Deal DetailsLast Edited by WhatsYoFlava November 24, 2013 at 03:24 AM
In store only. Terms and conditions apply.
Valid 11/13/13–11/23/13 in store only. Not all products are eligible for trade-in. Includes working Xbox 360 and PlayStation 3 only. Not available in all locations. Trade-in value may vary. Condition, documentation and accessories may affect value. Device must power on to be considered working. Devices that are cracked, have a broken factory seal or have water damage are not considered working for purposes of this offer. Payment is by Best Buy gift card. You are responsible for removing any data from your product before providing the product for evaluation. You will be required to agree to the Terms & Conditions. Best Buy reserves the right to refuse any trade-in or limit quantities for any reason. Taxes and any applicable surcharges due at time of purchases. No rainchecks. See a Customer Specialist or BestBuy.com/TradeIn for details.
Trade offer listed here
Best way to find out if your console is eligible is to just bring it in. Worst thing they can say is no and you lose out on the time and effort.
For those that haven't done a trade in at Best Buy,
They are usually done at the customer service desk. Most employees back there are not even trained for console trades ins. So I'm willing to bet they don't even know how to check for the warranty seal on certain consoles. They also won't be able to test if its fully functional unless they have it hooked up to a TV so take that for what its worth.
Please keep in mind that an ID is required and they do take down all the information on it during the trade process. Depending on your store or area, they will also take a fingerprint or a photo of you. YMMV
Do not be discouraged if they tell that your system has a lower value than $100. There should be a promotion applied during the trade process to boost it up to $100 if you have an eligible system. Not all stores are informed of this promotion so YMMV. This trade offer is very similar to the Target iPad trade offer that was going on several weeks ago.
Apparently there is a checklist that each rep has to go through to process the trade. If someone can get a copy or take a picture of it, I'll gladly post it here. Going by what SDers have reported so far, you will need:
- Console (must power on and be fully functional)
- Hard Drive (depending on model)
- Power Cable/Brick
- AV (Video) Cable
- Controller (Wireless or Wired?)
- Warranty Seal Intact
- Legible Serial Number
*After entering the details of your machine, the BB employee will tell you the value of your machine. This may be less than the $100 minimum. Allow the employee to go through the valuation process in order to receive the $100.
*PS3 ylod temporarily fix, worked for me to get stuff off and dvd out;
XBox 360 RROD temporary fix., worked for me on a couple of boxes - very temp fix, but is a solid first step before opening and correctly fixing the box.
Successful trade ins:
Lanham MD (aka landover, right past landover mall. Didn't power it on, just made sure it had a controller and the AV cable, wouldnt' take hdmi.
Trussville, AL - Xbox 360 core system with added on aftermarket harddrive, avg cable, controller, power brick Powered it on and loaded a game to test. $100
Oceanside, CA - Old non-Wifi 360, HDMI cable, controller, power brick Powered it on. $100
South Brunswick,NJ - XBOX 360 4GB Powered it on, checked controller. $100
Asheville, NC - XBOX 360 20GB, 2006 model + power brick, wired controller, component cable. They hooked it up to a TV, powered it on, and ran through a couple screens on the dashboard. $100
Athens, GA - PS3 w\40GB HD, a third-party wired controller with missing trigger buttons, composite AV cable. Powered it on, didn't look at it very hard. Didn't try a game. $100
Athens, Ga - Xbox 360 20GB, 1 controller, A/V cable, power cable Didn't power on or plug in console. Packaged it up and had me out in less than 5 minutes.
Powder Springs, Ga - Xbox 360 20GB, 1 controller with mismatch colored battery pack, A/V cable, power cable Didn't power on or plug in console. Packaged it up and had me out in less than 5 minutes no questions asked.
Sandy Springs, GA PS3 w\40GB HD, sixaxis controller, hdmi cable, power cord. Plugged into monitor and powered on. No verification that the drive worked. $100
Smyrna, GA XBox 360 First-gen Elite. Plugged into monitor and powered on. No verification that it played games. $100
Auburn, ME - XBox 360 512mb Arcade, 1 controller, A/V cable, power cable. They just powered it on and plugged it in to the TV behind customer service. They never checked if it would play games or anything.
