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Verizon Phone on Cricket Wireless ... can't access voicemail.

mickey513 548 39 November 17, 2015 at 08:59 PM
Switch a Verizon 4G LTE phone over to Cricket Wireless. I got everything to work on Cricket except I can't access my voicemail on Cricket. Every time I press "1" to access voice message on Cricket, it says:

"We couldn't connect that call"

8 Comments

1

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#2
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
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#3
jkee stole my thunderRoll Eyes (Sarcastic)
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#4
Quote from mickey513 View Post :
Switch a Verizon 4G LTE phone over to Cricket Wireless. I got everything to work on Cricket except I can't access my voicemail on Cricket. Every time I press "1" to access voice message on Cricket, it says:

"We couldn't connect that call"
Quote from jkee View Post :
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
Just quoting so OP sees that the solution is available.
The visual voicemail app on Cricket is a lifesaver (now if they would only allow 3rd party visual voicemail apps we would be golden).
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#5
Galaxy S3 enter settings. Go to CALL then VOICEMAIL SETTINGS. Change the number from *86 to your cricket number. Remember to insert the 1 and area code. Just worked for me. Happy Thanksgiving
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#6
Thank you Nevilh. It worked on my S5.
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#7
Thank you Nevilh. in 45 minutes cricket support couldn't figure this out.
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#8
Thanks!!! Been trying to figure this out on my Verizon Prepaid Galaxy S4 I have on Cricket. Just wish there was a way to get LTE working!!!!
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#9
Quote from jkee View Post :
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
I just learned something. THANKS!
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