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1-Tier upgrade for Cox Internet users for Free

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Got this promotion offer from Cox: Free 1-tier speed upgrade for 3 months.
The promotion mentions "As a valued customer, we're offering you a FREE speed upgrade for 3 months so you can experience the difference yourself"


To redeem this offer visit www.cox.com/ordernow and enter code AC132DX03U.

I read through the terms and condition and it looked good without asking for any commitment or price hike after 3 months so thought of sharing...

Excludes upgrades to "Ultimate tier"

Few things to make the code work:
1. You can check your current service plan by going to Residential Home > My Connection > Internet Tools: and look for Services:Cox High-Speed Internet - XXXXX Package

2. If the upgrade did not happen after entering the promo code online you have to call the customer support and ask him to apply the promo code there. (For me the chat support was not able to do it)

3. After 3 mnths you have to call the customer care and ask them to put you back on your original plan otherwise they will start charging as per the upgraded plan.
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Joined Nov 2012 L3: Novice
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Joined Nov 2008
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#2
Quote from adamsmith_18
:
Got this promotion offer from Cox: Free 1-tier speed upgrade for 3 months.
The promotion mentions "As a valued customer, we're offering you a FREE speed upgrade for 3 months so you can experience the difference yourself"


To redeem this offer visit www.cox.com/ordernow and enter code AC132DX03U.

I read through the terms and condition and it looked good without asking for any commitment or price hike after 3 months so thought of sharing...
Didn't work for me - I see a page of various packages I can order, but nothing about a free speed upgrade. Am I missing something?
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#3
Quote from stevehuff
:
Didn't work for me - I see a page of various packages I can order, but nothing about a free speed upgrade. Am I missing something?

Did you apply the promo code AC132DX03U ?
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#4
Worked for me in Florida. Thanks !
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Joined Feb 2006
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#5
Looks like the promo is working, however because I don't remember my Cox password - I have to wait 30 minutes before I can finish the transaction. wtf.
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#6
What is the price after 3 months?
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#7
Got a nice upgrade to Ultimate. Sweet!

Thanks and repped

Quote from xxxHolic
:
What is the price after 3 months?
As the OP stated...no price hike after 3 months.
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Last edited by RobSar June 11, 2013 at 10:03 PM. Reason: Automerged Doublepost
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#8
Crap. I may actually get a DOCSIS 3 modem now. I'm already maxing out my DOCSIS 2 one. laugh out loud
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#9
Screw cox. I want them to stop jacking up the rates every month.
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#10
In thanks!
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#11
Quote from SB1
:
Screw cox. I want them to stop jacking up the rates every month.
Past 3 months
Month 1-$130
Month 2-$160
Current month- $190.


WTF! We have literally changed nothing and it has gone up. I bitched a couple months back and we were promised $50 for 6 months which shows up nowhere. Ugh.


It's unfortunately not my choice to cut off the cable and telephone. The internet (all I use) has stayed the same price, but the other two have gone up.
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#12
Can I upgrade from 25 to 50mbps?
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#13
Quote from Mysteriouskk
:
Can I upgrade from 25 to 50mbps?

If you are currently on 25Mbps which is "Cox Internet Preferred" then you will be upgraded to 50Mbps which is "Cox Internet Premier" the next tier.
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#14
This would be awesome except that bandwidth sucks in my neighborhood. Upgraded my modem to the Motorola SB6141 but my speed maxed out at 32MB. Even after having them upgrade me to premier. Had techs out to check out lines, etc but crapped out at 32MB. So I'm stuck at preferred (25mb), but at least I still get 32MB. They also gave me a $10/month discount for a year. I wouldn't have replaced my 6 month old modem had I known.

Still a great deal so repped OP.
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#15
Quote from dzap
:
Past 3 months
Month 1-$130
Month 2-$160
Current month- $190.


WTF! We have literally changed nothing and it has gone up. I bitched a couple months back and we were promised $50 for 6 months which shows up nowhere. Ugh.


It's unfortunately not my choice to cut off the cable and telephone. The internet (all I use) has stayed the same price, but the other two have gone up.
Get ooma for the phone. That is a no brainer. I have directv for TV and cox for Internet. They discount the phone and cable for bundling but Internet only customers get the shaft. Unfortunately here in Santa Barbara they basically have a monopoly since the only alternative is dsl.
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