Good point, but you get the sleeve to reduce hassle factor (only have to carry "one" device) and as part of that have already decided to pay more. Obviously it won't work with an iPhone 5.

Quote from Atachi View Post :
Using the same method as in my previous post, it comes out to: 25/(200*12) = $0.0104/MB. It's good for those who need occasional emergency Internet access over a period of a year.
You're right about folks needing 3GB or more really doing better to look elsewhere, but for folks that need less, it's a good deal.

And less really is reasonable for a LOT of people, because they aren't going to use this as primary internet, just when they're in a car or somewhere WiFi isn't freely available.

Quote from Atachi View Post :
Nice concept, though. It's not about money... it's about sending a message. Right?
No, I think it's about the money. If I only need 2GB and don't care about streaming video, $18 a month is cheaper than $35 a month for data and speed I won't benefit from.
Reply Helpful Comment? 0 0
Last edited by Zanthexter October 1, 2012 at 07:14 AM.
I was about to jump when I noticed that there is a $2.99 monthly fee for "Speed Plus." I don't really need it, but for a backup data device (hanging out at the park/etc) it would be perfect. And then I found these little Gems:
In any billing month that your usage is within 100mb of your Monthly Plan broadband data allotment limit, your FreedomPop Account will be charged the automatic top-up amount
-@400MB, they ding you

If monthly service falls below 5MB you will be considered inactive and charged $1.
Reply Helpful Comment? 0 0
Quote from bolland99 View Post :
If that is the case, then I am ignorant, but I don't think Virgin Mobile is exactly the same as Clear as far as their towers and coverage. So may be wrong, although I hope not, because I had a VM phone that I had to return due to terrible coverage around here in metro ATL.

But not risking much with this deal but maybe $10 and some time, so it's worth a shot.
Can you not understand? They both use clearwire, same tower, sprint, virgin, fpop connects on wimax, wimax will not provide a different tower to every different company.
Reply Helpful Comment? 0 0
Nice, got it, looks good for backup internet access, great for if you need to get your tablet or laptop online and you're nowhere near a Starbucks. I read also in an article where they said when they upgrade to LTE, you can send back your Wimax modem and just pay the price difference.
Reply Helpful Comment? 0 0
will have to see how this compares to truconnect (other than the fact that these guys have a free 500 meg/month)...

i got a truconnect mifi for $79 about a year or so ago and they always charge after you use the data...for m y occasional/light usage, that fits my bill, but this sounds more promising. i may never pay any bill if i keep myself under 500 meg/month limit..

but they dont have coverage where i live.. Frown
Reply Helpful Comment? 0 0
Quote from discounteggroll View Post :
is there a way to absolutely make sure that I get capped for overage and know when I use my 500 megs? I carry a 15" MBP and 11" air, and decided to toss my ipad. This would be ideal granted I know when my limit is reached
Off course not, how can they get money from customer if they protect you from overage useage.
Reply Helpful Comment? 0 0
What exactly is the speed plus for $2.99?
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Mind you, these rebranded Clear modems are being sold at a large profit -- the $90 modem is $50 from Clear. Also Clear sells unlimited bandwidth for $35 a month. This service is clearly aimed at casual phone/tablet users. As AT&T has said, 90% of their customers use less than 2GB of data per month. Freedompop's 2GB plan is only $18/mo, which is a competitive rate. The ability to give data to 8 devices is even better, because you don't have to pay a ridiculous premium to tether from your phone.
Reply Helpful Comment? 0 0
So wait, if you aren't getting a Wimax signal you get no data? Nothing on 3G?
Reply Helpful Comment? 0 0
Anybody having a problem checking out? It is not taking either of my credit cards:
This card was not accepted. Double check fields or use new card.
Reply Helpful Comment? 0 0
Speed plus sounds like their version of Clear's $50/mo. tier of service.

Clear sells 1.5 Mbits down 0.5 Mbits up for $35/mo.
Clear sells 13-6 Mbits down 1.0 Mbits up for $50/mo.

Compared to Clear, they're only charging a $3 premium instead of Clear's $15 premium for faster connectivity. Then again, they're charging by the byte versus unlimited.

And yeah, there's no 3G. It's Wimax coverage only.
Reply Helpful Comment? 0 0
Last edited by gh188 October 1, 2012 at 08:17 AM. Reason: Automerged Doublepost
Might just be marketing, but (from

1) Though FreedomPop isn't limiting what you consume with your free data allotment, it is putting restrictions on how fast you consume it. Though the specific details aren't spelled out on its website, it appears non-paying customers won't have access to the WIMAX network's full mobile broadband speeds. FreedomPop is selling a "Speed Plus" service for $3 a month, which doesn't throttle speeds and prioritizes packets over those of non-paying customers.

2) The beta is open to all comers, but FreedomPop has an upper limit to the number of customers it will accept. Sesar wouldn't identify the specific number, saying only it was restricted to the number of devices the MVNO has in inventory.
Reply Helpful Comment? 0 0
Quote from ai42 View Post :
I'm pretty meh about this deal. It's good if you truly want <500MB/mo it's good, but really thats not a lot of data.

For most people I think Virgin Mobile's 3G/4G Hotspot/USB Device would suit more people. It's $60 for the device (amazon etc). Then $35/mo for 'Unlimited' Wimax (i.e. 10GB unthrottled speeds), and 2GB of 3G data. It gives you a heck of a lot more Wimax data, and some 3G data when Clear's Wimax signal fails (which it will). Plus you can buy this today and activate and not have to wait for some flakey company to get this act together.
So let me understand this. I could pay a lot more money per month and get a lot more service? SHOCKING! You'd better call 60 Minutes and create your own front page deal. What's next, I could pay even MORE money and get even MORE data and speed? HOLY COW!
Reply Helpful Comment? 0 0
I jumped on this, going to turn my car into a wifi hotspot! Thanks!!
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Looks like a nice concept. Not sure of their coverage and whether I should trust their maps.

Looks like I could get signal in my back yard, but not the front.

Would be really cool if their coverage maps are actually that accurate down to the individual land lots. LMAO
Reply Helpful Comment? 0 0
Page 5 of 111
3 4 5 6 7
Join the Conversation
Add a Comment
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard