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Sprint Discounts, Deals and Coupon Codes

Sprint Terms and Conditions Changes -- Sept 1 and Oct 1 2013

drew2money 201 August 11, 2013 at 09:38 AM in Cell Phone Plans & Services More Sprint Deals
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More changes and opportunities to leave Sprint. Found these on my bill today.

Effective 9/1/13, the Administrative Charge will increase to $1.99 per line per month for customers subject to the charge. For Details on surcharges, visit sprint.com/taxesandfees [sprint.com]and review your wireless service agreement.

The current charge is $1.50.

Effective 10/1/13, GPS Services, Sprint Navigation and Telenav GPS Navigaor, will be removed from bundled data and data add-on plans. For info on GPS Navigation alternatives (varies by device, visit http://www.sprint.com/navsupport.

They do list specific phones, and my mom still has a Palm Pre, which is on the list. If you have an older phone with is on the list, I supposed you could switch to it to help escape. .

I called tonight, Aug 26th, and citing the removal of GPS services, they are letting me out of the contract without ETF. Note, I did have a Palm Pre active on my plan, but as an additional precaution, I put a bunch of old phones on my account, two protect the ESN of my Iphones.

Early Termination Fees appeared on account but after calling having them pull up previous conversation, they are removing them.

As of 9/11/2013 the ETF have been credited. Na Na, na na na na, hey hey hey, good bye!!!

Community Wiki

Last Edited by kpatel1 September 28, 2013 at 08:29 PM
HELP PLEASE?

For all of you guys that did successfully get your ETF's waived through sprint:

Is there a way that you could get some form of confirmation that would help us that are trying to get Sprint to waive it?

Maybe an email confirming that your ETFs are waived, or a screenshot of your My Sprint Account with the account details and phone numbers blurred out, or even a chat log that you have, but clearly showing ETF fees waived/refunded?

I think it would really help this thread to work together to try to get out of Sprint ETFs.

Thanks

130 Comments

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#3
I think it was you who posted this on my facebook message as well! Thank you!
Someone, please let me know if they get this work for them.
I have been fighting with sprint all day (because of their AWFUL service) and cannot tolerate spending anymore time on the phone with them!
Keep us updated on any outcomes
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#4
Can you explain more about the navigation (not that I use it anyway). It used to be free with the data plan but now they are charging for it?
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L5: Journeyman
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#5
Quote from Killerz View Post :
Can you explain more about the navigation (not that I use it anyway). It used to be free with the data plan but now they are charging for it?
If you read the info, it says they are removing the feature, but you can purchase a service to replace it. While the 1.99 fee may be difficult, this is a sure fire adverse material change. You may need to throw and old phone on your plan before you make the call. Some phones don't have this service.
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#6
Quote from drew2money View Post :
If you read the info, it says they are removing the feature, but you can purchase a service to replace it. While the 1.99 fee may be difficult, this is a sure fire adverse material change. You may need to throw and old phone on your plan before you make the call. Some phones don't have this service.
Who am I kidding... where am I going? I guess I can see if they will void my contract and let me stay (or give me some concession) but if not I will probably just suck up the extra fee. Sprint FINALLY started getting 4G on Long Island so hopefully things continue to improve around here.
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#7
has anyone gotten this to work before?
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#8
I found this "The Administrative Charge and the components used to calculate this charge are subject to change from time to time"
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L5: Journeyman
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#9
Quote from Gidor View Post :
I found this "The Administrative Charge and the components used to calculate this charge are subject to change from time to time"
Its still a material change, and monetary.
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L5: Journeyman
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Original Poster
#10
Ok, just got off phone with Jams.

This is the link to the Demand for Arbitration Form.

http://www.jamsadr.com/files/Uplo...Demand.pdf

It says you have to send in payment, but they said if it says in the contract that Sprint will pay, then you don't have to send the money.

She also said you have to send a copy of everything to Sprint as well. They actually require 2 copies of everything. They are paid $800. I'm not sure what they are doing for $800 considering we have to make all these copies!!!
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#11
So I don't see this on my current bill. Am I not eligible? I'm trying to get out of my contract.
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#12
I use google maps navigation...so that should be fine correct?
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#13
If I renew now am I automatically agreeing to this policy or can I then talk about breaking contract on September? My contracts been up for like 6 months but my $50 plan is so cheap I can't even look anywhere else.
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Original Poster
#14
Quote from Menotti View Post :
So I don't see this on my current bill. Am I not eligible? I'm trying to get out of my contract.
Unless you want out of your contract, it really doesn't matter.
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#15
Quote from drew2money View Post :
Unless you want out of your contract, it really doesn't matter.
I do want out of my contract.
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