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Quote :Return Policy
The merchandise may be mailed back to us, or returned to any Dillard's location. Please leave all merchandise tags attached. Also, please note that if you choose to mail the merchandise back, you will be responsible for the shipping fees. We recommend that you insure the package and ship via a traceable method. Dillard's offers a Fed Ex return label you can print from your computer and attach to the return package. No refunds are given on shipping and handling charges. Personalized items and clearance items marked down 65% or more cannot be returned.
Dillard's will issue a refund in the form and amount of the original tender paid (including sales tax) or Dillard's will issue a Dillard's Gift Card, at the customer's choice, when each of the following conditions has been met:
Quote :Q. Do I have to pay shipping?
A. Orders requesting expedited service and ordered prior to 3:00 pm central time are shipped the same day (Monday through Friday). Expedited orders placed on Saturday, Sunday or a Holiday will be shipped the following business day. You can expect delivery in 2 business days after shipping. Additional charges will be applied to merchandise shipped to Alaska, Hawaii, Puerto Rico, and Virgin Islands. Expedited shipping is not available for P.O. Box and APO/FPO addresses. Shipping charges are calculated for each address and are based on the order amount being shipped to that address. The following charges will apply to your order:
ORDER AMOUNT STANDARD EXPEDITED
Up to $149.99 $8.50 $18.50
$150.00 and Up $11.95 $21.95
Items, including certain electronics, that are very large or fragile may include an additional shipping charge. Items in a multi-item order may be shipped separately and from different locations. Gift Cards are shipped U.S. Mail at no charge for standard delivery. There is a $8.50 charge for expedited delivery. Dillard's does not ship fragrances, aerosols, and alcohol based products via expedited delivery or to P.O. boxes, military facilities or outside the continental United States. Please select standard delivery for the shipment of these items.