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Internet On The Go Hotspot from Walmart - 4GB Data $45 - "Go Big - use whenever" Plan - No Expiration

worldco 937 589 October 18, 2012 at 05:43 PM in Internet & Websites (3) More Walmart Deals
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Last Edited by Jbh98 December 9, 2015 at 03:36 PM
The hotspot has been reduced again from $99.99 to $79.99, it went on sale for $119.99 around June of this year

http://www.walmart.com/ip/Interne...t/20665535
https://www.truconnect.com/truconnect-mifi.html
$45 Refill card which used to provide 1gb over twelve months has now been increased to 4gb (still showing old top ups on walmart)

"Thank you for being a loyal Internet on the Go customer. We are pleased to announce that effective today, Internet on the Go will be improved with new plans and more megabytes. The current "no expiration" plan will continue to be offered as the "Go Big - Use Whenever" plan, but with more megabytes for each of the refill options. We are also introducing a completely new "Go Bigger - 30-Day" plan that gives you even more megabytes for use within a 30-day period.
The next time you refill your account, you will be able to choose one of the following plans:
• Go Big - Use Whenever plan
o $10 / 500MB
o $25 / 1.5GB
o $45 / 4GB
• Go Bigger - 30-Day plan
o $10 / 1GB
o $25 / 3GB
o $45 / 8GB "

How does the "Go Big - use whenever" plan work?
Posted by Peter Maas on 10 October 2012 12:44 PM
The "Go Big - use whenever" plan gives you megabytes that you can use whenever you want. If you don't use your megabytes, they will stay in your account as long as your account has not been cancelled or deactivated. You will only need to refill after your megabytes have been used up.

OR="Black"]THE ZIP CODE CHECKER ON THE WALMART SITE NOW APPEARS TO BE WORKING[/COLOR] - The correct Coverage map from INTERNET ON THE GO can be seen HERE, they use the Sprint network http://www.internet-go.com/coverage/

Easily connect your laptop or tablet with the TruConnect Internet on the Go Mobile Hotspot. With the footprint of a credit card and only one third of an inch thick, the Mobile Hotspot allows you to connect up to five WiFi-enabled devices. With the Internet on the Go plan, you only pay for megabytes and your balance never expires as long as you use it at least once a year. There are no other charges, like monthly bundles or activation fees, and the nationwide network will allow you to connect virtually anywhere you go!


TruConnect Internet on the Go Mobile Hotspot:oQuick and easy setup
oConnect up to 5 WiFi-enabled devices
oRemovable lithium-ion battery
oUp to 4 hours of usage/40 hours standby battery life
oGreat value pre-paid plan
oNo monthly charges
oBalance never expires (when used at least once a year)
oInternet on the Go wireless network services are provided on the Nationwide Sprint Network
oZero monthly fees
oBalance never expires (if used once a year)
oNever lose your megabytes at the end of a month
oFor use with Internet on the Go mobile hotspots and service
oOnly at Walmart

Loving the initial Test - PING 133 - Download 869 kbps - Upload 934, not 4G but way fast enough for checking email and the web. Received the bonus $25 3gb 30 day plan which is now pending. Device is nice and has 2 Bright green lights on it. Also showing tenths of a MB with the online account.
Recent Account Activity

10/25/2012 3:06pm
Refill
500.0MB

10/25/2012 3:23pm
Pending
(4.9MB)
495.1MB

Balance
495.1 MB Remaining
You have 1 refill(s) waitingBonus 3.0 GBPurchased: 10/25/12
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Last Edited by Samwise Gamgee June 14, 2013 at 12:39 AM
If you have a Walmart nearby, you can check it out for an out-of-pocket expense of $10.00
Walmart offers a 2 week Full Refund policy on this Hotspot unit (NOT ON THE REFILL CARD). You can buy the unit, register it and pay $10 online and check it out yourself. Try at home and other locations where you intend using it; if it is satisfactory, keep it; else within 2 weeks return it for a Full Refund.

I have been using it for 3 weeks and am happy with it, mainly because it serves my purpose; checking Email, reading a few blogs. (NO NETFLIX, YOUTUBE etc..).

