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Kenmore 38350 32 000 Grain Extra High-Efficiency Water Softener $379.99 @ Sears

$379.99
+4 Deal Score
8,753 Views
Usually $529.99 now @ $379.99 - Now $399.99

Kenmore 38350 32 000 Grain Extra High-Efficiency Water Softener $379.99 @ Sears
Sears has the Kenmore 38350 32 000 Grain Extra High-Efficiency Water Softener for a low $379.99. Choose Pickup in Store to avoid shipping fee. Not sure when this deal ends.

Link: http://www.sears.com/kenmore-extr...238350000P

Receives 4/5 star ratings on over 150 reviews on Sears
IntelliSoft2 uses up to 30% less salt and 34% less water
Ultra Cleansing keeps larger particles of sediment from entering the plumbing system
High-flow valve delivers continuous flow for fewer pressure drops & better performance
Lighted LCD screen allows for easy reading & menu selection
LED salt tank light indicates the salt lid is open & is displayed as an icon on the screen
Advanced low-salt indicator reminds you to add salt to the tank
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Created 02-06-2017 at 11:56 AM by itzpetergriffin
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Joined Nov 2009
Match Game '76
734 Posts
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#2
Have had a Kenmore water softener and I don't believe it has ever full worked correctly or at least it stopped functioning fully pretty early on. The shutoff bypass valves are plastic and you have to be really careful to make sure you center the unit. If you don't, the weight of the unit will cause the shutoff valve to get out of round and eventually leak. Tons of complains online about this problem.

I also have had to take apart the head on my unit about every 6 months to a year and place the o-ring back into the correct position or replace it if it has become caught in the gear mechanism. Going through a refresh cycle with the backwash/flushing seems to cause it to dislodge frequently and the unit ends up bypassing water that leaks down the drain until I catch it.

If you've been by a Sears lately they've been giving away a lot of high value coupons in Automotive ($18 off $25) and Household ($5 off $5). The shelves are pretty bare at my local Sears. The big question is if you get a 90 day warranty on this item, will they be there to honor it, let alone a year warranty, which this likely has.
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Last edited by Letter_K February 6, 2017 at 12:55 PM. Reason: typo edits
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Joined Sep 2012
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#3
I totally agree, Letter_K. Over 15+ years, I think my kenmore has worked maybe 5. I finally figured out the o-ring flaw in the softener a few years ago. The clue to this problem is if you taste salt in the water after a recharge cycle. The dip tube slips down out of the head and out pops the o-ring. I kind of fixed it by using two o-rings instead of one. Others have fixed theirs by lengthening the dip tube pipe about 3/4" so that it kind of jams the pipe into the gravel at the bottom and forces the top of the tube to stay in (with the o-rings of course). Even with all of that, this unit does not work nearly as well as a culligan unit I've owned in the past. I'm seriously thinking about swapping it out for a fleck or autotrol type that may be better.
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Joined Jun 2010
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#4
Put this unit in two years ago. No problems so far. Just add salt. YMMV
.
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Joined Feb 2010
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#5
This may be a good price for this unit, I would go Flex or Kinetico. Yes the price is going to be a few hundred more, but it's going to last you 5 times as long and if something does break you can repair it, unlike this unit which is generally considered a throw away unit.
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Joined Mar 2013
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#6
Quote from Arctic601
:
This may be a good price for this unit, I would go Flex or Kinetico. Yes the price is going to be a few hundred more, but it's going to last you 5 times as long and if something does break you can repair it, unlike this unit which is generally considered a throw away unit.
Never heard of kenetico but their website reminds me of Culligan with no prices so I'm guessing they start out at around $1500 like Culligan.

I couldn't find much for reviews on fleck (except a few on Amazon which since complained of issues) so I'm tempted to just grab one of these for now.

Culligan wanted 2k installed for their softener, $300 something for a filter and almost a grand for their reverse osmosis.. I almost laughed at them.
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Last edited by DoItAllMike February 7, 2017 at 06:35 AM.
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#7
Quote from DoItAllMike
:
Never heard of kenetico but their website reminds me of Culligan with no prices so I'm guessing they start out at around $1500 like Culligan.

I couldn't find much for reviews on fleck (except a few on Amazon which since complained of issues) so I'm tempted to just grab one of these for now.

