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Verizon Fios Discounts, Deals and Coupon Codes

FiOS DOUBLE PLAY TV Ultimate HD + FiOS Quantum Internet 75/35 Mbps + $200 Visa Prepaid Card for $80/Month YMMV.

pruks 546 223 January 21, 2013 at 10:19 PM in Your Mileage May Vary (YMMV) (4) More Verizon Fios Deals
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Deal Details

Last Edited by pruks January 22, 2013 at 08:31 AM
SERVICE DETAILS:
TV:
With FiOS TV Ultimate HD, you’ll get over 385+ all digital channels and 110+ HD channels. Includes Cinemax, NFL Red Zone, EPIX, Showtime, THE MOVIE CHANNEL®, and FLIX® premium channels.

Internet:
FiOS Quantum Internet Speeds up to 75 Mbps/35 Mbps

The $200 GC applies even without Contract - Amount may be region specific so YMMV

STEPS:

1. Click on this link
https://www22.verizon.com/FORYOUR...undle.aspx

2. Enter and confirm your address
Start new order

3. Go to Build your bundle page: Select only Internet and TV (remove phone).
In the options below select FiOS Quantum Internet 75/35 Mbps , the price of Ultimate HD falls to 0.1 then add it to see the final price to your right.

YMMV - $5 additional discount may be region specific. SO your price could be $85 per month, still a great deal.

I personally think this is a glitch/Price mistake on their part so signed up with a 2 year agreement, this is almost a saving of $30-$50 depending on the region. I usually hate contracts and even buy my cell phones full price to avoid contracts.

HURRY UP, jump in before it ends.

The icing on the cake is $200 Visa gift card. If you don't sign up for a contract you can cancel any time but I signed a contract as I think this is a great deal with atleast $30-$50 savings per month if you like those services.

Discounts detail:
No Contract.
Promotions Included on Your Order:
$10 Bundle Credit For 12 Months
$5 credit for 24 months Discount Coupon
$5 Bundle Credit for 24 Months
$200 Visa Prepaid Card


With 2-year contract
Promotions Included on Your Order:
$5 Bundle Credit For 24 Months
$5 24-Month Contract Discount
$5 credit for 24 months Discount Coupon
$5 Bundle Credit for 24 Months
$200 Visa Prepaid Card


It took me some time and lost sleep to post this, so reps are appreciated!!

EDIT/UPDATE:
Attached is a complete A-to-Z list of companies that have discounts on the verizon connections portal.
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Attachments

fios screenshots.pdf 463.1 KB View
Verizon Discount company list by PRUKS.txt 25.6 KB View
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Community Wiki

Last Edited by yabadabadoo March 27, 2013 at 08:39 PM
Here is some corporate contact info. Call/email them and RESPECTFULLY explain that you are contacting them for assistance after getting nowhere with regular customer service agents and you wanted to give them a chance to help you prior to filing an official complaint with the FCC:

Generic NY corporate line: 212-395-1000

Tom Tauke
Executive Vice President
Public Affairs, Policy & Communications
thomas.j.tauke@verizon.com
ph: 212-395-1032

Bob Barish
Senior Vice President & Chief Financial Officer
robert.barish@verizon.com
ph: 908-559-1629

Holyce Hess Groos
Vice President & CFO
holly.hess@verizon.com
ph: 908-559-5507 (direct)

If that doesn't result in anything file a FCC complaint here: http://www.fcc.gov/complaints

DEAD


Don't forget your Verizon Connections $5/mo discount, assuming you are eligible (employer based, US Army IS one!).
http://verizonconnections.vzcomportal.com/

Oh, and don't forget that you can use a Verizon FIOS account with Showtime (i.e. this deal) to get access to Showtime Anytime, so you can catch-up on all the episodes of Homeland!

Open the link with Incognito mode!
If you don't know what it is then you are wrong. Go here [google.com]!

Added a complete A-to-Z list of companies that have discounts on the verizon connections portal. Check the attachment - Pruks/OP Big Grin

Working in:
-Moreno Valley, CA ($80 Ult+75/35)

-Saint Petersburg, FL ($80 Ult + 75/35) Existing customer upgrade.
-Tampa, FL ($85 Ult+75/35)

-Columbia, MD ($85 Ult+75/35)
-Gaithersburg, MD ($80 when I ordered but now $85 Ult+ 75/35). New Customer. MTM..
-Hanover, MD ($79.99 - Existing customer - NO GC OR CONTRACT). Had to call and do a little talking to the sales rep.
-Towson, MD ($95 ULT+75/35) Exisitng customer. Month to month.

-Horsham, PA ($80 Ult + 75/35) Existing Customer. 2 yr Contract (M2M same price) Yr 2 $95
-Pittsburgh, PA ($80 Ult + 75/35) New Customer. Month to Month.
-Trappe, PA ($85 ULT+75/35) Existing customer upgrade!

Anyone know when this promo expires? -Deal appears to be dead and a lot of members are having billing problems.