The issues are coverage and speed; expectation and experience is different for everyone; so best to try it out for yourself.

When I registered and purchased the first refill of $10 online, I was offered a free $25 credit; not sure whether this is for everyone or not.

If you are concerned about bandwidth usage, do a google on it to find tips on saving bandwidth. Opera turbo, Firefox with Image suppress option, Ad blocking etc.. may save you bandwidth. Without any of these, my normal Email check, blog reading of about 5 days (5 hours) consumed about 300MB.

One full charge seems to last about 4-5 hours.

I have been able to set this at a central location at home and get service up to 40 ft. through one wall.



http://support.internet-go.com/Kn...oad-speeds

Download and upload speeds
--- average download speeds will range from 600-1400 Kbps, peaking at 3.1 Mbps and average upload speeds will range from 350-500 Kbps, peaking at 1.8 Mbps.


May 15, 2013 - Price plan for Walmart's Internet On The Go [internet-go.com] changes.
  • Was $45 for 8GB, 30 day plan. Or $45 for 4GB, no expire plan.
  • Now $45 for 4GB, 30 day plan. Or $45 for 3GB, no expire plan.
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150 Comments

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#136
Quote from Samwise Gamgee View Post :
Did you call CS, my 3g still has not been applied. Also appears freedompop has issued a full refund for the photon!
Has you first fill run out?

They applied mine before my first fill even ran out, which per the promotion, that is not suppose to happen.

I haven't called CS yet.[/QUOTE]

Paging Samwise ... can't PM you

Did you resolve this with CS?
Reply Helpful Comment? 0 0
#137
Time to plaster the internet with BAD reviews.

I got this about a month ago.

Here are the CONS:
  • I used up my data. I buy a refill card from Walmart. I apply that on Internet on the Go's website. The refill applies. Guess what? I have NO internet.
    - I call Customer Service. They say I have to wait 24-48 hours to get internet. You have got to kidding me!!!
    - I already paid for the service. I told them that's kind of a long wait time. Nothing they can do.
    - I told them 15 minutes max should really be the wait time. Nothing they can do.
    - Really!!?? That's is just plain stupid. When I pay for a product/service I DO NOT expect something like this.
  • False Advertising. - The extra free 3GB was supposed to kick-in after my first fill was used up. This was advertised on the Walmart product page. Guess what? The 3GB kicked-in during my first fill. That means my first fill, plus the 3GB, will expire sooner--the 3GB expires in 30 days. So instead of having time to use the first fill. And then later, time to use the free 3GB. The time is now shortened.
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#138
Well apparently other have had to wait 24-48 hours. This is just poor service in my opinion.

Same freakin story. "They're doing maintenance or some sh*t."

There's More to the Story 08/23/2012
I purchased the Hot Spot and installed, registered and updated my data card. It would not connect to the Internet. Called support .... India of course. They said it would take 24 to 48 hours to resolve my problem but that I had done everything correctly. 24 hrs later I called back for an update .... no help, same answer.

I called back after 48 hours .. no help, same answer. Talked to one of the support managers .... no help, same answer. The tech support group didn't have a clue about what was going on.

So I returned the item to Wal-Mart but they did not want to take the $25 data card back. They wanted me the "eat it" because in itsy bitsy print on the back of the card it says it is not returnable. I protested. After a total of 4 (yes four) associates gathered around to discuss the issue they agreed to give me a $25 "customer satisfaction" gift card. I'm OK with that.

TEN DAYS LATER .... I got an email announcing that "Internet on the Go" had fixed my problem and I could now get on the Internet. DUH???? They apologized for the delay.
THEN I received an email from the CEO of Internet on the Go, explaining that it was a technical problem with the "system" that required days to FIX PERMANENTLY.

Delay in activation, but works good.....12/08/2012
Without a land line or cable, this sounded like a good option to try.
Charged battery, registered and added refill but no connection to internet. Customer Service said they were doing maintenance and to try again later. No luck later that same day. 1-2 days later, I called again. Was advised that 'new' registrations were delayed but should be fixed soon. Day later, I contacted agent again at TruConnect and was advised that problem was still being worked on but no clear fix date. By the 6th day, it was up and running like a champ.

