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There are sellers on eBay that will unlock the phone. They will ask for the IMEI number (not the ICCID number). The IMEI number can be found on the sticker on the box or on the metal backside of the phone towards the bottom.
DO NOT TURN ON THE PHONE BEFORE IT IS UNLOCKED!
HERE ARE SOME SELLERS WHO WILL UNLOCK THE PHONE & WITH GOOD FEEDBACK & if they can't do it, you can get a refund.
The 1st seller charging $18.50 claims to be able to unlock a Virgin Mobile iPhone 5S. No idea as to how reliable any of these eBay sellers are on unlocking the Virgin Mobile phones, but definitely worth trying since they will refund (and if they refuse just file Paypal/eBay dispute).
THE EBAY SELLERS WILL SAY YOU CAN FIND THE IMEI # (TO UNLOCK) IN THE PHONE'S SETTINGS.
DON'T DO THAT/DON'T TURN ON THE PHONE.
FIND THE IMEI # ON THE iPhone BOX OR IF YOU CANT FIND IT ON THE METAL BACKSIDE HERE SO THAT YOU DON'T TURN ON THE PHONE!!!
WARNING: THE IMEI # ON THE BOX HAS 14 DIGITS BUT THE SELLERS MAY SAY IT NEEDS 15 DIGITS. THERE ARE 15 DIGITS ENGRAVED ON THE METAL BACK OF THE PHONE SO YOU MAY HAVE TO OPEN THE BOX TO TRY THE UNLOCK.
Once the phone has been unlocked AND put on Ringplus, then you can turn the phone on. The reason why you still want to put it on RingPlus first even after an eBay seller unlocks it is that you may not be 100% sure that it is unlocked, but at least you'll let the iPhone be associated with RingPlus & not Virgin Mobile.
A) $19.99 – http://www.ebay.com/itm/Official-...1716807902
B) $23.99 – http://www.ebay.com/itm/Virgin-Bo...2055586227
C) $19.95 (One person has indicated this seller may have successfully unlocked, but not sure) http://www.ebay.com/itm/Official-UNLOCK-SERVICE-Boost-Virgin-USA-iPhone-5c-5s-6-6-6s-6s-Clean-Imei-/331716829691
D) $19.99 – http://www.ebay.com/itm/CLEAN-IME...182255880
G) $32.55 (CONFIRMED UNLOCK WITH THIS SELLER) – http://www.ebay.com/itm/VIRGIN-MO...1784152956
If you don't care about ATT/T-Mobile/Verizon & International Usage, then you don't need to unlock – just activate on RingPlus before turning on the phone. However, if you ever want to use on any of these networks, it's much cheaper to unlock the phone before it has been associated with a network (usually the unlocks before it's been activated are around $20 or so, but prices seem to be $50 and higher once its been registered to a network.)
Ringplus will ask for an MEID # OR ICCID Number but it's important to use the ICCID Number because that's what enables Sprint LTE (faster speeds). So try the ICCID number that is on the sim card that is inside the phone or on a card that looks like this . Type this number into the Ringplus website settings before turning on the phone for the first time.
Note: When you receive the package, you either may or may not receive an ICCID Card right away. I spoke to Virgin Mobile & they said the sim card with the necessary ICCD number for RingPlus would be in the iPhone 5S. It won't be shipped in a separate package. If it came with the sim card, then the ICCID number is printed on the sim card, so you will need to remove the sim card from the iPhone 5S using a pin or paper clip. If there's no sim card, & Virgin Mobile doesn't mail one, then you may have to get one from the Apple Store or Sprint Store perhaps hopefully for free (YMMV since Sprint stores only are supposed to give to Sprint customers – but just say something like Virgin Mobile said to get a sim card from Sprint). Then look at what the ICCID number says & enter it on the RingPlus website... Just don't turn on the phone at any point during this time.
NOTE: UNLOCK SERVICE is OPTIONAL FOR RINGPLUS, but if you ever want to switch to a GSM Network like T-Mobile/AT&T OR CDMA Verizon, it will cost around $50 or more since it's apparently harder to unlock the iPhone after it's been activated to a network. It is cheaper to unlock fully first (~$20), then use Ringplus.