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Staples march 15th changes to rewards program

phazein 687 February 25, 2013 at 02:09 PM in Office & School Supplies More Staples Deals
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Starting march 15th there's going to be a change in the rewards program. Nrw changes include 5% rewards on all items and also you must purchase $30 in ink every 180 days to get recycling rewards.

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Last Edited by bb182 April 21, 2013 at 08:13 PM
Just did my own chat on the Ink recycling before the 3/15 Program change. Up til the 14th we are still under the old Program; get those inkls in before the 14th to get rewards without buying $30 worth of ink

Quote from chat:
Initial Question/Comment: Hello, I am trying to figure out this new recycling program. I just recycled my inks for this month and need to know if I am under the old program or do the rules of the new program (3/15/13 )already apply & I now have to buy $30 in ink before this latest reward is posted to my Premiere rewards account
12:19:37 PM : Rachel: Hi Premiere Customer. As the new program does not go into effect until March 15, anything done prior to that date will remain under the current program.



If the double/double deal is true, and you can indeed recycle up to 10 (or 20 for premier) cartridges, for those buying HP Ink, there is a $15 shell gift card if you buy $99 in ink:

http://www.iteminfo.com/ItemInfoF...-99buy.pdf

Just did a chat and got this from the rep,
Quote :
• $30 ink recycling minimum spend. Customers qualify for ink and toner recycling Rewards when they spend $30 or more on ink or toner within 180 days of recycling their cartridges. Once the minimum spend is met, which can be done over multiple purchases, they will be eligible to receive $2 back up to their monthly limit.
I'm attaching a scan of something that printed out with my ink recycling receipt this morning, spelling out the changes to the program. In a nutshell, it involves buying $30 in ink or toner every 180 days. Can still recycle 10 carts per month for a base or plus customer or 20 for a premier customer. Also posted this in post #430, in case it disappears from the wiki.

Another interesting note: Seems like you have to be a plus or premier member to be able to recycle ink! "up to 10 per calendar month per Plus customer or up to 20 per calendar month per Premier customer" - Incorrect. Both Base and Plus customers can recycle 10/month. See my entry above this and the 2nd attachment on this wiki (or post 430).

I think the real question is "whether or not the ink recycle from 03/01-03/14 required $30 toner/ink purchase in order to get the reward on April?"
Can anyone confirm with Staples Rewards CSR? and update the wiki?

1,521 Comments

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#3
Quote from phazein View Post :
also you must purchase $30 in ink every 90 days to get recycling rewards.
WTF! MadMad

Even for Premier? The program details don't mention anything about this requirement:
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#4
I hope this is not accurate...
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#5
Well there goes the cash cow.
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#6
If they have double-double at least every quarter, you can fill the $30 ink requirement pretty easily.
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#7
Source?
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#8
Spend $120/year to keep $480 in Rewards. 5% on the $1k spend (minimum) we are all doing anyway will offset $50 of that cost. $2,400 for break even. Shouldn't be an issue for most of us to hit $2,400/year. Could be worse I suppose.

ETA - actually, could be better. I'm sure most of us exceed $2,400/year, so it will mean more Rewards in the end.
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Original Poster
#9
The manager wasn't exactly sure how the $30 in ink every 90 days works. If you only need to buy ink once every 3 months that'snot that big of a deal Double double promo could possibly get you though march, April, and May.

I just got 350 ink cartridges delivered today. Wish I would have known before I ordered this could possibly drop the demand for empty ink cartridges.
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#10
interesting... can't say I'm pleased with the news, but we'll see... $30 isn't that bad
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#11
Force you to buy $30 ink every 90 days? something does not makes sense. Will have to wait for official update. Sometimes Managers spew BS!
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#12
Quote from NFS4 View Post :
WTF! MadMad

Even for Premier? The program details don't mention anything about this requirement:
They may not yet, but the terms can change at any time. We'll see what happens. Not too big a deal if they do the double-double promotion every quarter.
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#13
Quote from drhass View Post :
They may not yet, but the terms can change at any time. We'll see what happens. Not too big a deal if they do the double-double promotion every quarter.
But the terms have already been updated to reflect the new Rewards tiers...

There just used to be Base and Premier. Now there's Base, Teacher Base, Plus, Premier, and Teacher Premier.
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#14
i knew this is going to come sooner or later.
staples is going downhill. thank god that officedepot & officemax merged. so now they can survive a little longer than i expected. they must stay in business to compete with just 1 officedepot now instead of several before. eventually they will go out of business though. cutting 4 hrs/day and half day on sunday are just good signs for any investors to know it's coming.
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#15
Quote from shyam09 View Post :
interesting... can't say I'm pleased with the news, but we'll see... $30 isn't that bad
OH it is bad. not everyone prints that much. The news COULD be true in sense that Staples couldn't let this continue. "Heyyyyyyyyyy.. this guy's records don't show that much ink purchase but how the heck is he recycle 20 empty carts every month?". "Sir, ebay sells empty carts", says the associate. "Well in that case, you are FIRED, for not letting us know that and time for change to policy."
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