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Lycamobile: T-Mobile MVNO with Paygo Rates of 2cents/minute, 4cents/text, 6cents/MB

WackyP 1,373 1,955 March 28, 2013 at 04:47 PM in Tech & Electronics (5)
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Last Edited by WackyP March 18, 2014 at 10:50 PM
****I deleted the whole original post because it was out of date and did not apply anymore.***


Common questions:

Q: Who is Lycamobile? http://www.lycamobile.us/en/
A: Company based in the UK and is a prepaid service provider in multiple countries.

Q: What kind of coverage would I get?
A: Lycamobile uses T-Mobile towers with no roaming.

Q: How much is the paygo rate?
A: 2 cents a minute for talk, 4 cents a minute for text, 6 cents per megabyte of data. http://www.lycamobile.us/en/national-plans

Q: I heard there is free incoming texts. Is that right?
A: Yes, that is true.

Q: I also heard calls to toll free number are free. Is that right?
A: Yes for some free area codes, that is true.

Q: Is mms supported?
A: No.

Q: Are short codes supported?
A: No.

Q: I use XXXX minutes per month, XXXX texts per month, and XX GB data per month. Lycamobile's 2 cents plan would cost me $XXX!!!
A: Obviously, people who pay by the minute do not consume such high numbers. If they do, then of course a minute plan would not be suitable for them.

Q: How is the data rounding?
A: Data is broken down to 1/6 of a megabyte or 1 cent. Any stray app that uses data will likely consume at least 1 cent. So it is best to completely disable data until needed.

Q: How is the data speed?
A: As Lycamobile is based in the UK and your web traffic is routed that way, speeds will be a little slower than your typical T-Mobile mvno.

Q: Does no roaming mean that I cannot make calls outside my area code or region?
A: No roaming means that your phone must use T-Mobile's signal. There is no roaming onto At&t or other small regional gsm providers.

Q: Is there a roaming cost?
A: No roaming means no roaming costs.

Q: Okay, I get there is no roaming, but how come my phone always shows ROAMING?
A: Lycamobile calls themselves a true mvno so all their users are "roaming". Some phones show this on their display. other phones do not. Just live with it.

Q: What kind of phone do I need? Is a locked T-Mobile phone okay?
A: Lycamobile calls themselves a true mvno and uses their own mobile network code. That means the phone must be unlocked. Almost all other T-Mobile mvno's do not do this. That is why other T-Mobile mvno's can use locked T-Mobile phones.

Q: I don't understand. Can I use a T-Mobile or At&t phone?
A: Only if is unlocked.

Q: Will a Verizon or Sprint phone work on Lycamobile?
A: Lycamobile sends you a sim card. Although there are a few exceptions, chances are those phones cannot accept ANY sim. For the few that do have a sim slot, the sim in your CDMA device is usually reserved for international travel. Sims for American cell providers do not work.

Q: Do you know of any inexpensive unlocked phones for Lyca?
A: Samsung A157 intended for At&t's GoPhone brand retails for about $15. Unlock instructions here: http://slickdeals.net/f/6210666-at-t-samsung-a157-prepaid-gophone-5-free-shipping?v=1&p=61248212#edit61248212 . Alternatively, unlock codes on ebay for the A157 run about $3.

Q: What is the minimum requirement to keep the service alive?
A: One billable event every 120 days. After 90 days of no billable event, Lycamobile will email you. A billable event is making a call, sending a text, actively using data, or adding money to your account.

-On March 6, Lyca has changed to minimum usage to 90 days as stated in this article. http://www.prepaidphonenews.com/2...-text.html

Q: Does the answer to the previous question mean that Lycamobile does NOT require at least $XX every XX days?
A: Yes.

Q: Are you saying that I do not need to add some amount of money every X number of days?
A: You only add money on the 2 cents a minute plan when your balance is running low. There is no requirement to add money if you are using the service and have a sufficient balance.

