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Port/Transfer Comcast Landline Phone Number to other service

fallbreak 320 42 December 30, 2015 at 02:13 PM
I downgraded yesterday from a Comcast Triple-Play package to a Double-Play and got rid of my phone line.

I read today that it is possible to actually keep the phone number and port/transfer to a cell phone and/or VOIP service like Google Voice, etc..

1) any instructions how to do this?
2) since I cancelled my phone line yesterday, am I too late to do this?

Thanks in advance!

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#2
Quote from fallbreak View Post :
I downgraded yesterday from a Comcast Triple-Play package to a Double-Play and got rid of my phone line.

I read today that it is possible to actually keep the phone number and port/transfer to a cell phone and/or VOIP service like Google Voice, etc..

1) any instructions how to do this?
2) since I cancelled my phone line yesterday, am I too late to do this?

Thanks in advance!
You could easily do this if comcast can restore your landline service with your old number...transferring to google voice is a bit more labor intensive as you need to transfer to mobile provider first.
First thing you need to do is contact comcast ASAP and ask for your line back. If they can still restore service with your old number, have them restore it, then proceed with a port to any other service your wish.
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#3
Quote from fenderman View Post :
You could easily do this if comcast can restore your landline service with your old number...transferring to google voice is a bit more labor intensive as you need to transfer to mobile provider first.
First thing you need to do is contact comcast ASAP and ask for your line back. If they can still restore service with your old number, have them restore it, then proceed with a port to any other service your wish.
Thanks so much. I chatted with the rep and they are holding my old number to port with the Comcast phone department. Will have to call them during business hours tomorrow.

I got a $15 pre-paid T-Mobile cell phone to port the number to. That should work before i port it to GV from there, right?
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#4
Given that you already canceled service and have them supposedly holding the phone number I'd recommend initiating the port ASAP. Porting to prepaid cell is fine, just a t-mobile sim card would have been enough. It's transitioning to a paid service very soon ($18/yr), but ring.to is an alternative to google voice.
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#5
I suggest you actually have your line reactivated with comcast. This will ensure you retain your number. Their reps know nothing and are full of BS. You may lose the number .Once your line is reactivated THEN initiate the port.
I dont have comcast but I was helping a friend with swapping a rented modem for an arris modem. In the span of one month here is what happened.
1) I self activated the new modem online. Everything was fine. As soon as they got the old modem, they deleted the new one from the account and re-provisioned the OLD modem. When I called them, they insisted that the arris 822g was not on their approved list and could not be used. I pointed out that it has been working for two weeks and had to point the rep to the comcast page that lists it as approved. They had to jump through hoops to get it working.
2) Last week, cable cuts out. Friend calls comcast, they tell her the modem is bad and she needs to come down and get a modem from their service center. I call, turns out there is an outage in the area - sure enough there is a crew working a block away. Service was up and running in a few hours.
Bottom line is dont trust them, they are clueless.
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#6
Quote from fenderman View Post :
I suggest you actually have your line reactivated with comcast. This will ensure you retain your number. Their reps know nothing and are full of BS. You may lose the number .Once your line is reactivated THEN initiate the port.
I dont have comcast but I was helping a friend with swapping a rented modem for an arris modem. In the span of one month here is what happened.
1) I self activated the new modem online. Everything was fine. As soon as they got the old modem, they deleted the new one from the account and re-provisioned the OLD modem. When I called them, they insisted that the arris 822g was not on their approved list and could not be used. I pointed out that it has been working for two weeks and had to point the rep to the comcast page that lists it as approved. They had to jump through hoops to get it working.
2) Last week, cable cuts out. Friend calls comcast, they tell her the modem is bad and she needs to come down and get a modem from their service center. I call, turns out there is an outage in the area - sure enough there is a crew working a block away. Service was up and running in a few hours.
Bottom line is dont trust them, they are clueless.
Thank you. I did just that (add the line back to my account). But it took 4h+ on the phone and 3 different reps/departments. Yikes. No off to the porting itself.... Is Ooma still the one to get?
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#7
Quote from fallbreak View Post :
Thank you. I did just that (add the line back to my account). But it took 4h+ on the phone and 3 different reps/departments. Yikes. No off to the porting itself.... Is Ooma still the one to get?
Ooma works well but its more expensive than google voice (with obihai device)...and there is the monthly taxes which are about 4-5 dollars. if you want something easy to setup ooma is the way to go....
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#8
Ooma works really well and the phone app they have is really nice I made VOIP calls using the Ooma app when I was on a cruise in the middle of the Atlantic and it sounded better than a cell call made locally.
You will save a ton with Ooma why go that much cheaper and lose features? I pay Ooma premier for 10 bucks a month and about 6 in taxes so call it 16.00 per month most home phones cost over 30 bucks with taxes so you will save 240.00 a year and have more features than you had before.

With Ooma the box has voicemail built in and you can hear who is calling a little more user friendly for families in my opinion.
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