Aurora, CO, 20Gig No HDD, $100, I traded a 20GB with no HDD, a controller, AV cables (who uses composite video anyway?) and the power brick. The warranty sticker and optical drives were broken but they never asked or checked. Took a lot of time *informing* the manager of the promotion. I offered to power it up but they never did. (kerrymann)
Amherst, NY 2 x Xbox 360 Arcades, with controller, AV cables, and Bricks No HDDThey never powered them on and never checked the seal(which was actually Broken on one). Red rings occasionally on one of them.
Amherst, NY 2 x 80GB PS3's with controller, AV cables, and Power Cords They never powered them on to test anything. Drive not working on one.
Bailey's Crossroads, VA Xbox 360, 250GB HDD, 2011 model (white), controller, AV cables, power brick One of their "managers",as she was walking by the CS line, tried to tell me "we're not taking white xboxes as trade" as I pointed at the guy next to me trading in one, she changed her story to "oh, well it's certain models only, you have to check the site for the exceptions", showed her the printout specifying "ANY XBOX 360". The CS guys doing the trades say that the STORE manager says 2007+ consoles are good to trade. Plugged in, hooked up to TV, processed trade in. $10 TIV + $90 promotion. FYI: if you have a HDD that doesn't match their list of trade in Xbox models, they've been told to "just select the 20GB model as the customer will get $100 regardless"
Bellevue, WA Xbox 360 Phat and Xbox 360 Arcade, with controller, AV cables, power brick Never powered on, no check for seal.
Bellevue, WAXbox 360 Arcade, remote, AV cables, power brick Did not plug in anything. Did not even turn on the controller. Took ID to enter some data.. easy transaction. took all of 10 minutes
Boise, ID - Xbox 360 Arcade, no HDD, HDMI cable, power brick and controller. Plugged in and hooked it up to a TV to verify it was working.
Boston, MA - Xbox 360 Halo 3 edition. Did not have the component cable and was asked to bring it. I went back and got it, and they processed the trade in. $10 TIV + $90 promotion. Did not power on or attempt to test. Included power brick and one wireless controller. This was at the Best Buy in the Cambridgeside Galleria.
Boston, MA - Xbox Arcade with NO HDD, Standard Definition A/V Cables and controller. Just made sure the console powered on.
Bridgeton, MO XBOX 360 4GB Slim. Checked exterior. No functionality check. Included Console, Power Cables and Video Cables. Chose not to trade controllers and Kinect.
Brooklyn, NY - Xbox 360 Slim 4GB, Didn't have AV cables so brought an HDMI cable. They just checked to make sure the console powered on the screen.
Charlotte, NC. Rivergate Bestbuy. my friend Went. Guy look at it thoroughly, required controller and hdd. I went and girl did it. My xbox randomly freeze & also my controller turn off randomly also. She still accepted it.
Chicago, IL - XBOX 360 Arcade. Store on Clybourn, only had power cable. Didn't ask for A/V or controller. Did not power on, just asked if it worked. Store on North Ave, took forever but did take my two Xbox consoles. They took one controller instead of two, which was nice. 2 other guys came to trade in consoles right after me also, took 'em without any issue. They didn't plug mine in but did plug theirs in.
Columbia, MD - XBOX 360 Arcade and XBOX 360 250Gb. Power and AV cables, one wired, one wireless controller. Didn't even power on to check. Had to create 2 transactions to get the full value on each.
Columbus, OH - XBOX 360 60GB, 2007 model + power brick, wireless controller, A/V cable. Checked that it powered on. It initially red-ringed, but we plugged in the A/V cables to the back and it worked fine (did not have to plug it into a display). They did not check whether the controller worked. $15 trade-in value + $85 promo value.
Dayton, OH - XBOX 360 20GB, 2006 model + power brick, wired controller, A/V cable. Hooked it up to TV, made sure it got to dashboard and powered it off. There were three people in front of me turning theirs in and one rep said they had probably 30 they had taken in that day.
Dubuque, IA XBOX 360 Elite. Plugged in to check functionality for a few seconds. Required 120GB hard drive.
