Last Edited by dogsstyle1
July 27, 2016
How does the fuel program work?
The fuel program allows you to receive savings of up to $1 off per gallon on fuel purchases at Kroger and 10¢ off per gallon at participating Shell Stations. You may redeem 100 fuel points at participating Shell Stations for a 10¢ off per gallon savings. And you may redeem up to 1,000 fuel points in a single fill-up at Kroger. For each increment of 100 fuel points redeemed at Kroger, 10¢ off per gallon will be awarded. Program discount is good for one purchase of fuel, up to 35 gallons. Credit and debit card fraud prevention policies may limit transaction at the dispenser. Offer cannot be combined with any other discounts.
100 fuel points = 10¢ off per gallon of fuel for 1 fill-up at participating Shell Stations.
100 fuel points = 10¢ off per gallon of fuel for 1 fill-up at Kroger.
200 fuel points = 20¢ off per gallon of fuel for 1 fill-up at Kroger.
1,000 fuel points = $1 off per gallon of fuel for 1 fill-up at Kroger.
How do I earn fuel points?
There are three easy ways to earn fuel points in Kroger stores every day:
Spending on Groceries (normal exclusions apply): $1 in Groceries = 1 fuel point.
Double fuel points for Gift Card purchases (normal exclusions apply). For example, $25 in Gift Cards = 50 fuel points.
Non-federally funded Prescriptions: 1 Prescription = 50 fuel points. a. As of August 1, 2012, federally funded Prescriptions earn 1 point for every $1 of your out-of-pocket costs for new, transferred and refilled Prescriptions.
Do Gift Card purchases count toward fuel points?
Yes. Gift Card purchases count 2X toward your fuel points monthly balance, with the exception of Kroger and Kroger Family of Stores Gift Cards, Green Dot prepaid reloadable products, MoneyPaks, American Express Variable Load Gift Cards, Visa Variable Load Gift Cards, and MasterCard Variable Load Gift Cards. Browse our Gift Card Mall.
Is there a limit to how many fuel points I can earn?
No, there is not a limit on the number of fuel points you can earn.
How do I use my fuel points at a Kroger fuel pump?
To use your points at a Kroger fuel center, simply scan your Plus Card under the card scan or key in your Alt-Id on the key pad. After presenting form of payment, you will be prompted to how you would like your discount applied if you have more than 100 points in either this month's balance or last month's balance.
How does the process at the Shell pump work?
If paying inside, see cashier BEFORE inserting your Kroger Plus Card.
BEFORE you insert your payment card, follow the screen prompts to initiate the Kroger discount process.
Insert your Kroger Plus Card, or manually enter your alternate ID or your Kroger Plus Card number found on the back of your Kroger Plus Card, your 1-2-3 REWARDS® Visa® Card or key fob.
Select your form of payment and fuel grade.
Save up to 10¢ off per gallon up to a maximum of 35 gallons of fuel on a single purchase. Credit and debit card fraud prevention policies may limit transactions at the dispenser.
I scan my Kroger Plus Card at Kroger stores. Why can't I scan it at Shell Stations?
Shell Stations fuel dispensers don't have scanning technology. To get the discount, either insert your large Kroger Plus Card or enter your number found on the back of your card or key fob. You can also enter your alternate ID. Remember, your alternate ID and/or phone number must be registered with Kroger in order for them to work properly.
Can I choose not to use my discount at the fuel pump?
Yes. Here's how you can save your discount for later.
At Shell Stations - If you do not want to use your savings at the fuel pump, do not insert your Kroger Plus Card when purchasing fuel.
At Kroger - Select option 3 when prompted for discount options at the pump, and your fuel points will remain on your Kroger Plus Card for future use.
Can I choose my discount at Shell Stations?
No. At participating Shell Stations you can only use 100 fuel points at a time.
Can I choose to use part of my points at the Kroger fuel pump?
At Kroger Fuel Centers, to use a piece of your discount, simply select option 2 (CHANGE AMT) and enter in the amount you wish to use today. Points will come from your prior month's earnings first if the balance is greater than 100 and the amount entered is available. Otherwise the amount will come from what you have accumulated for this month.
How long do I have to use my fuel points?
Fuel points earned in a given month are available for use through the end of the following calendar month. Points do not combine across months. When filling up at a Kroger Fuel Center, you'll always be offered the biggest discount available, based on each month's fuel point totals available in your account. For example, if you have 200 unredeemed fuel points from January and 300 fuel points in February, the 30¢ per gallon discount from February will be offered on your next fill-up. The 20¢ per gallon discount from January will be available through the end of February. At participating Shell Stations you will only be offered 10¢ off per gallon and redeem 100 fuel points.