"I" had to contact TruConnect's Customer Service several times during the 6 days. TruConnect didn't call me back once during the time the device could not connect to internet, but did contact me the day it was working. Activation took a lot longer than expected and I feel TruConnect should have reached out to me, after my 1st call, with updates/activation date.
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#139
Quote from sBucks View Post :
Has you first fill run out?

They applied mine before my first fill even ran out, which per the promotion, that is not suppose to happen.

I haven't called CS yet.

Paging Samwise ... can't PM you

Did you resolve this with CS?
Yep, exactly happened to me too. FALSE ADVERTISING. I contacted them several times. Terrible customer service.
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Joined Aug 2011
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#140
Quote from Samwise Gamgee View Post :
Yep, exactly happened to me too. FALSE ADVERTISING. I contacted them several times. Terrible customer service.
From what I see it is working as it should, I have had no issues at all!
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#141
Hi everyone.

Had my first issue. Started using it in mid December w/o problems. Suddenly 2 days ago, I couldn't connect to internet, connects to 2200 fine but blue roaming light comes on; MiFi Manager shows zero bars, alternates between 1xRTT and EVDO. CS has not responded. I can get e-mail occasionally but very slow. Barely finds a server to try a SpeedTest, when it does, it's pathetically slow taking minutes to complete (upload).

And I just made my first refill. Still have about 300Mb of the free 3Gb about to expire this week.
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Last edited by AnciusD January 29, 2013 at 08:02 AM
#142
4gb for $45 that uses sprint pipelines? Get clear unlimited data $49.99 that runs on spring WiMAX 4g.

I did and I take my iPad mini works out fine.
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#143
Quote from CarlosR4213 View Post :
4gb for $45 that uses sprint pipelines? Get clear unlimited data $49.99 that runs on spring WiMAX 4g.

I did and I take my iPad mini works out fine.
Get real clown. 4G is a joke. It's not available in most places in the real world, and the fact you were dumb enough to actually buy an IPad Mini shows just little you and those like you know about anything.
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#144
Quote from c.lei View Post :
Get real clown. 4G is a joke. It's not available in most places in the real world, and the fact you were dumb enough to actually buy an IPad Mini shows just little you and those like you know about anything.
LMAOLMAOLMAO

Sounds like you are bitter for some reason, um...4g works where I live at and work at so...that makes it useful for me. iPad Mini? I'm dumb because I bought an iPad? Wow you're pathetic for making an assumption based on a product.

Keep entertaining me now because I find this hilarious that you're so mad because of an iPad LMAO

Are you going to talk me to death about an android is better or a windows?
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#145
May 15, 2013 - Price plan for Walmart's Internet On The Go [internet-go.com] changes.
  • Was $45 for 8GB, 30 day plan. Or $45 for 4GB, no expire plan.
  • Now $45 for 4GB, 30 day plan. Or $45 for 3GB, no expire plan.
Reply Helpful Comment? 0 0
#146
I have been looking for a mifi option, mostly for when my wife & I are out in our RV. I recently found out about TruConnect and then this version, "Internet On The Go" through WalMart. The pricing of the data, when they started was very good and I was really leaning towards this. But then I see just back in May, they reduced the value of this deal, decreasing from 4GB to 3GB for the same $45. So now I am not so sure. It is still a pretty good deal, and I may do it, but I am concerned they may change the rates again and make it even less of a good deal. Any thoughts on this would be appreciated.

BTW, I am only interested in the "no expire plans", not the "30 day plans". Which they really soured those, cutting the $45 level in half.

Thanks all!
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#147
I got one email response from "Internet On The Go" and they tell me you can't add more data until all of it is used up. I wrote them back and told them that really sounds stupid that you cannot add more data onto the account when you still have some data on the account.

For example, you get the service and obtain an initial 3gb. When you notice you are down to 100mb, you purchase another 3gb. Now it ought to show you have 3.1GB available.