Eagan, MNXbox 360 Arcade 256MB with Controller, AV cables, power brick Powered on, checked controller is working. rung up with a TIV of #1 and promotion of $99. Also sold few Xbox 360 games for double TIV.
East Hanover, NJXbox 360 Slim Kinect 120GB with Controller, AV cables, power brick Never checked to see if it worked. Also traded in an original Xbox 360 Arcade with Controller, AV cables, power brick without HDD installed Never checked to see if it worked.
Elk Grove, CA XBOX 360. not sure which one, but it was a big white one had AV cables, power brick and generic non wireless controller that did not even work. Had eject button missing. He plugged it in, turned it on, was in/out in 10 minutes
Fairfax, VA Banned Premium 360 w/ controller, and missed matched power and a/v cable - no hard drive. I called it the "Core version", took some time, he eventually chose Spring Arcade Bundle, only checked it if powered on.
Fayetteville, ARXbox 360 Elite 120GB with Controller, AV cables, power brick Never checked to see if it worked, but required controller and hard drive.
Federal Way, WA - XBOX 360 20GB, 2006 model + power brick, wired controller, A/V cable. Best buy lady did not checked the power on the system. .60 trade-in value + 99.40 promo value.
Flower Mound, TX20GB 360 with power brick, broken controller and AV cable and no hard drive. The Geek Squad checked it out by plugging it in, but not to a TV.
Fredericksburg, VA, 20Gig HD, $100, checked for full functionality (turns on and that controller works), but did not check for warranty sticker.
Jersey City, NJ - Xbox 360 Pro Model 20gb without HDD installed, component cable, power brick and wireless controller. Employee was aware of promotion. He asked if I had the HDD, and I told him no. He had to check with his manager, but then proceeded. Originally tried to trade in w/o controller, but he said the TIV would be $0 without it. I ran home and got the controller and they took the console without issue. They didn't check if turned on or not, but took down my contact info and driver's license number.
Los Angeles, Ca- Purchased Xbox Arcade on craigslist for $40, took it straight to BB with NO HDD, only HDMI cable and w/less controller. Passed testing, easy and without hassles
Lynnwood, WA Took the trade in, hadn't heard of the deal yet. Xbox 360 Elite, 120gb HDD with controller, AV Cable and power brick. Didn't try to power it up or inspect it. Store was out of Kindle Cards.
Mountain View, CA Xbox 360 Premium 20GB (first gen o_o! that thing is quite bulky). They powered it on, tested a game, and wrote down the serial number. I had a black controller but they didn't care. Took the HD, component cables, power brick and controller.
Milwaukee, WI - Xbox Arcade with NO HDD, HDMI cable and wired controller. Staff powered the system and tested everything.
Mira Loma, CA PS3 FAT 40GB Console, power cable, composite audio/video cables and one controller. they did power on test and was out the store within 20 minutes.
Mishawaka, IN Original HDMI 360 w/ 120gig Console, power cable, composite audio/video cables and one controller. Didn't even power it on.
Montclair, CA PS3 Original Launch 60GB Console, power cables. they didn't need controller or video cables. power on test and out the store within 10mins. These people know the program.
Northeast Philadelphia, PA XBOX 360 Arcade. Turned on. Needed to include Power cables, video cables, console & controller
North Aurora, IL XBOX 360 Core. Staff powered the system and tested everything. Needed to include Power cables, video cables, console & controller
North Las Vegas, NV - (3) xbox 360's - Traded on 11/17 and 11/18. needed power and tv cables, controller. powered it up and tested for tv signal, didn't check for any stickers. no issues trading in. location at rainbow/lake mead
Pasadena, CA XBOX 360 Arcade. Turned on, include Power cables, video cables, console & controller. The employee kinda made an issue about missing hard drive. I told them that I have Arcade version with built-in memory. They didn't seem to believe me until another couple brought another arcade in with no hard drive. While testing, the employee flipped the xbox (while it was on) 180 vertical and she said it made loud noise...no sh*t. Anyway, they accepted it and issue my gift card. Thanks OP!
