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Bank of America Privacy Assist - FULL Refund for YEARS of Service

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What's up guys. This is my first Slickdeal and I hope it's considered a Slickdeal; I really felt it was.

For those of you that have Bank of America's Privacy Assist credit monitoring service, be aware that they recently had a massive lawsuit against them that is forcing them to refund $700M+ to Privacy Assist customers. Note: If you have ever had any of their other "credit monitoring" services, you should be eligible for a refund as well.

I found this out last night when I decided to cancel the service (I was looking for ways to save $10/month here and there) and Google'd for their number.

Canceling was very easy and all I did was mention that I read about a recent lawsuit filed against them and asked if I was entitled to any refund. The kind lady informed me that I would be refunded for my full 74 months of service ($12.99/month, $961.26 total refund). It hasn't hit my account yet but I was in shock.

1.800.516.9561
(Monday through Friday 8:00 a.m. - 11:00 p.m., and Saturdays 9:00 a.m. - 6:00 p.m. Eastern)

Bank of America Privacy Assist Customer Service
P.O. Box 220510
Chantilly, VA 20153-0510

Lawsuit article: http://www.latimes.com/business/l...story.html
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Last Edited by getevlcted July 30, 2014 at 09:32 AM
Just some info for SD members
There are many class suits that may you have missed out on if you did not know about them.
BOA has about 4.
Some I have been compensated for: Naked Juice, Kashi Cereal, TurboTax, Honeywell, Popchips, Traders Joe's, Emergen-C....
There are 100's of others going on.
I have got checks from these as well as many free products. (Like 16 bags of Alexia French Fries)
Some suit do not require any proof of purchase, some pay out better with proof.
I am signed up with a site (I have no affiliation, they have no referral program, just info for you guys)
IMO: Just found it to be the best and they seem to stay on top of every suit going on.
Sign up and get email updates of all current class suits.
You won't regret spending the time searching the site.
There is money in them dar classy suits!
Linky [topclassactions.com]

^^^ This website displayed my password in plaintext over html :[

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This comment has been rated as unhelpful by Slickdeals users
Joined Feb 2016
SAAAAVE
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#106
I was unaware I was being charged for Privacy Assist, which is what led me to this post. I got a refund! I had to call a couple times and get bounced back and forth, in which they pretended not to have ever heard of such a lawsuit, said I wasn't one of the customers impacted and it was for something else, and a bunch of other BS. After reading the article to them, and telling them that is exactly my situation and the Consumer Financial Protection Bureau is stating I'm entitled to a refund, they backed off the playing stupid act, transferred me to Privacy Assist, and I received my full refund, which was well over a grand.

Thank you OP, I tried to rep you for this, but post is too old. You sincerely changed people's live with this one. Thank you so much!
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Last edited by stabyourface February 28, 2017 at 05:12 PM.
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Joined Dec 2016
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#107
just happened to come across this while searching for the number to cancel the service...called and got a full refund for the last 100 months! thanksss!
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