Can I choose to use my older points first?
At Kroger Fuel Centers, to use point amounts greater than 100 from prior month's fuel total, simply select option 2 (CHANGE AMT) when prompted. Enter in an amount equal to or lower than your prior month's total (savings amount displayed will be greatest amount you can save when filling up). For example, if you have 200 unredeemed fuel points from January and 300 fuel points in February, the display will show that you can save 30¢ per gallon. However, if you change the amount to 20¢, these will come from your January total, leaving you 300 points from your February total. Amounts will come from prior month's total first if available. Amounts entered greater than what is available will round down, taking the highest amount.
Is there a limit to how many fuel points a Customer can redeem at once?
There is a limit of 100 fuel points that can be redeemed in a single fuel fill-up at participating Shell Stations. However, up to 1,000 fuel points can be redeemed for up to $1 off per gallon at Kroger Fuel Centers in a single transaction. Fuel savings are limited to a single purchase of up to 35 gallons of fuel. Credit and debit card fraud prevention policies may limit transactions at the dispenser. Offer can't be combined with any other discounts.
Do I receive additional fuel savings with the 1-2-3 REWARDS® Visa® Card?
Yes. At Kroger Fuel Centers, new cardholders will receive an additional 25¢ per gallon for the first 3 months after approval, for every fill-up, when redeeming at least 100 fuel points and paying with the 1-2-3 REWARDS® Visa® Card*.. After the first 3 months, 1-2-3 REWARDS® Visa® Card cardholders will receive an extra 5¢ per gallon when redeeming 100 or more fuel points and paying with the 1-2-3 REWARDS® Visa® Card.
Does the 1-2-3 REWARDS® Visa® Card give additional discounts on fuel at Shell Stations?
You can pay with your 1-2-3 REWARDS® Visa® Card. However, the extra 5¢ per gallon is only available at Kroger Fuel Centers when redeeming points and paying with 1-2-3 REWARDS® Visa® Card. To redeem points for fuel savings at Shell Stations, card holders can enter the card number on the back of their 1-2-3 REWARDS® Visa® Card.
How do I keep track of my fuel points?
Your current fuel points balance is located at the bottom of your Kroger receipt. You may also check your points balance on our website or on the Kroger mobile app for your iPhone or Android device by registering your Kroger Plus Card number.
Where is this program running?
To find your nearest redemption location, visit our store locator, or for a current list of participating Shell Stations in your area call 1-888-GO-SHELL (1-888-467-4355) and press "0" to speak with a Shell representative.
For more information, feel free to call the Kroger Customer Help Desk at 800-KROGERS (800-576-4377).
Rules of the Road.
Only purchases of eligible items made with your Kroger Plus Card or 1-2-3 REWARDS® Visa® Card from the Kroger Family of Stores are eligible for points. *Gift Cards have no value until activated. Only purchases made with your loyalty card from The Kroger Co. Family of Stores or 1-2-3 REWARDS® Visa® are eligible. Excludes The Kroger Co. Family of Stores gift cards, Green Dot® prepaid reloadable products, MoneyPaks® and American Express® Variable Load, Visa® Variable Load, 1-2-3 REWARDS® Reloadable Visa® Prepaid Debit Card and MasterCard® Variable Load gift cards. See gift cards for details, terms, conditions and (if applicable) fees. Product and offer may not be available in all states. Excludes alcohol, tobacco, money orders, postage stamps, gift cards/certificates, lottery, promotional tickets, fluid milk, milk products, CRV tax and pharmacy purchases. The program can be modified or discontinued at any time without notice. Fuel redemption offer is for one purchase of fuel not to exceed 35 gallons, subject to credit and debit card fraud prevention limits on the amount of purchase. Selling or purchasing fuel points is prohibited. Fuel redemption offer cannot be combined with any other discounts. No discounts to dealers, wholesalers or fleet programs. No cash back. Not valid where prohibited by law. We may suspend or remove you from the fuel program due to violation of these terms or because of fraudulent activity or suspected fraudulent activity. The Creditor and issuer of the 1-2-3 REWARDS® Visa® Card is U.S. Bank National Association, pursuant to a license from Visa U.S.A Inc. All trademarks are property of their respective owner.