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Quote :When HEB is having a Buy xx Get yy FREE, you may use a Coupon on the Item xx (the one you have to purchase in order to get the other Item(s) Free) but you CANNOT use a coupon on Item yy. HEB's yellow In-Store coupons are indeed Manufacturer Coupons, so when they scan the Yellow In-Store coupon to make one of your items free that coupon slot has already been taken and any other coupons you may try and use on the Free item will beep.
Quote :HEB's Policy on Internet Coupons thanks to easydoesit:
Here is the HEB coupon policy that my cousin received back from HEB:
Dear H-E-B Customer Relations:
Hello and thank you for contacting us at our H-E-B Web Site. We always appreciate hearing from our Friends and Customers.
Thank you for sharing your concerns regarding H-E-B accepting internet coupons. Our stores can accept internet coupons; however, they must have a clear bar code that scans for the correct amount, as this is how we determine that they are valid. There is a maximum dollar value of $10 and a limit of two of the same internet coupon. We do not accept free item internet coupons, to include buy one get one free offers, due to fraud in this area, and all internet coupons must scan to be accepted. This is not to say that all coupons found online are valid. Some times what a customer thinks is a coupon is nothing more than a statement from a supplier with a cost listed on it and this is not redeemable. Additionally, many coupons found online are for a specific participating retailer. These coupons would not be redeemable at H-E-B.
H-E-B is proud to serve you as our Customer and we will look forward to all future opportunities we may have to serve you. We genuinely value your comments and your business. As we strive to deliver superior Customer Service, we encourage you to continue letting us know how we can serve you better.
Customer Relations Specialist
H-E-B Grocery Company