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Xiaomi Mi Band 2 Heart Rate Monitor Smart Wristband $27.89 + Free Shipping

AarBee 171 199 September 9, 2016 at 03:20 PM in Smart Watches & Wearables (4) More Deals
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Last Edited by widgit September 9, 2016 at 09:31 PM
Another banggood sale item for their anniversary sale. Xioami Mi Band 2 for $27.89 []- free shipping.
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Joined Jan 2012
L4: Apprentice
388 Posts
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I like the site banggood however I never had to deal with their customer service until recently.

last month I bought the mi band 2 from them based on the front page deal. *The band came but is defective*. It won't connect to xiaomi's official app after numerous tries and following any and all suggestion from Internet.

The process of contacting banggood is not straightforward. They don't have USA phone number.

They have a form to fill out which I did several times so far. The emails to their customer service email address which was included in their order confirmation email never ever answered.

After live chat, the rep asked me to fill out online form. Here it becomes really interesting. They ask you to upload pictures and make a video which you have to upload on YouTube and then send them a link. After going thru' all jumps and hoops, finally their form would not validate the link of YouTube (it's a compulsory field) and all I get is a repeated validation error. Was not able to submit the form after numerous attempts due to stupid JavaScript validation which was WRONGLY implemented.

Eventually I was able to find a workaround and successfully submitted the form. That was 5 days back. Since then NOTHING. Absolutely NOTHING. No response. Frown

I finally had to open a dispute claim with PayPal. I am waiting for refund and should get it after couple more weeks. They means "banggood" haven't yet responded to PayPal also.

So hopefully if you decide to buy from their website, go ahead and buy. I never had issues with payment or shipping (shipping is kinda slow but it works). However don't expect to get any help from them in case if anything goes wrong. Their customer service sucks!
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Price is up to $36.49 currently
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Dude site is all in Russian. I wanted a few of these for gifts but this seems sketchy to me. Russians never do computer scams right?
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