Q: What is the minimum amount needed to fund the account?
A: If you already have a sim, it is $10. Alternatively, you could preloaded $5 when ordering a sim from Lycamobile. At launch, the minimum was 10 cents. Unfortunately, that is not true anymore.

Q: Are there any refill options if Lycamobile's site is not working for me?
A: Try Callingmart.

Q: Does disabling voice mail work now? Before it did not.
A: It works now. To deactivate your Lycamobile Voicemail service: dial *185# followed by the call button.

Q: Am I charged to listen to voicemail?
A: No you are not charged to listen to voicemail. However, Lycamobile does charge you when somebody leaves you a voicemail. So you get charged whether you listen to voicemail or not.

Q: How much is international calling for the 2 cents a minute plan?
A: International Rates for paygo is the amount listed + airtime minute charge. So for instance a call to Canada would be 1 cent/min (as listed on the website) + 2 cent/min (regular paygo airtime charge) = 3 cents/min

Q: Can I use Lycamobile when I am in another country?
A: Sure, but be aware the costs per call are sometimes multiple dollars per minute.

Q: Are there any hidden charges, taxes, or monthly fees?
A: No

Q: I just activated an Apple device, and now Lycamobile is sending me texts from the UK and charging for it. Is Lycamobile trying to pull a fast one?
A: Your Apple phone is trying to activate Imessage and Facetime and sending texts to the UK. You would need to ask Apple why this is done. Normally, Apple officially supported carriers cover the costs of these texts. Lycamobile does not. Therefore, you should disable these 2 features unless you enjoy getting charged for sending these texts.

Q: I want to use the 2 cents plan, should I top up with $20 or more so I don't have to worry about it?
A: When your account has enough money for a monthly plan, you might get accidently bumped to the monthly plan by mistake. Keep you balance under $16.

Q: Where is the Unlimited Talk & Unlimited Text for $19?
A: Discontinued.

Q: Did Lycamobile ever have free incoming calls when roaming internationally as was in the original post and on their website when they first launched?
A: Not to my knowledge. Most likely, the website was incomplete and/or unfinished and the numbers listed were just a placeholder until the real rates were entered.

Q: Why did everybody talk about zip codes?
A: When Lycamobile launched, their sim card ordering form was goofy. The website wanted everybody to enter their zip+4 code into the form. However, the form only allowed 9 digits. Entering 5 digits did not work. Form has since been fixed.

Q: I want to sign up. How much are the sims?
A: Previously, sims were free. Now, there is a $7 charge if you do not preload a sim with any money. Preload one sim for at least $5 and get up to 3 sims shipped free.
https://account.lycamobile.us/get...px?lang=en

Q: I want to sign up, but the site gives me an error.
A: Lycamobile only can give out phone numbers from Peerless and Broadvox. Those 2 companies do not reach every part of the country. Hence, the form will reject your request.

Q: I don't care about what number I get, how do I get a sim?
A: The usual places like Ebay, Amazon, or a dealer.

Q: Those 3rd-party places still charge me a dollar. I want a free sim.
A: Go here: https://www.facebook.com/lycamobi...6264290645 and use the coupon code LYCA if needed.

Q: Can Lycamobile port my old number?
A: That is a maybe. As said before, Lycamobile only issues phone numbers that Peerless and Broadvox occupy. No Peerless or Broadvox in the area means that if your number is not in that area, your old number will not get ported.

Q: Can I port my landline number to Lycamobile?
A: No. Lycamobile only ports mobile numbers.

Q: Can I port my Google Voice number to Lycamobile?
A: No. Lycamobile only ports mobile numbers.

Q: What areas do Peerless and Broadvox occupy?
A: Peerless http://www.localcallingguide.com/...&npa=&ocn=
Broadvox http://www.localcallingguide.com/...&npa=&ocn=

Q: My old number is in a Peerless or Broadvox area. How come I am still having troubles porting?
A: Nobody knows why Lycamobile sometimes has trouble porting.

Q: With the number of scary stories about porting into Lycamobile, does that mean I should avoid Lycamobile?
A: A number of people have ported to Google Voice. Then, they set all calls going to their Google Voice number to their Lycamobile number.

Q: If porting is so bad, then how come some people said they ported easily?
A: Wish I could tell you when it is okay and when to avoid porting.

Added March 18, 2014 - Some have speculated that on paygo, "for incoming and outgoing" refers to calling, texting, and data. In other words, users are charged for incoming and outgoing texts. That is because "for incoming and outgoing" was added on Lyca's website after the stating the rates.

Recently however, the phrase "for incoming and outgoing" has been moved to beneath the talk rate. In another forum, people are speculating that Lyca's is just bad at writing their terms clearly. They believe that incoming texts are free.

Added March 18, 2014 - There is a belief that the 250 minutes/$16 a month plan (not the paygo plan) includes free Lyca to Lyca calling. Since this is not specifically mentioned on Lyca's website, I will classify this as YMMV and subject to change without notice.
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Community Wiki

Last Edited by Mega Y June 29, 2016 at 08:22 AM
Lycamobile charged 5 cents per minute beginning of 03/2016




Lycamobile increased their rates as of MAY 2015 for New Customers and Legacy SIM:
5c to make a call
5c to receive a call
4c to send a text

Toll Free calls will be charged



  • No roaming when you leave the T-Mobile service area. (ie: If you're in an AT&T only area, your phone will display "Emergency Calls Only")
  • Auto bill debit and credit cards, Lyca turns on auto bill, and its been fairly challenging for some of my friends to get this off, its suggested/recommended you double check this and ensure that they don't have it on for you. hug
  • Text messages dont go through to nextflix and other 6 digit vendor texts
  • 6 digit numbers are considered as premium text and not supported by Lyca


***Data: Speed test from speedtest.net:
4G: 749k down, 911k up
2G: 45k down
Available area codes with States (Please Update with yours) TIA
1) Georgia - Atlanta area 470
2) Colorado - Denver - 720
3) North Carolina - Charlotte - 980
4) Maryland - 410
5) Florida - 786, 386, 904
6) California - 415, 510, 657, 858, 805, 909
7) NYC - 646, 917 (rare), 929, 914 (assigned to Westchester County)
8) Indiana - 317
9) Michigan - 231, 586
10) Virginia - Northern 703 and 571
11) Illinois - 312, 618, 224, 779, 331, 815, 630, 847, 872, 708, 773
12) Utah - 801
13) Minnesota - 507
14) New Jersey- 609, 973
15) Texas - 210
16) Arizona- 602
17) Delaware- 302

Quote from eciraje View Post :
I could not find any link on their website abount porting existing number. Tried to call the customer care and no one answer the call not even IVR Smilie


http://www.lycamobile.us/en/transferyournumber

Transferring your existing cell number to Lycamobile is easy.
Just follow the simple steps below:

1 Contact the Customer Services of your existing provider, tell them you wish to change provider and ask them for your PIN code and account number, check with them that there is no charge for this.

2 Once you receive your PIN code and account number, call Lycamobile Customer Services and one of our Customer representatives will help you to begin the transfer process.You can also email using this form: http://www.lycamobile.us/en/contactus

With the following info:

1.First name*:
2.Middle Name(Optional):
3.Last Name*:
4.Date of birth:
5.Zip Code*:
6.Street Name*:
7.City*:
8.State*:
9.Lycamobile Number*:
10.Lycamobile ICCID*:
10.Old Service* (Number to be ported):
11.Old Service provider name*:
12.Wireless or Wireline*:
13.Alternative Contact number*:
14.Account number*:
15.Pin Number*:

3 As soon as your number is live with Lycamobile we will send you a text to let you know. In the mean time you can still use your Lycamobile with the number that was originally provided.

Quote from netstuff View Post :
Additional feedback on Lyca
Quote from netstuff View Post :

Don't rely on Auto Recharge feature. It didn't work for me. I had it configured for recharge when balance dropped below $5. No recharge was done. I was without service for few hours on the road until I did manual recharge via web after reaching home.

Do not charge more than $10 or $20. I had recharged with $30 and my account was automatically converted from Pay As You go to $30 monthly plan. Also $30 only lasted for a week coz monthly plan balance expire at the end of each month. Recharge was done at the beginning of last week of the month. After a week when new month started they automatically charged my credit card for $30. $60 for 5 weeks of service. I have to call them again to get my money back but not very hopeful.

Don't bother sending emails to customer service. They do not respond at all. Calling is the only option if you have lot of patience and thick skin.

Online account balance sometimes show incorrect balance. Use the following to get your balance
Enter *611# (or 94#) - Balance is shown on phone screen
Dial 611 (or 95#) and listen to your balance
Quote from osv1 View Post :
no,
Quote from osv1 View Post :
APN: data.lycamobile.com
Username: lmus
Password: plus


For those using Lycamobile Data on their phones (mine is a nexus 4):

My Nexus 4 shows roaming, even though it is on TMobile's network. My Pantech Burst (ATT and unlocked ) never did show roaming.
Since the phone recognizes the network as roaming, you need to allow data on roaming to use data.
You will not be charged for roaming since it will not ever use ATT's towers. It is just a misconfiguration I hope they fix soon.


You will need to add an APN to get mobile data. Settings are:
  • Name: lycamobile
  • APN: data.lycamobile.com
  • Username: lmus
  • Password: plus
  • Authentication type (you may or may not need to set this...I did): PAP
  • APN type: default, *

  • leave the rest of the settings at default...you are good to go!
[B]Alternatives to LYCA (T-Mobile network):
GIV Mobile, GoSmart, Ready SIM, PTel, MetroPCS, StraightTalk, Solavei, Simple Mobile, Ultra Mobile
* Lyca is the cheaper for PayGo (pay per minute only)
* Others may be cheaper for monthly. Example Ultra Mobile's $19 plan: 1000 minutes (2c additional), unlimited texting (including International) and 100MB data
(allprepaidplans.com [allprepaidplans.com])

If you have an old sim
it can still be activated. Put the sim in, dial 622,
enter your zip and the computer will assign a phone number.
Then funds can be added via Calling Mart by using that phone number. $10 refills go straight to phone number.

Cheap unlooked phones:
$20 http://www.ebay.com/itm/321260873943
More here: link [ebay.com]
Note: I guess Ebay sells unlocked and unlooked phonesSmilie


Quote from qwe1234 View Post :
Update. Was able to load with Paypal on the Callingmart. Thanks for the tip.

2,800 Comments

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#931
Quote from WackyP View Post :
Lycamobile just cannot port all existing numbers. They try to port every number as requested, but the general belief is that it is not possible. Landline numbers are out. VOIP numbers like Google Voice will not work either. What is left are mobile numbers. Based on the responses here and elsewhere, not all mobile numbers are possible either.

The mobile area codes that work depends on what number given to you by Lycamobile.

Enter your Lycamobile-issued number
http://fonefinder.net/

Result from your phone number will either be Broadvox or Peerless.

Broadvox users will only be able to port to these area codes:
http://localcallingguide.com/lca_...&npa=&ocn=

Peerless users will only be able to port to these area codes:
http://localcallingguide.com/lca_...&npa=&ocn=


The people who have the best experience porting are those who were given a Broadvox number and ported to an area served by Broadvox. Or, they were given a Peerless number and ported to an area served by Peerless.

So far, nobody has reported that they have been able to port a number from an area code that is neither served by Broadvox or Peerless into Lycamobile.

Even users who try to port from the other (that is they have a Peerless number and want a Broadvox-only area code or vice-versa) have not succeeded.

