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Verizon Phone on Cricket Wireless ... can't access voicemail.

587 39 November 17, 2015 at 07:59 PM
Switch a Verizon 4G LTE phone over to Cricket Wireless. I got everything to work on Cricket except I can't access my voicemail on Cricket. Every time I press "1" to access voice message on Cricket, it says:

"We couldn't connect that call"

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#2
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
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#3
jkee stole my thunderRoll Eyes (Sarcastic)
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#4
Quote from mickey513
:
Switch a Verizon 4G LTE phone over to Cricket Wireless. I got everything to work on Cricket except I can't access my voicemail on Cricket. Every time I press "1" to access voice message on Cricket, it says:

"We couldn't connect that call"
Quote from jkee
:
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
Just quoting so OP sees that the solution is available.
The visual voicemail app on Cricket is a lifesaver (now if they would only allow 3rd party visual voicemail apps we would be golden).
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After ordering a deal immediately delete your deal alert. You got your item; you don't want it shipped with a side of remorse.
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Our community has rated this post as helpful. If you agree, why not rep nevilh?
#5
Galaxy S3 enter settings. Go to CALL then VOICEMAIL SETTINGS. Change the number from *86 to your cricket number. Remember to insert the 1 and area code. Just worked for me. Happy Thanksgiving
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#6
Thank you Nevilh. It worked on my S5.
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#7
Thank you Nevilh. in 45 minutes cricket support couldn't figure this out.
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#8
Thanks!!! Been trying to figure this out on my Verizon Prepaid Galaxy S4 I have on Cricket. Just wish there was a way to get LTE working!!!!
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#9
Quote from jkee
:
Try the Cricket visual voicemail app: https://play.google.com/store/app....vvm&hl=en

The VZW phone is programmed for verizon's voicemail access number, you need to switch it to cricket's / your account's voicemail access number. You'll have to call cricket to get your voicemail access number, you could also go into a cricket store, but the quality of help is highly variable. There's a slight chance a vzw phone won't let you change the voicemail number.
https://support.google.com/nexus/...n#settings
I just learned something. THANKS!
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#10
Quote from nevilh
:
Galaxy S3 enter settings. Go to CALL then VOICEMAIL SETTINGS. Change the number from *86 to your cricket number. Remember to insert the 1 and area code. Just worked for me. Happy Thanksgiving
Signed up for a Slickdeals account, just to say: You sir, are the man. Works now. TY
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#11
So its April 17 2018, some time since your original answer and it still works on Samsung Note 4 with Cricket. Cricket should pay you for the answer since they themselves do not still know how to fix this issue!
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