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Forum Thread

Fast Comcast Internet without Cable TV

Mack7mle 576 146 May 19, 2014 at 01:57 PM
Is there a way I can get fast internet through Comcast without having to pay for cable tv. Uverse is the only other ISP in my area (not getting Satellite internet) but they seem to offer slower speeds at a higher price. I think if I get a lower tier internet service from Comcast then I can dodge being charged for tv service but the fastest speed the offer in that range is 6Mbps. Is anyone else, that's a Comcast subscriber, dealing with this bulls#%t!?

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#2
Generally the package deal is the cheaper than internet alone or very close to it....with optimum I was able to keep internet only for 30 a month for 3 years but they stopped that as well.
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#3
call them. i know with time warner i can get internet only at any speed.
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#4
Quote from dayv View Post :
call them. i know with time warner i can get internet only at any speed.
Iagree

I have internet with Comcast, no TV. 25 Mbps, which is plenty fast for streaming HD video from Hulu+ and such. Just call em up and see what they got.
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Marshall: Have the rest of you guys figured out by now that mmathis is the smartest guy on SlickDeals?
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#5
I had 50mbps Comcast Internet only for about two weeks when I first moved in to my apartment, no problem at all. They said they had to ship me an install kit (even though I had my own modem Confused it was just a splitter and cable...) before it would work, but I connected everything and tried to get online right away and it walked me through self-activation with just my account number (so make sure you get that).

If you think you might want TV from them in the near future, go ahead and do it up front. I decided to wait since I was only at the apartment every few days at first, but then since I was already an existing customer, most of the bundle options didn't apply. I finally got to a manager who was willing to back date it, but it was a pain.
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#6
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#7
Quote from J03 View Post :
Really?

http://www.comcast.com/internet-service.html

Enjoy.
I know it seems silly but I've been dealing with Comcast Internet for quite a while and they insist that If I was something like Blast of higher that I have to have at least limited basic cable. I had Blast back before they were even advertising it & I have been paying cable tv service that I don't even since then. Even the promo on tv for Blast for $29.99, I was told that you had pay for the tv service as well. I even went as far, on two different occasions, go straight to the "Disconnect Service" when I called & they made deals with me to were it's a lower price than before but that the tv service is never removed (they just lower the price a little). I guess they got records of me doing this tactic so now the negotiating a deal is not a sweet as it used to be.

I know it seems crazy but believe me when I tell you, I'm paying for Performance Internet 25Mbps (even though I really want Blast 50Mbps because that's what I had before) and I still have to pay for tv service. I would have to drop down to Performance Starter 6Mbps in order to be exempt from paying for tv service.....

Also, here's the level of internet service I have to choose from in my area: Broadband Map In My Area [broadbandmap.gov]
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Last edited by Mack7mle May 19, 2014 at 07:13 PM.
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#8
try switching over to their business class?
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#9
Quote from Mack7mle View Post :
I know it seems silly but I've been dealing with Comcast Internet for quite a while and they insist that If I was something like Blast of higher that I have to have at least limited basic cable. I had Blast back before they were even advertising it & I have been paying cable tv service that I don't even since then. Even the promo on tv for Blast for $29.99, I was told that you had pay for the tv service as well. I even went as far, on two different occasions, go straight to the "Disconnect Service" when I called & they made deals with me to were it's a lower price than before but that the tv service is never removed (they just lower the price a little). I guess they got records of me doing this tactic so now the negotiating a deal is not a sweet as it used to be.

I know it seems crazy but believe me when I tell you, I'm paying for Performance Internet 25Mbps (even though I really want Blast 50Mbps because that's what I had before) and I still have to pay for tv service. I would have to drop down to Performance Starter 6Mbps in order to be exempt from paying for tv service.....

Also, here's the level of internet service I have to choose from in my area: Broadband Map In My Area [broadbandmap.gov]
You were told wrong. Looking on their website now, I see offers for Blast internet only at 50 Mbps for $29.99 / mo for 6 months. No TV service required.

In some cases, it is actually cheaper to get basic cable bundled with internet since Comcast typically offers a discounted internet price if you also have TV service with them. If that's the case, there's nothing to worry about since you're getting a better price. If you don't want TV service, just don't use it. Doesn't hurt anything if it helps you get a lower overall price.
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#10
Quote from mmathis View Post :
You were told wrong. Looking on their website now, I see offers for Blast internet only at 50 Mbps for $29.99 / mo for 6 months. No TV service required.

