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Forum Thread

Deal Alerts?

928 434 February 10, 2017 at 11:48 AM
Ever since yesterday evening, I have not recieved any deal alerts. I have tried pausing them and starting them again. Renewed them all. Still no dice. I have checked to make sure there are actually new threads showing up with those deal alerts and there are plenty.

I'm assuming is something on SlickDeals end but I have yet to see anything posted about it.

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#2
I'm having exactly the same problem, also starting yesterday evening.
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#3
Glad I'm not alone. All my deal alerts were setup to PM me instantly. I have changed that to pop up or emailing and still nothing. Anyone from slickdeals care to chime in? I feel like this is a problem with the forum.
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#4
they seem to be working ok for me....i've received 7-8 today (including a few since you made this thread).

maybe it would help if you both could share an example of one(s) that you think should have triggered? this may help those who have access to such things look into it Smilie.
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#5
Quote from acesmuzic
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they seem to be working ok for me....i've received 7-8 today (including a few since you made this thread).

maybe it would help if you both could share an example of one(s) that you think should have triggered? this may help those who have access to such things look into it Smilie.
My deal alerts are for broader terms and check multiple parts of the forum, so I know I should have had at least a couple hundred between now and yesterday when they stopped. Usually get 50-70 a day. I have ~40 deal alerts setup but I included a screenshot of the 4 I know should have triggered an alert.

netgear - when I click on "View Current Matches" it shows me 2 threads matching the alert posted 10 hours ago and 20 hours ago which I should have seen a deal alert for.

SSD - when I click on "View Current Matches" there are about 20 threads matching it that should have triggered a deal alert in the past day.

3d printer - when I click on "View Current Matches" there is one thread that should have triggered an alert in the past day.

target clearance - when I click on "View Current Matches" there is one thread that should have triggered an alert in the past day.
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#6
Quote from blgli
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My deal alerts are for broader terms...
thanks for the update. hopefully the additional info will help the devs look into it. Smilie
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#7
I've recently even added new deal alerts like "sears" for instance. Checking all 34 forums, with any user ratings for the thread and between the time I made the deal alert a new thread popped up that I wasn't alerted to. So something weird is going on here for a select set of members it seems.
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#8
I'm still receiving other emails from Slickdeals. For example, I am subscribed to this thread, and I get an email when someone responds. But I'm still not getting deal alert emails.
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#9
+1 on not receiving any deal alert emails since the 9th/10th. None of my alerts have expired. What are the domains of people who are not receiving emails? My is gmail.
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#10
Gmail for me, too.
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#11
Mine has nothing to do with a domain as I don't have any deal alerts emailed to me. All my deal alerts are setup to PM me instantly. I have changed it since not getting any to email and forum popups too but neither change had any effect on it. Still not receiving deal alerts regardless.
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#12
Quote from ToddF
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I'm still receiving other emails from Slickdeals. For example, I am subscribed to this thread, and I get an email when someone responds. But I'm still not getting deal alert emails.
Quote from snovvman
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+1 on not receiving any deal alert emails since the 9th/10th. None of my alerts have expired. What are the domains of people who are not receiving emails? My is gmail.
sorry for the inconvenience....probably the soonest that anyone can potentially look into it is tomorrow, but it may be helpful to them if both of you would also share an example of one(s) that you think should have triggered Smilie
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#13
Quote from blgli
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Mine has nothing to do with a domain as I don't have any deal alerts emailed to me. All my deal alerts are setup to PM me instantly. I have changed it since not getting any to email and forum popups too but neither change had any effect on it. Still not receiving deal alerts regardless.
This is interesting. It seems like the problem is higher on the notification branch. Whatever process that generates the notifications, PM or email, is not working for some.

Quote from acesmuzic
:
sorry for the inconvenience....probably the soonest that anyone can potentially look into it is tomorrow, but it may be helpful to them if both of you would also share an example of one(s) that you think should have triggered Smilie


Not sure what you mean by examples. When I got ot the Deal Alerts page, I have several current, active alerts. One sends me alerts when there are 4 or more thumbs up ratings in the Hot Deals forum. When I click on "View current matches", there have been many from today (as there are from each day), but I have not been receiving any emails since a few days ago.
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#14
Quote from snovvman
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Not sure what you mean by examples. When I got ot the Deal Alerts page, I have several current, active alerts. One sends me alerts when there are 4 or more thumbs up ratings in the Hot Deals forum. When I click on "View current matches", there have been many from today (as there are from each day), but I have not been receiving any emails since a few days ago.
^^ that would be an example of one, so Thanks
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#15
Quote from snovvman
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This is interesting. It seems like the problem is higher on the notification branch. Whatever process that generates the notifications, PM or email, is not working for some.
Yup, seems very weird that only 3 of us have come forward as having the same problem. I feel like we aren't the only ones. Very weird that I have done pretty much everything imaginable to get deal alerts to trigger again for me and nothing seems to work. I thought maybe it was something with the notifications on the forum in general. Sent myself a PM and I got it, did that as a test to see if I was/wasn't getting any PM's because that's how I opted to get my deal alerts prior to them stopping. I also get notifications when someone quotes me in a thread. Not sure what exactly it could be causing them to just randomly quit working.
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