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Should I be worried about this hard drive failing?

asleepyman 248 139 October 6, 2016 at 05:18 PM More Newegg Deals
I'm getting different reports from different S.M.A.R.T. programs about my HGST 4TB Deskstar NAS HDD (http://www.newegg.com/Product/Pro...6822145912).

Some programs say it's OK and in some it looks like it's close to failing. The drive is in installed my PC but I haven't used it yet. Just going to store video files on the drive.

Attached are screenshots from ActiveSMART, SpeedFan, HDDstatus (through SpeedFan and DiskInfo.

Should I be worried that the HDD is about to fail?

16 Comments

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#2
When in doubt, run a backup. Worry less. Smilie
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#3
You should worry that all HDDs are about to fail. Backup anyways and run it into the ground.
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#4
I would back it up asap.
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#5
I don't think I would be worried on what your showing here. As everyone said I would have a current backup just in case. It's always a good idea.

HGST has a drive fitness tool, I would run it http://www.hgst.com/de/support/ha.../downloads
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#6
Like said before, backup and you can do it to the cloud also.
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#7
The worrisome thing is that the drive (according to a couple of the images) has 5 reallocated sectors. There is a strong correlation between reallocated sectors and drive failure. There was a large study done on drive failure using the drives in Google's servers, and they found that a drive that has a reallocated sector or sectors is 14 times more likely to fail in the next 60 days than a drive with no reallocated sectors. So if it were my drive, I would replace it, even though it might work fine for a long time. As other people have already said, keep good backups. It's always best to have an offsite backup as well as a local one.
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#8
Quote from d-a View Post :
The worrisome thing is that the drive (according to a couple of the images) has 5 reallocated sectors. There is a strong correlation between reallocated sectors and drive failure. There was a large study done on drive failure using the drives in Google's servers, and they found that a drive that has a reallocated sector or sectors is 14 times more likely to fail in the next 60 days than a drive with no reallocated sectors. So if it were my drive, I would replace it, even though it might work fine for a long time. As other people have already said, keep good backups. It's always best to have an offsite backup as well as a local one.
Interesting factoid! Welcome to S-D.

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#9
but the 5 isn't, it's the raw values
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#10
Just keep track of the bad sectors ( screenshot ) to see if it increases. I have had drives with the same amount of bad sectors for years.
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#11
I love stats that say stuff like if a drive has re-allocated sectors it is more likely to fail...like saying if your car is leaking radiator fluid it is more likely to over heat. No kidding,...never would have guessed though it does not mean it will. There is obviously a reason why a drive has bad sectors and when they happen obviously it may be indicitive of a failure or head misalignment or whatever.

Either way there is nothing one can do about it except make sure you have a backup and monitor to see if the situation starts to get worse. If the bad sector counts starts to increase perioically, it is time to think about replacing it imo as an increasing bad sector count is a clasic symptom of hard drive heads going. This all assumes of course that this is a personal system without critical data on it. If it has critical data in whatver form, then replace it as it is not worth screwing around to save $100-150 dollars if the data is critical and you can't afford to lose even a days worth of changes.
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#12
Quote from repitall View Post :
Just keep track of the bad sectors ( screenshot ) to see if it increases. I have had drives with the same amount of bad sectors for years.
So have I, but drives are relatively cheap these days, and the odds are against you when bad sectors show up, so I think it would be best to back everything up and replace the drive.
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#13
Thanks for all the advice. I'm going to contact HGST and see if they can do anything for me since the drive is only 1 year old and I think it has a 3 year warranty.
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#14
Try the surface scan of HDDscan, but I don't know if it works on drives bigger than 2TB. It not only reports what sectors are bad but also which are marginal (require multiple retries). Windows overhead will cause some false positives, but as long as the exact same LBAs don't show up when the test is repeated, then the problem is not the sectors but something else, like the cable, power, bad I/O driver software, or the general condition of the drive.
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#15
My old Hitachi (now HGST, like your drive) 1T 7K1000.C with over 29,000 hours on it has some threshhold values that are identical:

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