Forum Thread

Lenovo Ideapad z575 won't connect to wifi

Sheprsn 156 78 February 9, 2013 at 06:22 PM
i've tried all the "fixes" from Lenovo support site-still can't get wifi to connect......any ideas ??? Got the factory refurb form slickdeals a couple of weeks ago-good computer when connected to ethernet but i need my wifi!


Any help is appreciated.

13 Comments

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#2
You need to provide some more information.

Does the machine detect WiFi Networks?
Do you get errors when you try to connect?
Have you tried to connect to more than one network?
Can other devices connect to the network you're trying to connect to?
Are you using a Lenovo (or other) utility to manage WiFi connections or just Windows itself?
Are you using the latest driver?
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#3
Quote from bshepp View Post :
i've tried all the "fixes" from Lenovo support site-still can't get wifi to connect......any ideas ??? Got the factory refurb form slickdeals a couple of weeks ago-good computer when connected to ethernet but i need my wifi!


Any help is appreciated.
Type of router? (make/model)
wireless encryption used?
drivers installed?
drivers updated?
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#4
Quote from menace33 View Post :
Type of router? (make/model)
wireless encryption used?
drivers installed?
drivers updated?
so the computer is on the east coast and i'm on the west coast-i've been trying to help my son remotely get this thing connected.....
we updated the drivers, made sure the wireless card is on, we use wpa-personal with tkip with a linksys n router-
computer has windows 7 32 bit home premium

not sure what you mean about wireless encryption? do you mean security? if so, yes its a secured wifi
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#5
Quote from bshepp View Post :
so the computer is on the east coast and i'm on the west coast-i've been trying to help my son remotely get this thing connected.....
we updated the drivers, made sure the wireless card is on, we use wpa-personal with tkip with a linksys n router-
computer has windows 7 32 bit home premium

not sure what you mean about wireless encryption? do you mean security? if so, yes its a secured wifi
WPA-Personal it is....and yes, security/encryption. Is the computer using WPA-Personal? Same as the router? Will just start with the simple stuff first to review. I know there is a WPA and WPA2 Personal for those Linksys routers, it could be a simple matter of an oversight.
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#6
might be the router
turn off security on the router,reset router
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#7
Look in the event viewer for errors and list them here.
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#8
+1 on at least unplug and reboot router.... check DHCP that enough leases are available
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#9
Quote from bshepp View Post :
so the computer is on the east coast and i'm on the west coast-i've been trying to help my son remotely get this thing connected.....
we updated the drivers, made sure the wireless card is on, we use wpa-personal with tkip with a linksys n router-
computer has windows 7 32 bit home premium

not sure what you mean about wireless encryption? do you mean security? if so, yes its a secured wifi
What happens when you try to use the wifi? Does it say it's connected but you are not getting out? Or does it not connect at all?
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#10
also happening on my z575 just last week.

Can see wifi network, but cannot connect.
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#11
Quote from carmen617 View Post :
What happens when you try to use the wifi? Does it say it's connected but you are not getting out? Or does it not connect at all?
Didn't reply to your suggestions b/c the computer was stolen form my car last weekFrown -i wasn't happy as you can imagine. But at least i never did get the wifi to work.

Thanks everyone for all your helpful suggestions.
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#12
WiFi problems seem to be very common with Lenovo laptops...
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#13
sorry to hear that.
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#14
Quote from dhc014 View Post :
WiFi problems seem to be very common with Lenovo laptops...
I've bought and sold many Lenovo laptops and have never had any wifi issues.
As we speak, I'm typing on a Lenovo AIO, and it has never had any wifi issues either.
I've owned a Lenovo S103t touchscreen laptop, that also had no wifi issues.
In short, I've dealt with hundreds of Lenovo laptops, without one single wifi incident.
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