Track your VISA GC status: Credit Pachelbel9
1.) Visit verizon.com/rewards
2.) Username is the same as master order number.
3.) Password is your last name.

779 Comments

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#661
Quote from DealzzFORme View Post :
Also, Just food for thought, I'm looking ahead and assuming that they honor the pricing. For those who got the deal @ $95. per month.(i got mine @ $95) I'm wondering if there's a way to get it reduced to the $85.00 per month that you fortunate ones got in @. Any ideas?
Well when I signed up my area showed $85 instead of the $80 and when I contacted them about the over billing they said that when it is corrected, it will be $80 even though mine was initially $85 cause the $80 is what the fix price will be for their system.
Reply Helpful Comment? 0 0
#662
Quote from Kiev View Post :
Well when I signed up my area showed $85 instead of the $80 and when I contacted them about the over billing they said that when it is corrected, it will be $80 even though mine was initially $85 cause the $80 is what the fix price will be for their system.

Hmm, I'm in Southern Cali..Did anyone in Southern California get the price @ $80.00 or $85.00? Just curious.
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#663
Quote from DealzzFORme View Post :
Hmm, I'm in Southern Cali..Did anyone in Southern California get the price @ $80.00 or $85.00? Just curious.
I got $85 90650
Reply Helpful Comment? 0 0
#664
Quote from DealzzFORme View Post :
I would suggest contacting as well so this doesn't get swept under the rug. We need to bring this to Corporate or the people who can actually do something.
That is what I said when this all started! Keep at it guys, they will eventually fix this problem. There is no need to freak out and cancel or do anything else.
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#665
Quote from Killerz View Post :
That is what I said when this all started! Keep at it guys, they will eventually fix this problem. There is no need to freak out and cancel or do anything else.
yeah im half counting on you guys fir help haha.

Im fairly oung and this s my first contract service, so i would have NO idea where to go to or who to contact, but it doesn't mean i haven't called Verizon about this a bunch of times already....

So yeah... point me in the right direction and ill follow! Smilie
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#666
Quote from Myst3ryx View Post :
I got $85 90650
I am in 90706 and got for $95. As an update i had faxed them email and 2 hour later they send me a new order confirmation that reflects right price so i think they will honor it.
Reply Helpful Comment? 0 0
#667
Congrats to anyone who got Verizon to honor it. After a month of arguing with them I ended up reverting back to my original plan, but losing my original promotional pricing making me pay an extra $10 a month. Whatever..... they're the best provider, but their customer service is a joke.
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#668
Quote from Killerz View Post :
Wow... just wow. WORST SDER EVER! Ended up paying $10 MORE than you started with. LMAO Please tell me you are joking.
Nothing I can do. On an a month-to-month plan, so I'll wait till the next decent promotion they have worth signing a contract to. I'm done talking with their reps though. Not worth the frustration.
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#669
Quote from edged View Post :
Nothing I can do. On an a month-to-month plan, so I'll wait till the next decent promotion they have worth signing a contract to. I'm done talking with their reps though. Not worth the frustration.
Have you been speaking to the low level reps or corporate? Did you keep proof of the plan you signed up for (not that they really need it at this point as they know who is affected)?

Here is some corporate contact info. Call/email them and RESPECTFULLY explain that you are contacting them for assistance after getting nowhere with regular customer service agents and you wanted to give them a chance to help you prior to filing an official complaint with the FCC:

Generic NY corporate line: 212-395-1000

Tom Tauke
Executive Vice President
Public Affairs, Policy & Communications
thomas.j.tauke@verizon.com
ph: 212-395-1032

Bob Barish
Senior Vice President & Chief Financial Officer
robert.barish@verizon.com
ph: 908-559-1629

Holyce Hess Groos
Vice President & CFO
holly.hess@verizon.com
ph: 908-559-5507 (direct)

If that doesn't result in anything file a FCC complaint here: http://www.fcc.gov/complaints
Reply Helpful Comment? 0 0
Last edited by Killerz February 20, 2013 at 10:06 PM
#670
I signed up for the upgrade on Jan 22nd for $80. I got a bill of $180 about 2 weeks back. I do not have screenshots of upgrade pages that show $80/mo. All have is the upgrade order number in verizon's automated email.

Chatted with several Verizon's billing representatives over the last 2 weeks:
A. First rep said he will open trouble ticket...no response to that till now.
B. Second rep said that he thinks that I am not eligible since I do not have screenshots of upgrade pages.
C. Third rep said that Verizon will honor the price. She mentioned that since their web application shows that I signed up on Jan 22nd, I should be OK even without screenshots. She mentioned that it may take up to 2 billing cycles for them to fix.

Fingers crossed...
Reply Helpful Comment? 0 0
#671
Sort of good news guys. This is my second chat regarding this issue.