In some cases, it is actually cheaper to get basic cable bundled with internet since Comcast typically offers a discounted internet price if you also have TV service with them. If that's the case, there's nothing to worry about since you're getting a better price. If you don't want TV service, just don't use it. Doesn't hurt anything if it helps you get a lower overall price.
yes I was told wrong.....for the 2+ years I been putting up with this crap. Just got off the phone & was told exactly what you all have been telling me (internet w/o tv). got them to admit that it wasn't always that way. Couldn't get the Blast internet at the price you posted (that was for new customers) but got it for $10 less than it's being offered for current customers.
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#11
Quote from mmathis View Post :
You were told wrong. Looking on their website now, I see offers for Blast internet only at 50 Mbps for $29.99 / mo for 6 months. No TV service required.

In some cases, it is actually cheaper to get basic cable bundled with internet since Comcast typically offers a discounted internet price if you also have TV service with them. If that's the case, there's nothing to worry about since you're getting a better price. If you don't want TV service, just don't use it. Doesn't hurt anything if it helps you get a lower overall price.
Those are some newer offers. They do not apply to the OP as he is an existing customer.

To answer the OP, this has always been the downfall of either DSL or Cable internet.
Get cable internet only at regular rates, it's usually expensive. I had 30mbps with comcast at $60-$65 a month. The price is halved if I purchase cable with it, but cable is another $60 and after taxes and box rental it's around $110 or $120. The idea that it is "cheaper" bundled really boils down to if you WANT cable. Regardless of what you GET $60 is cheaper than $100.

Same with DSL. Originally you could obtain just internet at a higher price or have it at a lower price bundled with phones. Many people have done away with home phone service and use cell phones or VOIP.

Nowadays they have offers and somewhat cheaper prices for standalone cable internet. If you look around you can also find some companies offering what is called NAKED DSL which is essentially internet through the phone line without having a phone and is usually cheap.

Companies like to do this because they know most people will go for a bundle and they'll get more money.

I'd paid my $60 for internet for a while with comcast (Didn't have cable. Didn't want it, I'm home for maybe 6 hours a day after work not including sleep and of those 6 hours I've time to watch maybe an hour of cable and guess what, durinng that 1 hour there is complete BS on that I'm not interested in anyways... not worth the extra $60 to me).

Upon some advice in another section of forums on this site I called Comcast, told them I wanted to cancel service, switch to AT&T as they had Cable TV, Internet, and HBO free for some odd months for like $45 (shown on their home page at the time). The guy said, how about I give you Blast 50Mbps, Basic cable (what 50-70 channels or something) and HBO free for 2 years for $35 a month...

I said done deal. Been paying around $37 a month for the past 5. My parents tried to do the same thing without success. They were told that the deal did not exist or was expired. This is not true. My wife has worked in a support department of this nature and she explains they ALL, ALLLLLLLLLLLLLLLLLLLL have what is called retention plans. It's the last ditch effort plan to offer you the lowest of the low just to keep you. It boils down to getting the right person, being kind to that person (despite how angry you may be) and being patient, and lastly being HONEST. I told the guy flat out, I can't afford cable, and I don't want to afford $60 for my 30Mbps internet anymore, here is AT&T's deal. He shot me a better one. My parents no luck but they only tried one tech.

If you get the tech who cares they will do a little digging for you.


Yes you can get just internet. Yes it's less expensive to just have internet if that's all you want. Getting bundled will drop the price of internet but will overall cost you more for the cable you didn't want in the first place.

Yes there are 6 month deals but if you read the fine print, generally, most of them are for new customers only. There is also a deals page for current customers http://www.comcast.com/internet-service.html

If you scroll down a tiny bit before first offer you will see Existing Customer?See Offers
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Last edited by Aitrus May 20, 2014 at 01:16 PM.
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#12
For those that care to get a lower rate as an existing customer I've gone through this multiple times over the past 7 years (Comcast is a monopoly in my area, there is no other option other than DSL). NOTE: You must be an existing customer AND you cannot be in the first 6 months of "promo/intro pricing."

First, the chat system can no longer offer you a lower rate. They used to be able to do this, but now they turf you to the phone support.

When you call in there is no quick way to get to the right department. You will need to talk to someone and ask to be transferred (the first person is only there to get you off the phone - don't waste your time, ask immediately for a transfer). What you are looking for is "Customer Loyalty Department" or if that fails ask for the "Customer Retention Department."

This department has limited hours (surprise!) Monday Friday: 8AM to 9PM & Saturday: 8AM to 1PM

By this point you've probably been on the phone 30+ minutes (mostly on hold).