Pembroke Pines, FL Xbox 360 Arcade Turned on console to make sure it worked. Checked to see if power brick, controller, and cables were there. Asked for phone number and e-mail address. Took about 10 minutes from start to finish.
Phoenix, AZ 20GB 360 Falcon model with controller, headset (not necessary), power brick, Ethernet cable (not necessary), HDMI cable (not stock cable). Traded in fine without the AV cables. They did keep the HDMI cable. They checked to see if it turned on.
Plymouth Meeting, PA Xbox 360 20GB Pro Turned on and plugged into their TV. Checked for video. Checked controller for navigation. Didn't care that DPAD didn't work. Didn't care that it was missing 20GB HDD. Only took console, controller, A/V cable, and power brick. Checked warranty sticker and serial.
Price Plaza in Houston, TX 20GB 360, needed controller, av cable, power brick. hard drive. they didn't test it. $6 + $94 promo credits.
Rego Park, NYXbox 360 Arcade, remote, AV cables, power brick Plugged in to see if powers on. They require all the wires for it to go through.
Richfield, MN - Xbox 20GB -- they went through a checklist to verify the serial number, check that the unit powered on, etc. I had all original peripherals except the A/V cable - they said the cable was not necessary. All they really needed was the console, the power brick, the hard drive, and the controller. I ended up with a trade in value of $10, with a $90 promo added onto it.
San Jose, CA Santana Row - PS3 slim 120GB, all cables and controller in original pristine packaging. I had to go out to my car to get my wallet but I wasn't gone for more than 10 minutes max, so doubt they even plugged it in. Overall very smooth, quick process. At the end, they checked my ID and scanned my finger print though.
San Jose, CA 95125 - Xbox 360 Pro Model 20gb component cable, power brick and controller. Best Buyy at Curtner. They checked for all the accessories, power brick, component cables, controller, verified the GB on the hard drive, and checked the serial number. They didn't check if turned on or not. At the end, they checked my ID and scanned my finger print though.
Sarasota, FL XBOX 360 Elite Black 20GB, checked that it turned on, did not require a controller, went through the checklist more so to gauge trade in value I think, marked condition as 'fair'. Gave 3$ for console and 97$ for Promo. 100$ returned. Also console HAD been opened, but he stated it hadn't so meh. Also checked serial. He didn't verify USB functionality, as mine were broken in the front.
Spokane, WA XBOX360 Arcade 512MB Power Brick, HDMI (no AV cables), one controller (wired with no battery pack). They did check that it worked, but other than that it was quick and painless.
Springfield, VA XBOX360 Elite Black Power Brick, one controller. Asked if it worked, did not actually check. Did not require anything else.
Sherman, TX - Xbox 360 4GB Slim, had box and original paperwork, 1 wired controller, AV cables, power block. They did not even test console. Wrote down ID info.
Tampa, FLXbox 360 Slim 4GB with Controller, AV cables, headset(not needed), power brick No problem trading this in, they did ask for the controller. Never plugged it in to even see if it would turn on.
Tyson's Corner, VA - 60GB PS3 phat, box, 1 controller, A/V cable, power cable. They checked everything, from wifi, to movie/game playback.
Union City, CA XBOX 360 60 GB Jasper, First Gen PS3, and Second Gen PS3 They took a controller, A/V, power cable for each. They were in rough shape, but they plugged in and just made sure it sounded like it came on. The limit is 3 at a time according to the manager here. Great service by the way!
Springfield, PA - XBOX 360 20 GB, controller, A/V cable, and Power brick. Didn't even see if it was functioning (didn't even plug it in to see if it powered up).
Vauxhall, NJ - Xbox 360 arcade (2009), wireless white controller, HDMI, power brick. they asked for AV cable, but HDMI was fine. Plugged to their TV via their HDMI cable, turned on, open tray, driver's license.
Webster, TX- Xbox 360 20gb (first gen with HDMI), had HDD, A/V cable, controller (wired). Tested power on and video by plugging into their TV with their cable, did not check hard drive contents or warranty sticker.