Note that right now, the above is just speculation on the part of the people who know more about this stuff than me..
I tried peerless (856 - lyca) to peerless (703 - my service provider), but that is also not working.
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#932
Finally got around to trying this and it works perfectly for me. 2 cents/minute. I can hardly believe it. I had to use an Atlanta number but that was the only glitch.
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#933
Quote from WackyP View Post :
Lycamobile just cannot port all existing numbers. They try to port every number as requested, but the general belief is that it is not possible. Landline numbers are out. VOIP numbers like Google Voice will not work either. What is left are mobile numbers. Based on the responses here and elsewhere, not all mobile numbers are possible either.

The mobile area codes that work depends on what number given to you by Lycamobile.

Enter your Lycamobile-issued number
http://fonefinder.net/

Result from your phone number will either be Broadvox or Peerless.

Broadvox users will only be able to port to these area codes:
http://localcallingguide.com/lca_...&npa=&ocn=

Peerless users will only be able to port to these area codes:
http://localcallingguide.com/lca_...&npa=&ocn=


The people who have the best experience porting are those who were given a Broadvox number and ported to an area served by Broadvox. Or, they were given a Peerless number and ported to an area served by Peerless.

So far, nobody has reported that they have been able to port a number from an area code that is neither served by Broadvox or Peerless into Lycamobile.

Even users who try to port from the other (that is they have a Peerless number and want a Broadvox-only area code or vice-versa) have not succeeded.

Note that right now, the above is just speculation on the part of the people who know more about this stuff than me..
i dont think this is true, tried peerless to peerless, a month now, no transfer has happened. i have given up on lyca ever transfering the number now.

anyone know, will i be able to transfer from tmobile to google voice? how long does that takes?
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#934
Transferring from T-Mobile to Google Voice works quickly.
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#935
Who is the cheapest MVNO operating on AT&T network?
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#936
Lycamobile works on T-mobile network?
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#937
Can anyone please confirm how long does it take for the prepaid credit to expire on a Lycamobile SIM card?
For example if I charge 10$ the number will be active for 3 months/6 months/9 months etc?
Thanks!
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#938
Sorry, for the previous message, these are the conditions for US:

" If you do not use your SIM Card to make a voice call, or send a message or data, or if you do not purchase a top-up using the Top-Up Services, for a period of ninety (90) days from the date you registered or activated your Account or your last use of the Services (whichever is later), Lycamobile will contact you by SMS or e-mail advising you that your SIM Card will be deactivated. Lycamobile will then provide you with an additional thirty (30) days to make a voice call, send a message or data, or purchase a top-up using the Top-Up Services.
3.5 If you make a voice call, send a message or data, or purchase a top-up using the Top-Up Services within the additional thirty (30) day period, your SIM Card will remain active. Any previous credit balance in your Account will remain available for you to use, and you will be able to access and use the Services.
3.6 If you do not make a voice call, send a message or data, or purchase a top-up using the Top-Up Services within the additional thirty (30) day period, your SIM Card will be deactivated. If the SIM Card is deactivated, your specific telephone number will be reallocated to another Customer, you will not be able to access or use the Services, and you will not be entitled to a refund of any credit balance in your Account."
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Last edited by IntelQC June 26, 2013 at 09:51 AM
#939
turbunatorcf

Yes, on T-mobile
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#940
Quote from IntelQC View Post :
I think I found the answer:

" 3.2 If the LYCAMOBILE SIM Card is not used to make outbound calls and SMS for 6 months (the “validity period”), the SIM Card will be frozen.
3.3 The Customer will then have 3 months to top up their SIM card, if the customer tops up within 3 months and uses the service the old credit previously frozen under clause 3.2 will be reinstated and the customer will be able to m make and receive calls and SMS as normal.
3.4 If the Customer does not top up within 3 months from the “validity period” the Customer will lose:
all unused credit;

his/her specific telephone number permanently.

