Quote :If you were to open a new account, the same will result and it will also be closed. In the event that you attempt to do so, we will not accept the return of any additional orders, nor will we issue further refunds in connection with any future orders. We appreciate your cooperation in refraining from using our web site.
Quote :Amazon's secretive internal "concession incident" policy is not explicitly stated in their terms of service. This allows Amazon to perpetuate the view that concession incidents are not tabulated and will not be used against the customer. This is misleading.
Amazon's unanticipated blacklisting has brought about their desired result. The rates of requested concession incidents have probably lowered across all of Amazon's customer databases thanks to social forums like this one. The word has gotten out. We are the unofficial spokespersons for Amazon's new policy. Amazon is broadcasting its new policies by proxy, i.e., through us.
Amazon orchestrated a psychological attack against a minority of its customers. This unexpected blacklisting has had a chilling effect. Current customers can't determine if another blacklisting will ever occur. Thus, many will do whatever it takes to not upset the powerful and unforgiving Amazon. When you're blacklisted from Amazon, you're blacklisted from Amazon Marketplace. Not being allowed to shop at Amazon Marketplace has been a big loss and disappointment for me.