Slickdeals Saves U! Vote for our Slickdeals scholarship finalists! Learn More
Forum Thread

Western Digital "Complete Drive Test" Failed?

roykirk1 737 166 January 17, 2016 at 11:02 AM

Just got a new Western Digital My Book 5 TB External HD. It passed the Smart Status check and the Quick Drive test. But failed the Complete Drive Test. No reason(s) given however...

Should I ... return the drive? I probably should, but it would be a PITA, esp since my son got a hold of the packaging and ripped it apart. ugh.



Sign up for a Slickdeals account to remove this ad.

Joined Sep 2006
L10: Grand Master
10,118 Posts
1,278 Reputation
I never trust a new drive until it passes all diagnostics for 3-5 days in a row.

Try HDDscan, which reports marginal sectors as well as completely bad ones, but it also reports a lot of false positives.
Reply Helpful Comment? 0 0
SMART only shows confirmed bad sectors, can be lots bad sector but SMART still good.

complete test is quite accurate, you either isolate/remap the bad, or RMA
Reply Helpful Comment? 0 0
Joined Aug 2005
L10: Grand Master
12,885 Posts
4,857 Reputation
Yes I would return it. I bought 5 or 6 drives for work one time. Half the drives failed the test. Amazon replaced them all with no real trouble. Not sure where you bought it but use the packaging from the replacement for the returned drive?
Reply Helpful Comment? 0 0
Vague questions receive vague answers . . . . . .
Page 1 of 1
Join the Conversation
Add a Comment
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard