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Dell Inspiron 14z Laptop: Core i3 2350M 2.3GHz, 4GB DDR3, 500GB HDD, 14" 1366x768 LED, WiFi N, 6-cell, Win 7 Prem EXPIRED

yuugotserved 68,269 134,923 November 22, 2012 at 03:12 PM in Computers (3) More Dell Home & Office Deals
Deal
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+34
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$300

Deal Details

Promoted 11-23-2012 by redsolar at 01:00 AM View Original Post
Dell Home has Dell Inspiron 14z 14.1" Laptop for $300 with free shipping. Thanks yuugotserved

Specs
  • Intel Core i3-2350M processor 2.30GHz
  • 4GB DDR3
  • 500GB HDD
  • 14" 1366x768 LED
  • Intel HD Graphics 3000
  • 8X CD/DVD Burner
  • Intel Centrino Wireless-N 1030 & Bluetooth 3.0
  • 6-cell Battery
  • Windows 7 Home Premium 64-Bit
  • Adobe Elements 9.0 Photoshop and Premiere Bundle
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Original Post

Edited November 22, 2012 at 08:27 PM by widgit
Dell Home

*Starts 11/22 11PM CST/12AM EST*

Dell Inspiron 14z Laptop [dell.com]

Specs
  • Intel Core i3-2350M processor 2.30GHz
  • 4GB DDR3
  • 500GB HDD
  • 14" 1366x768 LED
  • Intel HD Graphics 3000
  • Intel Centrino Wireless-N 1030 & Bluetooth 3.0
  • 8X CD/DVD Burner
  • Windows 7 Home Premium 64-Bit
  • Adobe Elements 9.0 Photoshop and Premiere Bundle
= $299.99 with free shipping


*Starts 11/22 11PM CST/12AM EST*
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.

Community Wiki

Last Edited by franD December 14, 2012 at 01:24 AM
Huffington Post news on Dell's pathetic sale :

http://www.huffingtonpost.com/201...05837.html


Please add your FIRST 6 digits of the order number and status (OR EVEN BETTER YOR FULL ORDER NUMBER). We need proof Dell is not sending the 14z's on a first come first served basis.

First 6 - Status

235570xxx Delivered 11/27
235570xxx Delivered 11/27
23556xxxx - delivered
23556XXXX - Cancelled
23556XXXX - Cancelled
235564909 - Switched to 15 without consent, Shipped
23557xxxx - Switched to 15 without consent, order processing
23557XXXX- Cancelled, switched to 15 without consent, order processing 12/12
235575XXX- Email to Switch/Cancel, Delayed 12/4
235579XXX- Email to Switch/Cancel, Delayed 12/113
23558XXXX - Cancelled
235580XXX- Cancelled, switched to 15 without consent, order processing
235581XXX- Email to switch cancel, Delayed to 12/17
235582XXX- Email to switch cancel, delayed to 12/13
235582XXX- Email to switch cancel, delayed to 12/13
235583XXX- Switched to 15 without consent, order processing
235586XXX- Switched to 15 without consent, order processing
235587XXX- 15 switched and out for delivery 11/28 without consent
23559XXXX - Cancelled
235591XXX Email to Switch/Cancel, Delayed 12/13
235595XXX Cancelled, switched to 15, and now shipped.
235599XXX- Email to Switch/Cancel, Delayed 12/113 got a shipping confirmation for 15 without consent Frown
235601xxx Switched to 15 without consent, order processing
235603XXX- Called and cancelled my switched order. Can't waste anymore of my time arguing. Promised myself to stay away from Dell forever, and to advise everyone against them.
235611XXX- Switched to 15 without consent, order processing
235612XXX- Switched to 15 without consent, order processing
235604xxx- Switched to 15 without consent, order processing
200418xxx- Switched to 15 without consent, order processing
235586xxx- Switched to 15 even after verbal refusal on phone, order processing
235600xxx- Cancelled
235579xxx- switched to 15 without consent, estimated delivery on 12/12
235589xxx- Switched to 15, order processing, estimated delivery on 12/12
235575xxx Switched to 15 order processing, estimated delivery on 12/13 - new order # 240943xxx
235594xxx Switched to 15 without consent, order processing
235578xxx Switched to 15 without consent, order processing
235619xxx Switched to 15 without consent, order processing
235570401 Cancelled, switched to 15 without consent, emailed & called to cancel 15
235618XXX Switched to 15 without consent, estimated delivery for 15R on 11/30
235602XXX Switched to 15 without consent, order processing, though refused on email and unable to reach anyone live to dispute or even to cancel.
235601XXX canceled and switched to 15. order processing and estimated delivery 12/17. called to upgraded to next day delivery for free.
240934XXX Switched to 15 without consent, estimated delivery for 15R on 12/28



==================================

You must read this: http://www.ftc.gov/bcp/edu/pubs/c...pro15.shtm


Dell's Yelp Page
http://www.yelp.com/biz/dell-computer-corp-round-rock-3



https://www.oag.state.tx.us/forms/cpd/form.php
COMPLAINT FORM TO ATTORNEY GENERAL OF TEXAS GREG ABBOTT



Dell Inc
1 Dell Way
Round Rock TX 78682-7000


Bait-and-switch happen to you? Here's a list of places to send complaints to:

(1) BBB [bbb.org] (has email link to Dell, as well as ability to "File Complaint against Dell [bbb.org]")
(2) FTC [ftccomplaintassistant.gov] (Use Dell info. here [computerhope.com] to fill this out, if you don't know.)
(3) Bulk Email Exec's (a number of those emails bounced/failed sending)

For all the areas asking for details,you can modify Cabrill's well-worded letter from his post. All the info. relating to your order (i.e., order #, account #, etc. are in your email from your Order Confirmation). If you want more info., like a copy of the BBB report, go to my post & fellow users around that page.

I started a groubal [groubal.com]. Please sign.

Clarification: The 14z Black Friday deal was NOT the ultrabook still available, it was an older 14z model.

Generic message for the lazy ones (Credit goes to Cabrill)


"Dell advertised a "doorbuster Black Friday" special of a Dell Inspiron 14z ultra-lightweight ultrabook with an MSRP of $639.99 for only $299, with free shipping to those who visited their website at 12:01 AM on 11/24. I stayed up later than usual to accept this offer. I spent an hour waiting on slow server responses to finally get an order confirmation page and a corresponding confirmation email at 12:54AM; then I went to bed satisfied that I had ordered a product that met my needs during the limited "Black Friday" timeframe. I saw many equivalent laptop deals from other sources over the weekend, but had my order confirmation so I did not pursue any of them.

At 12:01AM on 11/26, AFTER all of the Black Friday weekend sales had ended I received an email from Dell informing me that they "regret the inconvenience" but they ran out of the ultra-lightweight ultrabooks which I had ordered, so they would automatically be shipping me a bulkier, larger and inferior laptop, minus the bundled Adobe software for the same price instead. The replacement they are offering has absolutely no advantages over the ultrabook that I ordered. The replacement has a lower MSRP of $568.99, it weighs 26% more, has USB2.0 ports as opposed to USB3.0, has a lower-resolution screen, has a reduced battery life, is missing the promised Adobe Photoshop bundle, and it also has a touchscreen-based operating system installed on it despite not having a touchscreen! I called the 1-800 number provided in the email and was told by a CSR that my only alternative to receiving the inferior replacement was to cancel the order entirely and then have no laptop at all to show for my "Black Friday" shopping.

Meanwhile, Dell still offers these 14" ultra-lightweight ultrabooks for immediate sale (says ships next business day) on their website albeit with Windows 8 now replacing the preferred Windows 7:
http://www.dell.com/us/p/inspiron-14z-5423/fs

I believe Dell used bait-and-switch to lure my business away from their competitors and is now trying to charge me the agreed on price for an inferior product, knowing that I have no alternative but to walk away from the soured deal. I am no longer able to take advantage of their competitors "Black Friday" sale pricing to get an equivalent price on a laptop I actually want and Dell is using this knowledge dishonestly to coerce me into paying for inventory they are trying to offload. If they were honest they would have informed me of the shortage before the annual sale-event weekend was over so I could find something else, and if they were earnest they would have provided an equivalent ultrabook in substitute. Instead, they waited until after the sales were all over, and then offered me an inferior laptop.

