Search in
Video Games TV Computers Finance Home Apparel Tech Cameras Autos Health & Beauty Children Entertainment Travel Pets
Forum Thread
WBShop.com Discounts, Deals and Coupon Codes

Security breach notification: Datapak Services Corporation, customer payment information compromised (3rd party e-commerce payment and order processor for possibly WBShop.com??)

luckygecko 1,940 1,906 October 5, 2013 at 01:06 PM in Finance (5) More WBShop.com Deals
Deal
Score
+16
36,651 Views
Get Deal

Thread Details

Last Edited by luckygecko October 7, 2013 at 05:44 PM
I am posting this as a heads-up, but I am sorry I don't have more details. [Mods: If this needs to be in the finance section, please move it, but I placed it here for more exposure.]


I received the attached letter from Datapak Services Corporation (via AllClear) who state the my customer information (credit card, address, etc) may have been compromised. I thought I would post this here since we all shop at a lot of the same sites.
[Update---see posts below for WBShop.com info]
I am not going to list all the sites that I have shopped at, but from my past posts you will find Rakuten, Newegg, Amazon, and others quite often. The letter does not state the client company's name.

I don't know about Newegg, I would suspect that Amazon does all of their processing in-house.


In my own speculation, Rakuten is at the top of my because the time frame seems to work out. See this thread:

http://slickdeals.net/f/6018544-rakuten-buy-com-customers-getting-fraudulent-credit-card-charges?

Newegg was talked about here:http://slickdeals.net/f/6268674-newegg-account-compromised-beware-of-potential-security-breach


Datapak Services offered me one years' worth of credit monitoring from AllClear PRO. Again, they are keeping the ID of their client private. Since I can use different information at different sites, I am not sure what, if any, of my information was exposed.


[Personal information has been deleted from the letters.]
If you take advantage of an offer on our site, Slickdeals may receive a commission.

98 Comments

1 2 3 4 5

Sign up for a Slickdeals account to remove this ad.

Joined Sep 2013
What's the freq. Kenneth?
1,940 Posts
1,906 Reputation
Original Poster
Pro
#16
Quote from HamZer11 View Post :
That's why years ago I stopped using my debit card altogether. Switched to Amex and they have been good at catching things.

I used my debit card for this transaction because it was handy. (I mostly use Paypal.)
It was a super nice day here, so I decide to go to the bank in person to show them the letter and cancel my debit card.


As we are going through this process, the CSR states it will be $7 for a new card.
I state, I am trying to protect both you and me from fraud. She acted like it was my fault I shopped at a company that got compromised. ....


A beautiful day and a CSR with an attitude did not mix. Long story short, I closed one account and moved banks. Will move the other one after some Billpay transactions go through. (I was going to have to shift to a new card anyway, plus this way I got money as a signup bonus at the new bank for my trouble. SDer all the way)


I too will be using a "buffer" card for transactions from now on.
Reply Helpful Comment? 0 0
Last edited by luckygecko October 7, 2013 at 03:41 PM
Joined Aug 2009
**USA Chant**
10,522 Posts
5,124 Reputation
Pro
#17
Quote from luckygecko View Post :
I used my debit card for this transaction because it was handy. (I mostly use Paypal.)
It was a super nice day here, so I decide to go to the bank in person to show them the letter and cancel my debit card.


As we are going through this process, the CSR states it will be $7 for a new card.
I state, I am trying to protect both you and me from fraud. She acted like it was my fault I shopped at a company that got computerized. ....


A beautiful day and a CSR with an attitude did not mix. Long story short, I closed one account and moved banks. Will move the other one after some Billpay transactions go through. (I was going to have to shift to a new card anyway, plus this was I got money as a signup bonus for my trouble. SDer all the way)


I too will be using a "buffer" card for transactions from now on.
I got the letter today too. This is VERY interesting to me because I thought that this was due to Rakuten. You know that huge Rakuten thread here:
http://slickdeals.net/f/6018544-rakuten-buy-com-customers-getting-fraudulent-credit-card-charges?v=1