Once you're connected explain you're looking for any deal that can be applied to an existing account. Be straight with them and polite and they can usually help you out. I've done this roughly every 7 months for the past 7 years. Any time I notice my bill jumps I call in and they "find a new deal" for me.

-----

Past and current deals

39.99 / Month for 6 months for the 25/10 speeds
35.99 / Month for 6 months for the 25/10 speeds
39.99 / Month for 6 months for the 50/20 speeds

45.99 / Month for 12 months for the 50/20 speed (current deal I just started 04/2014)

When agreeing to any prices, deals, etc. make sure you ask for an email confirmation of what you're agreeing to. Trust me, you'll want that proof 3 months later when pricing randomly changes again.
------

YMMV - deals aren't always the same across all regions / areas. As always, be nice. They will try to sell you their "starter package" which is 39.99 per Month with no rate hikes, ever. This is their 3/0.768 speed which is a joke.

Yes, you will be forced to be on hold multiple times. This is sometimes a game to see if they can get you to hang up (don't fall for it). Also, you will be forced to listen to their 2-5 minute spiel about the wonders of bundling all your services together, etc. Just listen and say no politely, they can't continue with their corporate flow chart / binder until they read through the full sales pitch.
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Last edited by willow_ve May 20, 2014 at 01:45 PM.
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#13
Quote from willow_ve View Post :
For those that care to get a lower rate as an existing customer I've gone through this multiple times over the past 7 years (Comcast is a monopoly in my area, there is no other option other than DSL). NOTE: You must be an existing customer AND you cannot be in the first 6 months of "promo/intro pricing."

First, the chat system can no longer offer you a lower rate. They used to be able to do this, but now they turf you to the phone support.

When you call in there is no quick way to get to the right department. You will need to talk to someone and ask to be transferred (the first person is only there to get you off the phone - don't waste your time, ask immediately for a transfer). What you are looking for is "Customer Loyalty Department" or if that fails ask for the "Customer Retention Department."

This department has limited hours (surprise!) Monday Friday: 8AM to 9PM & Saturday: 8AM to 1PM

By this point you've probably been on the phone 30+ minutes (mostly on hold).

Once you're connected explain you're looking for any deal that can be applied to an existing account. Be straight with them and polite and they can usually help you out. I've done this roughly every 7 months for the past 7 years. Any time I notice my bill jumps I call in and they "find a new deal" for me.

-----

Past and current deals

39.99 / Month for 6 months for the 25/10 speeds
35.99 / Month for 6 months for the 25/10 speeds
39.99 / Month for 6 months for the 50/20 speeds

45.99 / Month for 12 months for the 50/20 speed (current deal I just started 04/2014)

When agreeing to any prices, deals, etc. make sure you ask for an email confirmation of what you're agreeing to. Trust me, you'll want that proof 3 months later when pricing randomly changes again.
------

YMMV - deals aren't always the same across all regions / areas. As always, be nice. They will try to sell you their "starter package" which is 39.99 per Month with no rate hikes, ever. This is their 3/0.768 speed which is a joke.

Yes, you will be forced to be on hold multiple times. This is sometimes a game to see if they can get you to hang up (don't fall for it). Also, you will be forced to listen to their 2-5 minute spiel about the wonders of bundling all your services together, etc. Just listen and say no politely, they can't continue with their corporate flow chart / binder until they read through the full sales pitch.
Thank you.
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#14
Quote from Mack7mle View Post :
yes I was told wrong.....for the 2+ years I been putting up with this crap. Just got off the phone & was told exactly what you all have been telling me (internet w/o tv). got them to admit that it wasn't always that way. Couldn't get the Blast internet at the price you posted (that was for new customers) but got it for $10 less than it's being offered for current customers.
Do you have a local comcast store in your area? The reason I ask is because I ALWAYS go to the local store over calling the customer service reps. The local store associates have more flexibility and more options for promotions and discounts. My local associate even "switched" our service from myself to my wife's name this last go around so we could get in on the new customer promotions. I don't think they are technically supposed to do this but they did and it worked like a charm. On top of that they threw in all the premium channels and blast internet for 6 months, and upgraded me to the new X1 box using a workaround that got around the "triple play only" requirement for X1 (I have double play).

Needless to say, I always go into the physical store now for my problems because I always leave there with more than I walked in with...
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#15
Comcast signed an agreement with the FCC that they must offer Internet only service. I can look if up exactly, but I think their agreement is that they must offer Internet-only of 6 Mbps for $39.99/month. It was part of a deal they agreed to in order to get approval to acquire NBC/Universal.
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