Here are the specifications of what I ordered:
Intel Core i3-2350M processor 2.30GHz
4GB DDR3
500GB HDD
14" 1366x768 LED monitor
Intel HD Graphics 3000
8X CD/DVD Burner
Intel Centrino Wireless-N 1030 & Bluetooth
USB 3.0
6-cell Battery
Windows 7 Home Premium 64-Bit
Adobe Elements 9.0 Photoshop and Premiere Bundle

Dimensions & Weight:
Height: 0.998"
Width: 13.6"
Depth: 9.7"
Weight: 4.12 lbs

Here are the specifications of the replacement:
Intel Core i3-2350M processor 2.30GHz
4GB DDR3
500GB HDD
15.6" 1280x720 LED monitor
8x Tray Load CD/DVD Burner (DVD+/-RW Drive)
Dell Wireless card 802.11 b/g/n (2.4G), BT+HS
USB 2.0
6-cell
Windows 8, 64-bit, English

Dimensions & Weight
Height: 1.36"
Width: 14.8"
Depth: 10.24"
Weight: 5.2 lbs

I want the ultrabook that was described in my order confirmation or its equivalent. I will not accept the bait-and-switch of an inferior laptop at the same price.

This is the ultrabook that I ordered and want delivered for the agreed price of $299.99:
http://www.dell.com/us/p/inspiron...n-14z-5423"

1,610 Comments

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Joined Nov 2007
ob-la-di, ob-la-da
15,794 Posts
6,844 Reputation
#1396
Did anyone get an email to complete a survery from Dell? I got it a few days ago, but haven't filled it out yet. I went to fill it out, and this is what I got...

Quote :
Thank you for participating in the survey. You have already completed the survey and your answers have been saved. We appreciate your responses and your time.
Reply Helpful Comment? 0 0
#1397
Not sure what to do at this point.......Ordered 3 14z's with two different orders. Same as everyone else. All were changed to the 15. Haven't received them yet. Signed the Groubal a few days back and also submitted complaints to BBB and FTC. I have 4 kids, work 6 days a week, and spent almost $1000. Pretty much all I've gotten so far is a migraine from Dell's negligence. Please let me know if there's anything else I can do for the cause. Thanks
Reply Helpful Comment? 0 0
#1398
Quote from dman42 View Post :
What's the coupon code for the 30% off? I can't find one that works...
Here's the coupon information, however I never needed it directly:

Quote :
Models include:
Inspiron 14R – N4010
Insprion 14z - N411Z
Inspiron 15 - N5040
Inspiron 15R - M5110
Inspiron 15R - N5110
Inspiron 17R - N7110

Coupon code: CCJV9MFDF2T622
Notice the 5 digit model numbers. I couldn't find any laptops that qualified so I used the assistance of the chat agent who found exactly what I needed and applied the coupon himself without me providing it. I don't think the search results in the outlet are current, be sure to use the agent chat assistance to find an acceptable model.
Reply Helpful Comment? 0 0
#1399
Quote from MrBuck View Post :
Not sure what to do at this point.......Ordered 3 14z's with two different orders. Same as everyone else. All were changed to the 15. Haven't received them yet. Signed the Groubal a few days back and also submitted complaints to BBB and FTC. I have 4 kids, work 6 days a week, and spent almost $1000. Pretty much all I've gotten so far is a migraine from Dell's negligence. Please let me know if there's anything else I can do for the cause. Thanks
File complaint to Texas's Attorney General and your credit card company ASAP. BBB won't do crap... they're like middle person. I remembered it took AT&T six months to correct the overcharged bills for AT&T U-Verse Internet service even though I filed a complaint to BBB.
Reply Helpful Comment? 0 0
#1400
I was offered $100 off a new laptop or $50 from outlet. Is this the case for everyone? I thought it is $100 even from outlet. Can someone respond to this? Thanks.
Reply Helpful Comment? 0 0
Joined Nov 2007
ob-la-di, ob-la-da
15,794 Posts
6,844 Reputation
#1401
Quote from blueking View Post :
I was offered $100 off a new laptop or $50 from outlet. Is this the case for everyone? I thought it is $100 even from outlet. Can someone respond to this? Thanks.
It was until today. $50 barely makes it a deal since some of us lost out on 12% Discover Cash Back.
Reply Helpful Comment? 0 0
#1402
Quote from Buckeyefan 1 View Post :
It was until today. $50 barely makes it a deal since some of us lost out on 12% Discover Cash Back.
Wasn't Discover Cash Back was 10%
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Joined Mar 2008
L10: Grand Master
8,591 Posts
447 Reputation
#1403
I was offered $100 too for a new laptop. I refused it.
Reply Helpful Comment? 0 0
#1404
Ok, I emailed Gerard James that he offered other people $100 discount (I sent the link to his email quoted by a SDer) with no limitation and why it was only $50 for me. I also added the same into my BBB complain response.

