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BMW Assist Discontinuation of Services - $300 BMW Accessories Voucher or $200 VISA Gift Card YMMV

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We have a 2011 BMW X3 and today in the mail received a notice that the BMW Assist would be discontinued at the end of the year due to "upgraded technology" Due to the inconvenience they offer 3 options:
  • $300 BMW lifestyle and accessories voucher
  • $200 VISA gift card
  • Retrofit of new technology in vehicle

The website: https://bmwassistoffer.com/sunset/vin.htm
You must enter the last 7 of your vehicle's VIN (and already have BMW Assist on the vehicle) and then schedule an appointment with a dealership to deactivate the service.

Not the slickest deal ever, but an FYI to those it can help. Works for me since I plan on trading the vehicle beginning of year anyways :-)

ACTION NEEDED AT YOUR BMW CENTER:
TECHNOLOGY DISCONTINUATION NOTICE:
Your BMW's on-board cellular technology, used for delivering numerous BMW ConnectedDrive / BMW Assist features, will no longer be supported after December 31, 2016. This will eliminate features such as SOS, BMW Assist eCall™, and Concierge Call. Because your current on-board cellular service BMW Connected Drive / BMW Assist contract is active beyond this date, we ask that you fill out the required information and submit to us.
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Created 10-27-2016 at 02:11 PM by couponcrazi
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96 Comments

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Joined Jan 2008
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#2
Got the same notice with my Infiniti SUV, but they only offered 1 year of complimentary service. However there is a cost associated with updating the Telematics Control Unit (TCU) and differs depending on age of vehicle.
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#3
never got any emails. good thing I saw this.
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#4
2013 5 Series here, site won't recognize the last 7 digits of my VIN.
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#5
I tried 2013 X5, did not recognize my request ( the last 7 digit of my Cars's VIN)
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#6
Quote from pervin_1
:
I tried 2013 X5, did not recognize my request ( the last 7 digit of my Cars's VIN)
Getting the same error. Any know how to fix this?
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#7
2012 3 series invalid vin
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#8
delete
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Last edited by X3ria October 27, 2016 at 03:55 PM.

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#9
2016 X3 here. Not working for me either
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#10
Quote from amystri
:
2013 5 Series here, site won't recognize the last 7 digits of my VIN.
Same 2016 M3. Not recognizing VIN.
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#11
Not working for my 2011 IS either.
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#12
applies to older gen BMW's... not the latest in F3x/F8x/F1x models I believe.

e9x for 3 series/M's should apply and similar gens... don't know all the codes for the X/1 -series... sorry.

for example coupes, 2007-2013 E9x coupes, 2008-2011 E90 sedans for 3 series
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Our community has rated this post as helpful. If you agree, why not rep WeeinerZ?
#13
I work for a BMW Dealership in Service...

FYI, this only applies to specific models ranging from MY2008 to MY2016.

Affected models are: E82, E88, E89, E84, E90, E91, E92, E93, F30, F25, E70, E71, E72, F10, F07, F12, F13, F06, F01, F02, F04.

The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no
longer be supported by the cellular network providers after December 31, 2016. This COMBOX and
the BMW Assist services that use its functionality will therefore no longer function after that date.
The BMW Assist functionalities affected are as follows:
= SOS/E-Call including Automatic crash notification
= Concierge Service
= Remote Service
= Teleservices

I can dig into it more deeper but the site provides the same information that I have. You will also sign a waiver when you go to your nearest BMW center for the 2 gift card options

***IF YOU WANT TO TO THE RETROFIT, DO NOT GO TO YOUR NEAREST BMW CENTER YET, CALL THEM IN ADVANCE TO SEE IF THEY CAN DO THE RETROFIT. SO FAR, FOR MY DEALERSHIP (CALIFORNIA), THE RETROFIT HAS NOT BEEN RELEASED.***
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Last edited by WeeinerZ October 27, 2016 at 05:14 PM.
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#14
No e46 love?
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#15
Quote from aznalan15
:
No e46 love?
E46 is excluded
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