Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
I called the refund number 800-568-2054 and it was disconnected. I attempted to access the website, it was down. My SmartPlug began to fail a couple of months before the notice but I was waiting...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Start over again from listen carefully.:):)
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
That's why I took an apk extractor ripped apart the app stole the according source code and java, used an SDK compiler and built my own app to continue using my products. Suck THAT insignia and...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
They screw you around for the refund on the now useless smart plug.
I contacted them 2 months ago and twice since. On new years eve they finally sent me a mail and said i had until midnight to...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Bought these plugs couple years ago. Just want to try it with Amazon Echo. Learned they were discontinued. Luckily, submit the serial number on Dec 29, 2019, two days before end of the the refund...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Interesting that BB is still selling the Garage Door monitor..
Although I use HomeKit, I don't want to keep these around if there's not going to be any firmware updates for them. Last thing we...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Also still waiting. The 7 to 10 days it quotes is BS. Did the call in and someone "opened a ticket for me" and told me to send pictures to an email address. Also resulted in nothing. Great customer...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
So screw you Best Buy and your $50 gift card offer. I went to the store and pointed out that my Insignia wifi freezer was $150 more than the "dumb" freezer, so they still owe me $100 over the $50...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
This is my situation, but I pretty ticked off because I could have bought a $150 cheaper freezer, but spent the extra cash to get the wifi capability (I spend a lot of time away from home and want to...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
I have been waiting for over 4 weeks already and that's after having called twice informing them that they are my switches. I was able to speak to a rep the second time and follow her instructions...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Thanks for reply. I will also be sending photos and reference number to that email. Hope I get them soon like you did.
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
That's the one. They gave me a reference number to send in photos of the serial numbers. I got the gift card 8 days later.
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
What email address where you ask to send photos to? Was it [email protected] ?
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Thank you for the detailed guide.
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
There was a thread over at the Insignia support forums asking about this issue when the servers were turned off on 11/6. The response from Insignia was basically this is just how it's going to be,...
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Switches and plug have a flashing light now. HomeKit functionality including schedules still work. Any fix to stop the small green indicator light from flashing?
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Was promise a Best-buy compensation card never got one, I did talk to customer service and gave them my serial number as well so far 6 moth later nothing.
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Was promise a Best-buy compensation card never got one, I did talk to customer service and gave them my serial number as well so far 6 moth later nothing.
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
Was promise a Best-buy compensation card never got one, I did talk to customer service and gave them my serial number as well so far 6 moth later nothing.
Insignia Connect - discontinued product compensation (cameras/freezers/smart plugs)
Thread created 09-06-2019 by shauggy
+59 Score
129 Replies
52,692 Views
After calling in several times, I finally got a rep that found out they were having an issue verifying the serial numbers associated with my account. She gave me an email address to send photos of...
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