Discover Card offered a 2% additional cash back on 11/23 (single day offer) making the total cash back 12% on that day only.
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Joined Nov 2007
ob-la-di, ob-la-da
15,794 Posts
6,844 Reputation
#1405
Quote from Parvanah View Post :
Wasn't Discover Cash Back was 10%
My bad, it was 10% through shop Discover, then 5% for anything online through Discover Card, then an additional 2% for that day only through Discover. So it was 17%, or $51 off.
Reply Helpful Comment? 0 0
#1406
Quote from blueking View Post :
Ok, I emailed Gerard James that he offered other people $100 discount (I sent the link to his email quoted by a SDer) with no limitation and why it was only $50 for me. I also added the same into my BBB complain response.

Discover Card offered a 2% additional cash back on 11/23 (single day offer) making the total cash back 12% on that day only.
I believe Discover has 5% for online purchases + 10% from ShopDiscover click through to Dell. So the total should be 15%. That's almost $50 off the 14z we lost.

The 2% might actually be on top of that, as it's the same thing as their typical 1% throughout the year on any purchase. Not sure about this part though. Moot point now.
Reply Helpful Comment? 0 0
#1407
Quote from Buckeyefan 1 View Post :
My bad, it was 10% through shop Discover, then 5% for anything online through Discover Card, then an additional 2% for that day only through Discover. So it was 17%, or $51 off.
Need to call discover for at least 5%
Reply Helpful Comment? 0 0
#1408
Just got pff the phone with "Shuba" in reference to my BBB complaint. Was offered the same deal as everyone else. Inspiron 15 or $100 off of another Dell laptop. I explained that I would be satisfied with my original order, or another laptop at a similar value (% off msrp), or another 13 or 14" laptop of similar specs. She says "Dell is unable to offer you anything more than the 2 choices".

Yeah right, big Dell is "unable" to offer us what we waited and were confirmed for. Not just that, but they are "unable" to offer anything even remotely close to what we ordered. I call BS. They could easily give us all brand new ultrabooks, or alienware laptops, etc.. at the price we paid and it wouldn't even dent their profits. Not compared to the business they are going to lose from me and my friends/clients over the long term.

NOTE! I was one of the 2 folks told that I could be put on a waiting list for the correct 14R. She told me that there is no such list, and that no rep would tell me this. Yeah, I just made that up for fun. RRRRRR. When pressed to look at my customer service record she said that there was "no record" of that offer being made. So, more lies piled upon lies.

I told her that they are not providing an equitable solution and my complaint is not resolved. On I go to update my BBB complaint with this mess. I'm not budging or folding. Eff them, they made this personal by lying to me, wasting my time, and attempting to foist off some of their old stock on me. :-)
Reply Helpful Comment? 0 0
#1409
I don't know why this Surendra (whatever the f his name is) keeps calling me. Today he left a message stating my 15's are in production. I'm losing my fight here, just like they want, this is lame. I need some motivation. Should I call? Keep waiting?
Reply Helpful Comment? 0 0
#1410
Received the Inspiron 15 today although it was not supposed to ship until the 12th. Suprisiningly my CC was charged today also by dell for the price i bought the inspiron 14z for.

I filed a dispute with my CC. Let the games being.
Reply Helpful Comment? 0 0
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