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Urgent!!! Can't Sync FitBit! Help!!!

Godsgirl777 17 10 September 1, 2016 at 07:53 PM
I have a Fitbit Zip but can't get it to sync with my laptop or Android Phone. When I try through the Bluetooth on my phone it doesn't see it. When I try on Bluetooth on my laptop it sees it but when I click pair it says make sure the device is discoverable. PLEASE HELP!!!!! ConfusedConfusedConfusedConfusedConfused

I have a Blue Studio 5.5 with Android Version 4.2.
I have a HP Stream 2000 notebook with Windows 8 and Bluetooth 4.0



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Urgent? really?
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Quote from Godsgirl777 View Post :
I have a Blue Studio 5.5 with Android Version 4.2.
I'd bet using a device with a version of Android from 4 years ago is part of the problem.

I suggest you google "how to make fitbit discoverable bluetooth"
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Contact Fitbit support?
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Quote from fenderman View Post :
Urgent? really?
i would assume any request from god's girl is urgent....
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I have intermittent issues with my FB but they tend to ONLY be with my Android (Note4) - I also have an IP6 (work) which never seems to have issues.

Generally I find rebooting the device fixes the problem - and to never bother to pair the FB via BT. IOW, I just open the app and let it figure it out, I don't try to pair to the FB via the BT menu. I find that creates issues.
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Check the list of supported phones for the Fitbit. It is an oddly short list that does not support all phones. An old Android version would not help the situation either.

They usually come with a USB Bluetooth dongle to PC syncing, have you tried that yet?
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