I'm wondering if this is in connection with that? If the users in that thread perhaps placed a purchase on WB's website? Are we entirely sure its not WB and actually Rakuten's website? The reason why I say this is because I swear people in that Rakuten thread said that they used one time virtual credit cards. So if your CC info was fraudulently used, you know instantly where the fraud came from. My card that I used at Rakuten was used fraudulently BUT I also placed an order on WB's website months ago before that for the pre-order of Lord of The Rings. So I'm not entirely sure who is the real culprit (unless WB and rakuten both use Datapak?) I think we need more info. My debit card was used fraudulently but luckily it was Paypal's own debit master card (which is awesome btw!). I get alerts every time a purchase is made on that card and I noticed odd purchases one after another until my daily limit was maxed out. I simply called up paypal and they returned all my funds within 48 hours with hardly any talking on the phone. The real pain in the butt was having to wait about 7 days for my new debit card to arrive in the mail.

I guess I don't need this fraud alert service since my purchases were made on a debit card and that card is over and done with. My card information is as good as useless to those individuals right now. Am I correct in assuming this? Since these purchases relate to credit in no shape or form?
Reply Helpful Comment? 0 0
Last edited by Genius4sho October 7, 2013 at 02:58 PM
Joined Sep 2013
What's the freq. Kenneth?
1,940 Posts
1,906 Reputation
Original Poster
Pro
#18
Quote from Genius4sho View Post :
I got the letter today too. This is VERY interesting to me because I thought that this was due to Rakuten. You know that huge Rakuten thread here:
http://slickdeals.net/f/6018544-rakuten-buy-com-customers-getting-fraudulent-credit-card-charges?v=1

I'm wondering if this is in connection with that? If the users in that thread perhaps placed a purchase on WB's website? Are we entirely sure its not WB and actually Rakuten's website?

I used Paypal the only time I shopped at Rakuten. We can not be 100% of what sites were affected unless Datapak Services or the other companie(s) come clean.

This AG site only has data thought 2012: http://www.oag.state.md.us/idthef...breech.htm
Thus, I will leave the "possibly WBShop.com" in the title, but I did mention Rakuten as my suspect also in my first post.
Reply Helpful Comment? 0 0
Joined Aug 2009
**USA Chant**
10,522 Posts
5,124 Reputation
Pro
#19
Quote from luckygecko View Post :
I used Paypal the only time I shopped at Rakuten. We can not be 100% of what sites were affected unless Datapak Services or the other companie(s) come clean.

This AG site only has data thought 2012: http://www.oag.state.md.us/idthef...breech.htm
Thus, I will leave the "possibly WBShop.com" in the title, but I did mention Rakuten as my suspect also in my first post.
Well, one way to find out who the culprit to all of this is would be to find out if the people in the Rakuten thread are also getting this letter. If they are, it is possible we can find out if they were making purchases on WB's website. The best way to figure it out without a doubt in my opinion, is if one of the users who used a virtual credit card at Rakuten receives this letter in the mail and they made no purchases at WB in the past. But than again you could have an incident where it covers multiple websites. More users need to share their input to find out who this is. We could launch our own little SD investigation. Big Grin
Reply Helpful Comment? 0 0
Last edited by Genius4sho October 7, 2013 at 03:14 PM
Joined Nov 2007
L10: Grand Master
6,117 Posts
2,140 Reputation
#20
Got the same letter for a credit card of mine that I don't use regularly. The only recent charges on that card in the last three months were with WBshop during the Fringe price mistake and to Power Systems for some weights.

Over the weekend I received email notices that I had alerted them that I would be traveling (I did not), then a few hours later I got an email stating I needed to call them for unusual activity. I've had no recent fraudulent charges or pending charges, so Chase caught this pretty quickly.
Reply Helpful Comment? 0 0
Joined Aug 2009
**USA Chant**
10,522 Posts
5,124 Reputation
Pro
#21
Quote from ky151 View Post :
Got the same letter for a credit card of mine that I don't use regularly. The only recent charges on that card in the last three months were with WBshop during the Fringe price mistake and to Power Systems for some weights.

