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Galaxy S3 - $0.99 from Sprint

wildgator 260 November 21, 2012 at 01:29 PM in Tech & Electronics (4)
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I apologize if this his has already been posted (searched and didnt see it). Smoking hot off the press, Sprint is basically matching Sams Clubs price for the S3!!!! nod

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#31
Thanks wildgator or should I say thanks to BurninAuthor at FW.

I'm on $30 SERO and tried *2 but couldn't get them to give it to me for 99 cents. I get some corporate help line since I'm on SERO.

However I called the retentions number mindaugasl posted, 1-888-273-9460, and the guy who helped me match Sam's Club price to 99 cents. There was no titanium color, Sprint only has the blue and white models.

The total price I'm paying for the phone is $47.73 because of taxes (I'm in CA). I'll also need to pay the $36 activation fee, I asked but he couldn't waive it. Frown

We didn't discuss my plan at all so I'm guessing it's not changed. I'll need to update to SERO Premium to activate the phone.
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#32
Quote from the18thtee84 View Post :
That is the only department I ever talk to. All of the other ones barely speak english.
Great plan to ask for the retention dept! I was getting nowhere with cust service, asked for retention dept, and am now the proud owner of two S3's, plus a credit for the activation fees.
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#33
is there a promo number or anything? does this work with new service?
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#34
I called and the lady said she could not match the .99
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#35
Had a friend call. She talked to Retention and they wouldn't match it. They told her that Best Buy would match it on Black Friday and she should try there. HA!
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#36
Called twice and both times their answer is Sams Club is third party and they wouldn't honor the price.
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#37
Quote from pokymon View Post :
Called twice and both times their answer is Sams Club is third party and they wouldn't honor the price.
Me too. Here name was Shantika or something like that. I tried to call back and talk to someone else but it was her again.
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#38
I was on Sprint like an hour ago, and they won't even sell it to me for $49.99. Told me to wait to buy it online, but if I buy it online, the stupid system always ask me to change my SERO plan.
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#39
almost better to buy it from amazon wireless right now to avoid the bs if they won't do the price match!
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#40
Quote from AceszHigh View Post :
Me too. Here name was Shantika or something like that. I tried to call back and talk to someone else but it was her again.

Oh wow, that's ugly. Definitely try them again Friday, because the guy in Retentions said the email had just come around to the workers about the 99 cent. Maybe some of them are slow to reading their emails.
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#41
Quote from wildgator View Post :
Oh wow, that's ugly. Definitely try them again Friday, because the guy in Retentions said the email had just come around to the workers about the 99 cent. Maybe some of them are slow to reading their emails.
Yeah called again and talked to someone named Brittany..same deal
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#42
Quote from AceszHigh View Post :
Yeah called again and talked to someone named Brittany..same deal
So Brittany said no also?
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#43
CSR agreed to honor the price, but she couldn't change from SERO to SERO-P. Now what?
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#44
Here is a copy of my online chat I had with Sprint a little while ago Good luck!
You: You're welcome

Mike: Your order has not shipped yet. It is currently at the final stage of processing at our warehouse and should be shipping out to you soon.

Mike: You can expect your order in 2-5 business days from the day your order was placed. I would recommend checking back in 24 hours for updates on shipment information.

Mike: You can check your order status at www.Sprint.com/myorder. Once your order ships, your tracking information will be available here and a confirmation e-mail will be sent to you.

Mike: Is there anything else I can assist you with today?

You: Yes, and the order is showing that the S3's where 99 cent?

Mike: Yes, the order is showing that each of the Galaxy S3's were 99 cents.

You: Ok, thanks for confirming Mike. Online it was showing something like $79.16. That should do it. Have a nice Thanksgiving!

Mike: That is the total for your order.

You: What all was charged for the order?

Mike: You were charged $1.98 for the two phones, $72 for activation of both devices, and $5.18 in taxes for the order.

You: The activation fee was supposed to be waived.

Mike: If the activation fee was supposed to be waived I will need to have you call our customer care department to find out why it was not.

Mike: Our customer care department phone number is ((888) 211-4727 and their hours of operation are Monday - Friday: 6:00 AM - 12:00 AM Saturday: 7:00 AM - 11:00 PM Sunday: 9:00 AM - 9:00 PM

You: Alright, will do. Have a good one! And thanks again!
Mike: You're welcome! Is there anything else I can assist you with today?

You: No sir, that's it.

Mike: Thank you for choosing Sprint.

Mike: We value your opinion and would appreciate if you can take a moment to respond to a brief survey about your chat experience. Click Here To Start The Survey.

Mike: Please be sure to disable all your popup blockers before exiting the chat session to ensure you are able to participate.

Mike: Keep in mind, your Sprint Account offers quick and easy options for managing your account online.

Mike: My name is Mike and it has been a pleasure assisting you. Have a great day.
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#45
^^ wildgator are you on a SERO-P account?

I got approved for the 99 cent price match but they couldn't approve it because I had an employee account. Anyone on SERO have any luck?
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