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notifications not working

791 December 30, 2016 at 09:54 AM
what happened to this Android app in the past few weeks? no links open and no push notifications now

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#2
I am experiencing the same issue. I do not receive any push notifications on neither of my devices - Samsung galaxy tab A SM-T580 not rooted and LG Nexus 5 rooted, both running Android 6.0.1
This leads me to believe that this is a server issue. But who knows?
Email deal alerts do work though.
I haven't been able to fix this problem and it's been plaguing this app for a couple of months now.
Let me know when a fix is coming.

Ps: to OP, the links do open for me; are you by any chance rooted and using AdAway? Don't. This breaks a lot of the SD links.
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#3
not rooted or using ad block
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Monkey Tamperer
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#4
I've been having the notification issue for a while. I did turn off notifications at one point as I was going out of the country and wanted to minimize some stuff, but turned them back on after coming back and have never received a notification since.

I have tried clearing cache/application data and reinstalling the app and still don't receive notifications, even though they're on in my App settings and in my Android settings for the app.

Samsung Galaxy S7 Edge Duos running 6.0.1 stock rom, non-rooted.

Maybe an issue exclusively to 6.0.1 if only people with 6.0.1 have the issue.
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Boston Strong moderator
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#5
Quote from deal240
:
what happened to this Android app in the past few weeks? no links open and no push notifications now
what device are you using? it's working for me but it may help the mobile app team pin this down
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#6
galaxy s5
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#7
Nothing yet?
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#8
same here. Just switch to a new phone running 6.0.1. Before they were working fine.
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#9
Moto g4 no notifications for weeks
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#10
This topic is not receiving any loving. Is someone looking into this issue or are we on our own?
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#11
Same issue here. Not receiving notifications on my Pixel XL running 7.1.1 stock.
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Our community has rated this post as helpful. If you agree, why not rep AionDarkness?
#12
Sorry to hear you guys are having issues with getting push notifications. Here's something I would like you guys to try and do to see if it will resolve it.

Try going into More and tapping logout and then log back in. From there go back to More and tapping on settings. Now try toggling the push notification settings off and then back on.

We'll continue to look into this but hopefully this might help resolve the issue for some of you.
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#13
Quote from AionDarkness
:
Sorry to hear you guys are having issues with getting push notifications. Here's something I would like you guys to try and do to see if it will resolve it.

Try going into More and tapping logout and then log back in. From there go back to More and tapping on settings. Now try toggling the push notification settings off and then back on.

We'll continue to look into this but hopefully this might help resolve the issue for some of you.
Thank you. That worked for me.
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#14
Quote from deal240
:
galaxy s5
Quote from Alabala
:
same here. Just switch to a new phone running 6.0.1. Before they were working fine.
Quote from icoczar
:
Moto g4 no notifications for weeks
Just wanted to follow up and see if you had any luck with the suggestion that AionDarkness recommended.
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#15
Apologize for the late answer. The instructions worked me. The notifications are back!
Thank you.
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