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Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129579349 added 08-06-2019 10:07 AM by jkee in Tech Support
I don't think you need to be too worried. I think a software glitch was most likely at fault.
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129569185 added 08-05-2019 10:49 PM by modaho in Tech Support
It’s brand new. That’s why I’m stil a bit concerned after seeing those images with the first start up. I kept thinking that there was some sort of hardware issue or malfunction. Are those common with...
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129567937 added 08-05-2019 9:09 PM by jkee in Tech Support
I could see how those images wouldn't be that helpful as you may not recognize them as a mouse a keyboard. A few words would do wonders, but then there's the issue of language localization. ...
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129565000 added 08-05-2019 6:36 PM by modaho in Tech Support
As a first-time Mac owner, I’d never heard of the Genuis Bar. Thanks for the suggestion! After Googling, I realize that they’re exactly who I will contact should I have any additional issues.
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129564928 added 08-05-2019 6:33 PM by modaho in Tech Support
I did several times. Nothing happened except those same images kept flashing across the screen.
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129558025 added 08-05-2019 1:17 PM by jkee in Tech Support
I don't suppose you tried clicking the trackpad or pressing the 'any' key.
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129557569 added 08-05-2019 1:00 PM by aznboicn in Tech Support
next time call the "genius" bar
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129553678 added 08-05-2019 10:37 AM by modaho in Tech Support
TY so much... and reps!
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129546484 added 08-05-2019 4:51 AM by NYExcuse in Tech Support
It's telling you to turn on your mouse and keyboard if you have one.
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129541906 added 08-04-2019 8:57 PM by modaho in Tech Support
Quick update... I still don’t know what those flashing white screens mean, but I’ve finally been able to get my MacBook to boot up correctly (after doing a fresh restart). This is my first Mac and...
Brand new macbook pro not booting up correctly
Thread created 08-04-2019 by modaho
0 Score 10 Replies 338 Views
Post #129541723 added 08-04-2019 8:47 PM by modaho in Tech Support
Hi All! I have a brand new 2019 MacBook Pro that I can’t get to boot up. I’ve plugged it up, and it has started to load. However, the attached images have been flashing on the screen for the past...

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