Forum Thread

Ebay and ShipCover\carrier insurance.

4,481 1,041 January 10, 2017 at 12:20 AM
Quick question for anyone with familiarity on shipping insurances on Ebay and USPS\Fed Ex\ShipCover. I usually do not get insurance on stuff I ship unless it is very expensive. In this case though, it is only worth about $50 but is 3 glass items, so I am a bit concerned the carrier will drop\abuse it in transit (even though it is marked glass - handle with care and packaged well).

My understanding is that USPS Priority 1-3 days has $50 insurance built in. You can also get ShipCover Insurance for a nominal charge which is different than the USPS insurance. Fed-ex Smart-Post looks like it has no insurance available because it ships through a combo of the USPS and Fed-Ex? If so, makes it worthless here even though it is a couple of bucks cheaper than the USPS. Regular Fed-Ex ground is way too pricey.

So my question is which is the preferred method here of insurance, USPS or ShipCover and are there any real issues\gotchas with getting reimbursed if an item is broken in transit?

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#2
I have bought 3rd party shipping insurance from Shipsaver many times because of the low price. I have never had to make a claim though. As I understand it, it's an easier claim then with carriers directly.

I feel like with a glass item it's all going to be about packaging. A claim could get denied easily if someone said they were not packaged well. For $50 i might spend the $3-4 I would spend on insurance on better packaging?
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Vague questions receive vague answers . . . . . .
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#3
Quote from LiquidRetro
:
I have bought 3rd party shipping insurance from Shipsaver many times because of the low price. I have never had to make a claim though. As I understand it, it's an easier claim then with carriers directly.

I feel like with a glass item it's all going to be about packaging. A claim could get denied easily if someone said they were not packaged well. For $50 i might spend the $3-4 I would spend on insurance on better packaging?

It is already wrapped in bubble wrap and those air pillow shipping things are surrounding it and filling the box\empty spaces. Not worried about the packaging really. Worried that some USPS loser drops it a few times or it gets tossed around in the truck\plane.
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#4
The negative about Shipcover is that they don't reimburse shipping BUT.......I HIGHLY recommend them over USPS or FedEx insurance. USPS insurance takes forever to pay a claim (often more than a YEAR) and Fed Ex is extremely picky about what they will pay for so they often deny the claim completely whereas Shipcover contacts the buyer once the seller fills out a TWO question claim form and then they contact the buyer and ask them if it arrived broken/damaged (and may ask to see pics of the damage). From my frequent experience they have always approved the claim and usually refund the seller directly on PayPal within 2 days. Slickest insurance i've ever had to deal with and pretty reasonable. I use it for any item that's worth over $100 (I sell rare collectible bluray steelbooks) and will never use USPS or FedEx again as it's such a nightmare with them. The only negative is they don't cover shipping.
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