The LYCAMOBILE SIM Card will be blocked from any further use. "
Intel QC,

I suspect that may be wrong. I think you are readng the English version of the Netherlands terms of service. I believe in the US it is 90 days and then notification by Lyca that you have not made a call in 90 days and that you have 30 more days to do so and then termination. You do not have to top up, just make a call.
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#941
Quote from IntelQC View Post :
I think I found the answer:

" 3.2 If the LYCAMOBILE SIM Card is not used to make outbound calls and SMS for 6 months (the “validity period”), the SIM Card will be frozen.
3.3 The Customer will then have 3 months to top up their SIM card, if the customer tops up within 3 months and uses the service the old credit previously frozen under clause 3.2 will be reinstated and the customer will be able to m make and receive calls and SMS as normal.
3.4 If the Customer does not top up within 3 months from the “validity period” the Customer will lose:
all unused credit;

his/her specific telephone number permanently.

The LYCAMOBILE SIM Card will be blocked from any further use. "
Quote from deskjockey View Post :
Intel QC,

I suspect that may be wrong. I think you are readng the English version of the Netherlands terms of service. I believe in the US it is 90 days and then notification by Lyca that you have not made a call in 90 days and that you have 30 more days to do so and then termination. You do not have to top up, just make a call.

The terms IntelQC is quoting effectively says that you don't have to add new money to the account but you have to *use* the service for at least a one one-minute phone call or a text every 6 months. And if you don't, then you still have another 3 months (i.e. 9 months after last use) to reactivate your account.


I don't know where those terms were found, because the U.S. Lycamobile gives you 4 months to make at least one call or text and not lose your service. I don't know how long after that they allow you to reinstate service. (If you made no calls or texts for 4 months.) But either way, you never need to add new money. You just need to minimally *use* the service.
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Joined Dec 2008
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7,835 Posts
2,876 Reputation
#942
Quote from beaulieu View Post :
How do you call an international number

is it 011+ country code+ number like it would be from your home phone ?
try this:

00+country code + number
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#943
Quote from josephf View Post :
The terms IntelQC is quoting effectively says that you don't have to add new money to the account but you have to *use* the service for at least a one one-minute phone call or a text every 6 months. And if you don't, then you still have another 3 months (i.e. 9 months after last use) to reactivate your account.


I don't know where those terms were found, because the U.S. Lycamobile gives you 4 months to make at least one call or text and not lose your service. I don't know how long after that they allow you to reinstate service. (If you made no calls or texts for 4 months.) But either way, you never need to add new money. You just need to minimally *use* the service.
For the benefit of future readers. IntelQC quoted the Netherlands TOS and that is not the US TOS. http://www.lycamobile.nl/en/termsandconditions

The U.S. TOS was already linked and quoted day 1, pg. 1, post #17.
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#944
Sorry for the mistake. I found the terms and conditions for USA:
" If you do not use your SIM Card to make a voice call, or send a message or data, or if you do not purchase a top-up using the Top-Up Services, for a period of ninety (90) days from the date you registered or activated your Account or your last use of the Services (whichever is later), Lycamobile will contact you by SMS or e-mail advising you that your SIM Card will be deactivated. Lycamobile will then provide you with an additional thirty (30) days to make a voice call, send a message or data, or purchase a top-up using the Top-Up Services.
3.5 If you make a voice call, send a message or data, or purchase a top-up using the Top-Up Services within the additional thirty (30) day period, your SIM Card will remain active. Any previous credit balance in your Account will remain available for you to use, and you will be able to access and use the Services.
3.6 If you do not make a voice call, send a message or data, or purchase a top-up using the Top-Up Services within the additional thirty (30) day period, your SIM Card will be deactivated. If the SIM Card is deactivated, your specific telephone number will be reallocated to another Customer, you will not be able to access or use the Services, and you will not be entitled to a refund of any credit balance in your Account."

http://www.lycamobile.us/en/termsandconditions
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#945
Which, all in all, is a sweet deal. I know of no other U.S. carrier that allows you to keep your service active indefinitely without ever having to purchase another refill. Here, Lyca is allowing all that with the very minimal requirement of making one one-minute, 2 cents, call only once every 4 months.

The other carriers will revoke your phone number and remaining balance very quickly without constant recharges.
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