White Marsh, MD- Xbox 360 20gb 2005, had HDD, A/V cable, controller. Geek squad rep tested power on and video by plugging into their TV, and controller with their batteries. did not check hard drive contents or warranty sticker.
White Marsh, MD- Xbox 360 20gb 2005, had everything from original including original box. Customer service rep tested power on and video by plugging into their TV... did not check anything else.
Wilkes-Barre, PA- Xbox360 20gb hd controller, A/V cable Tested the video, checked the hd and some system info.
Lynnwood, WA - Xbox 360 20gb (they took all my accessories) and PS3 80gb version (with all accessories)-- all they did was check for power and enter serial number into the computer. My 20gb had been modded as it had RRoD before.
Peoria, IL - Xbox 360 20gb - Traded on Sunday 11/17. Needed some kind of cable, xbox 360, controller, power brick. Had a component instead of AV, no comment. Did not power it up, just asked if it worked. Knew about the $100, no issues trading it in. Was out of $50 Kindle cards but couple hundred bucks of $25 still there
Torrance, CA - Xbox 360 20gb, They didn't even turn it on. Just checked serial in the back and required both wires, HDD, console, and controller. Took fingerprint and license information.
Yorba Linda, CA - Xbox 360 Pro 60gb. Still had the box, all accessories, papers, etc. i packed it up nice, but they took it out of the box ran a complete check. they gave me the $100 ($15 + $85) . i also traded in a slew of old games; they had a 100% trade in bonus, so i wound up getting about $116 for the games.
Marlboro/Freehold, NJ - PS3 80GB old/fat unit; gave them PS3, power cord and aftermarket wired controller. C-rep said he has to test it; he was back in 2 mins, asked for my DL only, printed my receipt and asked for a signature. Done in 5 mins. Also, per ur suggestion, went straight to Kindle/reader accesories and picked up 2x $50 Amazon gift cards.
Costa Mesa, CA. Traded in my original XBox 360 (launch console) with wired controller, power brick, and AV cable. Was told that they accept all 360s. Customer service rep tests the console on a monitor behind the registers (in plain site of customer).
San Francisco, CA (Harrison St) - Traded in 2x 360 consoles (1x 360 arcade 256mb, 1 old phat falcon 20gb), power bricks, AV cables and wireless controllers. Both consoles tested to power up only on a tv. Controllers were not tested.
Deal not honored at:
Alexandria, VA - stores due to pawning laws
Tukwila, WA - store checked console to see if it powered on, but did not honor it because they don't believe it is for this PHAT XBOX 360 but instead the slim. We give me call back on Monday since corporate office is closed. BTW I wasted 1 hour there.
Carbondale,IL - store representative didn't know this promotion, after checking the BBY website, the representative said the only way is to submit online and mail it in, NOT bring to the store.
Huntington, NY- was told by employees that unless the xbox was purchased at best buy that no best buy in Suffolk or Nassau can accept trade in. Said should work in 5 boroughs though
waldorf, MD No go without the a/v cable. No go without the controller seperate (2 days ago). Avoid "Dorian". if the asian lady is working the register she's okay. (going to try columbia maybe tomorrow)
Fairview Heights, IL No go. They didn't need the controller, but he did hook it up to see if it works and it got 1 red ring. Going to try South County, Mo BB tomorrow.
Irvine, Orange, Tustin, CA. Unable to trade due to Pawn Shop Laws. Item being traded in must have been purchased at that Best Buy (or any Best Buy - unsure of the exactness of the law).
Plymouth, MA Unable to trade due to Pawn Shop Laws. Item being traded in must have been purchased at that Best Buy (or any Best Buy - unsure of the exactness of the law).
Tyson's Corner, VA They are doing trades, but are sticklers about what's listed in their system and what you are bringing in. My 360 was originally a 20GB and I upgraded the HDD to 250GB. Perfect working condition, but because the girl couldn't find a 250GB 2011-white model in their list, she said "the original components must be with the Xbox. I don't want to choose another one and get in trouble". She checked with the Geek Squad people and they agreed. Just don't mention anything about the drive, or say it's the original 20GB, they won't check the capacity.
**Don't forget to remove your Eneloops or other rechargables that you may have inside.