Over the weekend I received email notices that I had alerted them that I would be traveling (I did not), then a few hours later I got an email stating I needed to call them for unusual activity. I've had no recent fraudulent charges or pending charges, so Chase caught this pretty quickly.
But the letter says that the malware was placed on their systems on March 5th 2013. So you need to check 7 months back at all the purchases that were placed with that card.
Reply Helpful Comment? 0 0
#22
I got the letter today also. I got in on the FP deal for the Dark Knight Trilogy on July 30 from WBshop.com. Amex's fraud dept contacted me about 2 small suspicious charges on my acct just 2 wks ago. My card was cancelled and re-issued.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#23
I have never shopped at Rakuten- no account.

Newegg.com, 12/29/12-5/13/13, Amex
DRI*Microsoft Hup, 1/25, Amex
B&H Photo.com, 2/5, Amex
*Living social, 3/4, Amex. LS breeched, 4/26
Bestbuy.com, 4/17, Amex
Wbshop, ordered 6/12. Charged, 6/27, Amex

Amex fraudulent charges, 7/12

Newegg.com, 4/13-5/18, Discover
Walmart.com 3/1-7/15, Discover
Puma.com, 7/15-8/18, Discover
Fandango.com ,6/15-9/27, Discover
Drugstore.com, 6/12-7/1, Discover
Sears 4/13-9/18,Discover.CC not saved @ site
Amazon.com,used every month and tied to Discover.

No fraud charges on discover. Just Amex so far.

First order at WB site. Amex card used in june for fringe. 7/12/13, Azul Airline tix charge denied. Brazil orgination. No crazy phone calls because i used a fake # in the order. At first, I accused amex because I only use that card and discover, mostly...13 others are stored at home.
Reply Helpful Comment? 0 0
Last edited by ballershanelle October 8, 2013 at 02:27 AM
#24
Got the same letter today. Two of my credit cards were compromised during September. I've used my cards at a bunch of places since the breach - but never at WBShop. I have shopped online at Walmart, BestBuy, Dell and Amazon, as well as other vendors that offer appliance parts, power equipment parts.
Reply Helpful Comment? 0 0
#25
I also purchased from WBShop a few months back and had recent fraudulent credit card activity.

Just got my letter today.
Reply Helpful Comment? 0 0
Joined Sep 2013
What's the freq. Kenneth?
1,940 Posts
1,906 Reputation
Original Poster
Pro
#26
Quote from JayS7336 View Post :
Got the same letter today. Two of my credit cards were compromised during September. I've used my cards at a bunch of places since the breach - but never at WBShop. I have shopped online at Walmart, BestBuy, Dell and Amazon, as well as other vendors that offer appliance parts, power equipment parts.

I added a couple of "??" in the post title. I hope more SDers who received letters will find this post and chime in. We can figure this out.


I use Paypal at 90% of my online shopping. I even use Paypal with Walmart.
I did not get a false charge on my account. WBShop was a location that I did use my debt card directly with, but as I stated, I canceled the order before the card was charged, thus my card may have not been exposed to this malware. Or, it could have been another site altogether.
Reply Helpful Comment? 0 0
#27
Thanks alot WBshop....;0
Reply Helpful Comment? 0 0
#28
Got the letter and ordered several times from WBshop, we recently got new credit cards issued and we didn't understand why, but now we do.
Reply Helpful Comment? 0 0
#29
Got the letter today.

I had a fraud protection alert on my amex card on 7/15/13 and I placed an order on wbshop.com on 6/27/13, so my guess is that wbshop.com is the culprit. Never purchased anything from Rakuten.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Feb 2005
Sanity Is Overrated
3,888 Posts
1,051 Reputation
#30
Quote from astcgirl View Post :
Hmmm I'll have to have a look at my credit card again closely....I had fraud happen in May this year but it was through walmart's website....they purchased 11 online t-mobile cards .....
Walmart has it's own fraud problems just google Walmart website fraud. They store cc info by default without asking and people hack into customer's accounts, change passwords and more times then not charge prepaid cell related items. I always wonder if the suspiciously cheap Straight Talk time cards that popup every so often are a result of what Walmart allows to go on and has been allowing for years.
Reply Helpful Comment? 0 0
Page 2 of 7
1 2 3 4 5
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)
Link Copied to Clipboard