no sound in Dell Inspiron 3847
I re-installed the Realtek audio card drivers, but there is no sound. The CPU connects to the Dell 24 Monitor - S2440L monitor via VGA cable.
Checking the sounds option in Control panel shows external speakers are needed. I see there is a message on sound icon in bottom right that no speakers or headphones are plugged in. The volume is not set to mute.
Glanced at the Dell manual at ftp://ftp.dell.com/Manuals/all-pr..._en-us.pdf
and from page 11, it appears that there is a front panel audio connector
Ran the Windows troubleshooter which also did not help.
In Device manager, I see Bluetooth Audio device, Intel Display audio, Realtek High Definition Audio all of which have the right drivers.
Dell support thinks if I change the OS to Windows 7, I can get sound, but I have to buy the Windows 7 OS
I thought most PCs today come with an integrated sound card and external speakers are additional.
What could be causing the lack of audio and how can I fix it?