Forum Thread

Mobile Apps briefly down today - troubleshooting tips

jeffyskate 398 62 October 14, 2016 at 04:54 PM
We experienced an issue with our DNS provided around 2PM PST today.
It is resolved, but depending on your carrier (or WiFi you are using)
it may take some time to fix itself, usually within the next 1-3
hours.

As of this moment, we have validated that Sprint, Tmobile and Verizon
are ok, however because this is geography-specific with cellular
carriers there is no guarantee this will be true for your case.

The only thing for the time being is sit tight, and try again in an hour or so.
One other option would be to reboot your device - there may be a
possibility that this will also resolve it because of device-level IP
cache.

Let me know if any of this helps - thank you and sincere apologies for the inconvenience!

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