Got an email update for the rebate submitted. Wired that the HM paper rebate (up to $7.79) is invalid, saying that product limit exceeded. FYI, I only bought 1, the rebate form did automatically printed out. It happens on 4 of the 5 rebate account. Please advise ? If this happens to others ? What should I do? return the paper, or contact rebate customer service. I am currently on vacation out of the country. Very frustrated. BYW, is there a return time frame for the HM paper ream? Thanks in advance.
When I checked my staples easy rebate through the website for the Hammermill Paper it said : Invalid by Merchandise Return. I immediately contacted Staples through the chat and was given a new tracking number. They claimed this was a universal issue and said they would be fixing the problem for everyone.
In the past week I have received 2 postcards denying me of my rebate because "There are either no valid rewards or there is $0 check reward". (These postcards displayed the "new" tracking number) I again spoke to a representative in which I was told that the prior representative didn't apply the right Staples ID number (Easy rebate ID) and was issued a new tracking number.
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