Culligan wanted 2k installed for their softener, $300 something for a filter and almost a grand for their reverse osmosis.. I almost laughed at them.
The reviews IMO on Amazon are great reviews. I'm not sure how you searched it, but I did a quick search just now that said "fleck water softener reviews" using google and I saw only positive reviews. I've included links below. I would highly recommend the Fleck 5600 myself. Again, I'm not trashing itzpetergriffin post in anyway, just saying if your going to spend the money do it once and do it right and you'll thank yourself later. I would agree Culligan is way overpriced. Find yourself a local company or order the parts you need online and pay a plumber to install it if you can't yourself.

Amazon Reviews [amazon.com]

Water Softener Guide.com [watersoftenerguide.com]
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#8
Quote from Arctic601
:
The reviews IMO on Amazon are great reviews. I'm not sure how you searched it, but I did a quick search just now that said "fleck water softener reviews" using google and I saw only positive reviews. I've included links below. I would highly recommend the Fleck 5600 myself. Again, I'm not trashing itzpetergriffin post in anyway, just saying if your going to spend the money do it once and do it right and you'll thank yourself later. I would agree Culligan is way overpriced. Find yourself a local company or order the parts you need online and pay a plumber to install it if you can't yourself.

Amazon Reviews [amazon.com]

Water Softener Guide.com [watersoftenerguide.com]
It was a while ago and didn't see that mass of reviews on Amazon, must of been out of stock when I looked or something, definitely looking at the ABCwaters upgraded fleck systems, just wish Fleck had a head with the smart learning features that some other companies have.

No I agree for the money it's a good deal but the bypass valves failing in a few reviews make me wary of this Kenmore unit, also people complaining that Kenmore didn't warrant the beads.
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Joined Oct 2011
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#9
I just installed a fleck 5600sxt. I researched for months before I bought. I'm certain I got the best value for my money (around $600)
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#10
One last thing I wanted to add into this conversation. No matter what brand you buy, make sure it's sized for your house and needs.
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#11
Quote from Arctic601
:
One last thing I wanted to add into this conversation. No matter what brand you buy, make sure it's sized for your house and needs.
This might be a dumb question but how do I find out what I would need ?
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#12
Quote from deckdude
:
This might be a dumb question but how do I find out what I would need ?
http://www.qualitywatertreatment....sizing.htm

I bought my softener from the website above years ago. Overall there's a ton of websites out there you to buy from though. If I recall I just liked the overall product offering they had and the prices were tough to beat. One thing you need to consider is installation. I installed my own, but if you need installation you might be better buying from a local plumber and having them installing it, not really sure on that one.

Just looked at that calculator and realized you need to know your water hardness to properly calculate. So you can buy a kit and test it yourself (Amazon has them and so do most water softener websites) but I had a few reps from different companies come out to my house previously to quote me and in the end decided to install it myself. but they told me all my water information I needed.
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Last edited by Arctic601 February 8, 2017 at 03:38 PM.
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#13
There is also a coupon for $35 off $300+ storewide - online only - in the "Your Clipped Coupons" section of the site. I installed mine using 1" NPT flex tubing (flow was reversed left/right on the old dead unit) on Jan 25th and it seems to be working well.

I was trying to think of a way to mitigate the issue some have reported of the control board corroding. Maybe unclip it and put it in a clear plastic produce bag and clip back on? Board corrosion seems to be an issue with a lot of brands/models. Put it on the Costco card for warranty.
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#14
Quote from RyanMPLS
:
There is also a coupon for $35 off $300+ storewide - online only - in the "Your Clipped Coupons" section of the site. I installed mine using 1" NPT flex tubing (flow was reversed left/right on the old dead unit) on Jan 25th and it seems to be working well.

I was trying to think of a way to mitigate the issue some have reported of the control board corroding. Maybe unclip it and put it in a clear plastic produce bag and clip back on? Board corrosion seems to be an issue with a lot of brands/models. Put it on the Costco card for warranty.
And just for comparison (MN Sales Tax)

Order Summary
Merchandise Subtotal$379.99
Additional Discount-($35.00)
Points You've Redeemed-$0.10
Pre-Tax Subtotal$344.89
Sales Tax$25.09
Order Total
$369.98

And their store pickup is amazing - I wish all stores were like this. Plus! it keeps me from having to walk through the depressingly vacant store.
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Joined Apr 2006
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#15
What might be tough is if Sears does end up shutting down. Then you don't have any more warranty.
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