It seems if they let you do that, one could avoid unwanted breaks in service which occur when the balance hits zero and the refill has not processed yet.

I asked them to consider/pass along the suggestion. Most things that run a fluctuating type of balance, allow for this.
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#148
Well I finally got this today. We leave on a 11 day RV road trip tomorrow, this will give me time to test it out. I got activation on the device fast, so that was good. One negative is the way they break your usage up into sessions and "round up" to even MB's. Just a scam to make them more money, since they certainly could track it more closely.

My first test of it I used about 1.37 MB, (I saw the Send/Receive directly on the device), but then I checked later and they deducted 2MB for that session. When in reality, I could maybe have another session that used the same amount and I would only be at 2.74MB, yet the way they do it, I would have used up 4MB of the data.

So in these regards, they are kinda lame. I even sent a snail mail letter to their CEO, back in July and never even got the courtesty of a reply from them.
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#149
Quote from QuiGonJohn View Post :
Well I finally got this today. We leave on a 11 day RV road trip tomorrow, this will give me time to test it out. I got activation on the device fast, so that was good. One negative is the way they break your usage up into sessions and "round up" to even MB's. Just a scam to make them more money, since they certainly could track it more closely.

My first test of it I used about 1.37 MB, (I saw the Send/Receive directly on the device), but then I checked later and they deducted 2MB for that session. When in reality, I could maybe have another session that used the same amount and I would only be at 2.74MB, yet the way they do it, I would have used up 4MB of the data.

So in these regards, they are kinda lame. I even sent a snail mail letter to their CEO, back in July and never even got the courtesty of a reply from them.
this should be illegal. that being said i bet when some lawyer reads this we will have a class action suit on our hands in a year or three.

Quote from QuiGonJohn View Post :
I got one email response from "Internet On The Go" and they tell me you can't add more data until all of it is used up. I wrote them back and told them that really sounds stupid that you cannot add more data onto the account when you still have some data on the account.

For example, you get the service and obtain an initial 3gb. When you notice you are down to 100mb, you purchase another 3gb. Now it ought to show you have 3.1GB available.

It seems if they let you do that, one could avoid unwanted breaks in service which occur when the balance hits zero and the refill has not processed yet.

I asked them to consider/pass along the suggestion. Most things that run a fluctuating type of balance, allow for this.
this should ALSO be illegal! haha wow thats dumb
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Last edited by hightop32 September 12, 2013 at 07:42 PM
#150
Just back from a 2 week RV Trip through the Southeast and I thought I would update on my experience with Walmart's "Internet-On-The-Go".

I bought the device early in the morning on 9/12 and plugged it in to charge it, once I got home. At that same time I went online to their website to activate it. Later in the afternoon, I figured it was fully charged and tested it, the 3GB I bought was applied and I was able to get the internet. We left home (Southeast Florida), on 9/13 and traveled up Florida via the Turnpike, then I-75, up through GA and Atlanta, then into the mountains NE of Atlanta, then into NC up toward Asheville, then Chimney Rock, then over to Asheboro, then further east to Warsaw, NC. After that we headed home, back towards Fayetteville, NC, then down I-95 to South Florida.

We were able to get internet almost every time we tried while on the interstate highways. We were not able to get it at the campground we stayed at outside of Blairsville, GA and also at the campground we stayed at just east of Chimney Rock, NC. We were able to get it at all other stops.

We used it as much as we wanted and needed to. For the whole trip we used about .4GB of data, less than half a gigabyte. So it seems this device and plan is a good fit for our needs. We will be home for a couple weeks, then we are taking a long weekend trip to Tampa, (in the car, not the RV), and we will probably take it on the road with us. After that, we are camping in the RV for a weekend in early Nov, and will take it again. Most likely, after those trips, we will still have between 1.5GB and 2GB left.

As far as the refills, we signed up for Auto-Refill, so I can't report on how well that works. But since the initial activation/being able to actually use it, went pretty smooth, I imagine the Auto-Refill will go just as smoothly.
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