Thanks for your input. I figured as much. I took copies of my submission (rebate form, envelope with address & postage, UPC) before I submitted it, but I doubt that will hold up with them.
i had cases where they rejected due to UPC missing. However, a quick chat fixes it up.
You'll get crazy newbies who call 3x a day for 2 weeks straight, and post argumentative paranoia demanding the rebate is guaranteed, in writing, by certified mail, on their doorsteps, by tomorrow evening. Then all the other newbie sheep freak out, and THEY call 3x a day, for 2 weeks straight, and the paranoia explodes. And suddenly everyone's carting their paper back to the retailer demanding a refund.
All those who CALLED to confirm.... Your dad should have silently slept that night.
I never said anything. I just say IDK why it is showing missing UPC. The rep checks scan copy that rebateshq has. Rep says sorry, I see UPC. He/She validates rebate. Takes 3-4 mins for me.
Gotcha. That's what you meant by: "The rep can see your submission as they scan them." Chat is closed now so I will try tomorrow. Thanks again!
UPDATE: I just did a chat with a representative:
" 1:40:44 PM : Connected to parago.ehosts.net
1:40:44 PM : Session ID: 194724
1:40:49 PM : System: PattyS has joined this session!
1:40:49 PM : System: Connected with PattyS. Your Reference Number for this chat is 194724.
1:41:09 PM : PattyS: Thank you for using Rebates HQ chat. Just allow me a few minutes to bring up your rebate please.
1:41:18 PM : ME: Okay. Thank you.
1:42:59 PM : PattyS: I am sorry but we did not receive the UPC bar code. As a valued customer I have updated and validated the rebate without it today for you. Please allow 4-6 weeks for your $30 prepaid Visa card to be mailed out to you.
1:43:44 PM : ME: Okay. Thank you very much for your help!
1:44:06 PM : ME: Have a great day."
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