Direct TV issue; HBO Content Protection ERROR and HDMI Cable issue
My parents are having some problems with their DirectTV service.
Here is some background information.
The DirectTV box is connected to an LG Home Theater Receiver via HDMI. That receiver is then connected via HDMI to a 55" RCA LED TV.
Anytime they try to watch HBO programming (I believe channel 501-510) the following error message pops up on a black TV screen:
Quote :"Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program".
This has only been happening the past month or so. They have had the DirecTV service for about a year and never had any issues.
For time time being we have found a work around. Their is a Resolution input on the actual physical DirectTV box that cycles between 4 resolutions. I believe they are 480/720/1080i/1080p
The RCA TV is a 1080 budget HD TV. If we cycle through the resolution settings on the actual DirectTV box eventually it will settle on one and we'll get the HBO picture to display correctly.
When the power is shutdown to the hardware and then powered back on we have to repeat the process.
They don't have this problem with any other channels and I find it ridiculous that the only provided solution is to replace the HDMI cable with component cables. As is, the setup is hard to get to and a year or so ago when I bought them this TV I pulled everything away and painstakingly wired and decluttered all the cables. I really don't feel like pulling out the setup and replacing the HDMI cable with component cables (lesser technology) to see if it fixes the problem.
A quick google search shows this is a common problem but I couldn't find a concrete solution.
Has anyone else experience this?
Thanks for the responses