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Verizon Phone on Cricket Wireless ... can't access voicemail.

589 39 November 17, 2015 at 08:59 PM
Switch a Verizon 4G LTE phone over to Cricket Wireless. I got everything to work on Cricket except I can't access my voicemail on Cricket. Every time I press "1" to access voice message on Cricket, it says:

"We couldn't connect that call"

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#2
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
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#3
jkee stole my thunderRoll Eyes (Sarcastic)
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#4
Quote from mickey513
:
Switch a Verizon 4G LTE phone over to Cricket Wireless. I got everything to work on Cricket except I can't access my voicemail on Cricket. Every time I press "1" to access voice message on Cricket, it says:

"We couldn't connect that call"
Quote from jkee
:
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
Just quoting so OP sees that the solution is available.
The visual voicemail app on Cricket is a lifesaver (now if they would only allow 3rd party visual voicemail apps we would be golden).
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After ordering a deal immediately delete your deal alert. You got your item; you don't want it shipped with a side of remorse.
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Our community has rated this post as helpful. If you agree, why not rep nevilh?
#5
Galaxy S3 enter settings. Go to CALL then VOICEMAIL SETTINGS. Change the number from *86 to your cricket number. Remember to insert the 1 and area code. Just worked for me. Happy Thanksgiving
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#6
Thank you Nevilh. It worked on my S5.
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Thank you Nevilh. in 45 minutes cricket support couldn't figure this out.
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#8
Thanks!!! Been trying to figure this out on my Verizon Prepaid Galaxy S4 I have on Cricket. Just wish there was a way to get LTE working!!!!
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#9
Quote from jkee
:
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
I just learned something. THANKS!
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#10
Quote from nevilh
:
Galaxy S3 enter settings. Go to CALL then VOICEMAIL SETTINGS. Change the number from *86 to your cricket number. Remember to insert the 1 and area code. Just worked for me. Happy Thanksgiving
Signed up for a Slickdeals account, just to say: You sir, are the man. Works now. TY
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#11
So its April 17 2018, some time since your original answer and it still works on Samsung Note 4 with Cricket. Cricket should pay you for the answer since they themselves do not still know how to fix this issue!
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#12
Quote from DaveB9524
:
Signed up for a Slickdeals account, just to say: You sir, are the man. Works now. TY
Ok this is awesome also works on galaxy s9.......I think from now on I'll ask google for help these people on here seem to be smarter than the ones that work in a retailer store! Jus saying
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