Carmen(17:13:09): Thank you. What billing questions may I assist you with?
Me(17:14:09): I signed up for Fios Double Play last month and the package price I signed up for was $80. But when I received my first bill, the price listed on that bill was $124.99. I was expecting my total bill to be around $100 but it came out to be $167.47.
Me(17:15:08): I had earlier chatted with another rep, who had stated at that time, that there was an issue with my bill and that the package price of $80 will be honored. But I haven't seen any changes in the bill so far and my first payment is due on 2/25
Carmen(17:16:18): The issue is still be worked on to correct your account. Please deduct the $45.00 from your current balance while the issue is being resolved.
Me(17:17:18): so if I just pay 167.47-45=$122.47, I just want to make sure that I will not be hit with any penalties later.
Carmen(17:18:29): Yes, pay the $122.47 for the meantime. Your account has been noted and you will not be charged any late fees.
Me(17:19:19): thx Carmen, appreciate your response. Do you have a time frame when this is going to be fixed, can I expect my next bill to accurately reflect the pricing?
Carmen(17:20:09): We were informed this morning that the issue should be fixed by Feb. 28th.
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#672
Cindy(): The bundle offer for $100.00 and in some cases additional discounts were added, was in error but we are honoring that pricing. An order will be placed around February 27, 2013 to add the correct discounts to your account to provide the price you signed up for.

Me: So only the correct amount will be charged to the credit card?

Cindy(): I apologize for any confusion but that the discount is not being to be added until around the 27th. It will not be applied to the bill that generated on February 16th. The discount will start reflecting on your March 16, 2013 bill.


So they are charging customers credit cards, despite the fact they know they are taking money which doesn't belong to them. Interesting. How do you call that behavior? Hmmmm....

Ah! Theft and fraud!
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#673
Good evening,

I have been advised today, your account should be corrected after the 27th. Our IT team is doing the fix for this issue. The next bill should reflect the correct rate along with any credit you are owed.

Thank you for your patience
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#674
To all of you slick dealers who have been inappropriately spurned by Verizon.

Dorothy(19:30:37): Customer who order the Double Play online from 1/20/13 through 1/22/13 were quoted the incorrect price for the bundle with the 75/35 and the Ultimate HD. I apologize for the inconvenience to you, however we were notified that the accounts are being corrected manually that were impacted.
Ku(19:31:08): I see....
Ku(19:31:19): How are the accounts being corrected manually?
Ku(19:32:31): Or perhaps the proper question is how will this correction impact my current bundle? Is the pricing being manually changed to reflect this bundle agreement?
Dorothy(19:32:56): A fix has been sent in to correct the accounts through or IT department. We were advise to not issue any credits on the account and to apologize for the inconvenience as the account will be taken care of and corrected for billing.
Ku(19:33:31): I see, so how will my bill be impacted on this month, and what should I pay for in interim?
Dorothy(19:36:31): The account only shows at this time that the discount will appear on the next months invoice. I can transfer the chat to our Customer Financial Service Center if the gate is open for a payment arrangement on the account until the adjustment comes through.
Ku(19:37:09): Is the Customer Financial Service Center currently aware of this situation?
Ku(19:37:25): *Verizon Customer Financial Service Center*
Dorothy(19:37:50): It is noted in the Account Message of the account.
Ku(19:38:20): I see, so this situation will be made note of by reviewing my account through your network
Dorothy(19:38:55): It has already been made note of on the account. Customer Financial Service Center set up the payment arrangements on the accounts.
Dorothy(19:39:11): They will advise of the amount to pay on the invoice.
Dorothy(19:39:41): Would you like for me to transfer the chat?
Ku(19:39:48): Very well. Thank you very much Dorothy for your help. May I utilize a transcript of this conversation for documentation purposes?
Dorothy(19:40:08): Yes, you have the option to print the chat with the instructions provided.
Ku(19:40:14): And Yes I would like to be transferred. I appreciate your help with regards to this matter
Dorothy(19:40:19): Thank you.
Reply Helpful Comment? 0 0
#675
Quote from suffi View Post :
Cindy(): The bundle offer for $100.00 and in some cases additional discounts were added, was in error but we are honoring that pricing. An order will be placed around February 27, 2013 to add the correct discounts to your account to provide the price you signed up for.

Me: So only the correct amount will be charged to the credit card?

Cindy(): I apologize for any confusion but that the discount is not being to be added until around the 27th. It will not be applied to the bill that generated on February 16th. The discount will start reflecting on your March 16, 2013 bill.


So they are charging customers credit cards, despite the fact they know they are taking money which doesn't belong to them. Interesting. How do you call that behavior? Hmmmm....

Ah! Theft and fraud!

The billing is automatic, since the problem wasn't recognized/fixed before the first bill the amount was wrong. Now they say they will have it fixed by the end of this month. Which mostly likely means that those affected will be put on the new special price mistake bundle they created and it will hopefully if it works correctly, take the amount people and paid and retro credit the accounts any amount paid over the correct bundle amount.

As long as the bill is corrected for the future, people will either call or get the difference for the first month credited automatically.

They were technically charging the correct amount for what is built in the system but have to change the system to fix the price mistake. All of which is taking time.
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